Trusted Agent profile · Belfast
★★★★★
2,378 reviews across 3 platforms
350 Upper Newtownards Road, Belfast, BT4 3EX
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Belfast, at 350 Upper Newtownards Road, is rated 3.9 out of 5 across 2,378 reviews on three platforms, including 475 Google reviews rated 4.9. See how it compares with other estate agents in Belfast.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Thank you for your kind words :)
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotI’d like to say I am very happy with…
I’d like to say I am very happy with the great service recently provided by Claudia Tarr in the Wilmslow branch, she has been very professional, hard working and patient when finding tenants for my property. She’s an excellent communicator too: she’s willing to talk to you, she keeps you well informed, and takes on board your wishes and opinions. If you are looking for a reputable estate agent, look no further than ReedsRains Wilmslow.
5/5
TrustpilotWilmslow branch
Wilmslow branch Mark Latham and the team at reads rains have been excellent in the recent sale of my late fathers house .we can't thank them enough for all their help. Many thanks nigel and clive green.
4/5
TrustpilotA difficult year for us when dealing…
A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.
5/5
TrustpilotReally Happy with the service from…
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
5/5
GoogleReeds Rains where fantastic the whole way through my first time buy. They where always available when I needed to speak to them and certainley helped us push the sale along. We where lucky to find such a great house for our first time buy and where also lucky to habe great vendors. Communication from everyone was fab. 9 weeks from sale agreed to completion for us. Would have been quicker had it not been for Easter hols. Think i will use Reeds Rains should I ever decide to sellPositiveQuality, Professionalism
5/5
TrustpilotFantastic team at the Hillsborough…
Fantastic team at the Hillsborough branch of reed rains professional polite and friendly Cheryl and the team there offer a first class service I would recommend this branch to sell your home thru
5/5
TrustpilotAbsolutely fantastic service
We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!
5/5
TrustpilotGreat Estate agent
Great Estate agent. Lots of contact from the team and although a slow start we did get quite a few viewings and finally sold through them. Office staff are great and even helped me complete solicitors forms.Would definitely use again.
5/5
GoogleWorked with Matthew at Reed Rains for renting a house in the area. I was kept in the loop each stage of the way and was extremely pleased with the professional yet friendly service received. 10 out 10.
5/5
GoogleI had a great experience when selling my house with Reeds Rains.Martin Armstrong was fantastic! I was kept well informed at every stage of the process. Thanks for all your help would highly recommend if selling your home.
5/5
GoogleIts scary selling houses when you Know nothing about how the whole systems works I had few let downs from buyers ,But the Reeds team Martin and Fiona helped me though every step of the way . would highly recommend them.
Thanks for taking the time to leave this review Ian, the whole team at our Ballyhackamore branch appreciate it. Team RR.
5/5
GoogleJust bought a property with Reeds Rains Ballyhackamore! Great service from start to finish. Very professional service, I would highly recommend Pat and the team.
1/5
TrustpilotProperty management
If I could give it a zero I would Property management on fully managed let USELESS…… save your money Go to a company which actually manages a property The list is endless …… inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to …. Rubbish rubbish company
1/5
TrustpilotReeds Rains ilford
Reeds Rains - Ilford, Cranbrook roadExtremely unpleasant to deal with. I had been calling every single day for a week regarding a rental property advertised to be told someone will call back. However no one ever did. I called yesterday complaining to Bernard, the branch manager emphasising the lack of customer service. He also told me he will call me back. To no surprise i did not get a call back. Called in to find more excuses and then was being told what and how to leave a review. I stated i wanted to complain and i was told to send the complain to the person i would be filing the complaint against! LoL! I have never come across such a counter intuitive demand before. DO NOT use these guys. They have such a disgusting attitude. Anyone wanting to rent out their property, do NOT use them. They do not care about whether your property needs to be rented out or not. This could very well have been a happy landlord whose property has been rented. However it is not the case due to this embarassing property agents and the manner in which they deal with customers. I will be taking this further to HR or MD. I am leaving review on every platform to raise awareness. Stay well away from these guys!
5/5
TrustpilotProfessional Friendly Service
Professional approach in every aspect of the process and frequent communication and updates
We appreciate your kind words and are thrilled to hear that you found our approach professional and our communication clear throughout the process. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.
5/5
TrustpilotKeep up the good work
We dealt with Andrea at Reeds Rains, Burnley. She has been brilliant all the way through and kept us up to date. We can’t thank you enough. Keep up the good work! 🙂
5/5
TrustpilotEfficient and friendly service
Efficient and friendly service. Would recommend to anyone. Big thank you.
Hi Andrea,Thank you for your kind words. We are delighted to hear that you had a positive experience with our service. We appreciate your recommendation and will continue to strive for excellence.Regards,Reeds Rains
5/5
TrustpilotVery helpful company
Very helpful company, particularly Sally Routelidge.
5/5
TrustpilotThank you for a speedy service!
Thank you for making 'buying a house at auction' so simple to understand. Hayley made us feel totally safe taking COVID precautions throughout all viewingsShe's a real credit to the Wilmslow branch
2/5
TrustpilotPoor service
Poor service. Refused to let potential buyers view . Later discovered our agent and buyer were related . How unprofessional, all actions fell into place discovered the motif that they were determined who would be buying our property. Would definitely not use this hull branch or recommend
Hi Denise,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. We will be in contact with the email address you have provided.Kind regards,Reeds Rains - Hull
5/5
TrustpilotIan - Anchorage lettings
Ian from the lettings department of the Anchorage office has been brilliant. He is quick to respond to queries and provides great customer service. Would definately recommend Ian if you are looking for properties to rent in the area.
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