5/5
Rating only, no written review.
Agent replied · 15 June 2024
Thanks Danny!
Trusted Agent profile · Belfast
★★★★★
907 reviews across 1 platform
433 Lisburn Road, Belfast, BT9 7EY
Part of Quicklet (Belfast Office), see every office.
Quicklet (Belfast Office)'s office in Belfast, at 433 Lisburn Road, is rated 4.8 out of 5 across 907 reviews on 1 platform, including 907 Google reviews rated 4.8.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
Rating only, no written review.
Thanks Danny!
5/5
Rating only, no written review.
Thank you so much for this!
5/5
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Thanks Grainne!
5/5
Rating only, no written review.
Thanks Charlotte!
5/5
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Thanks James!
5/5
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Thanks so much Erin!
5/5
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Thanks Lauren!
1/5
Rating only, no written review.
Hi Conor, I am not sure what this review relates to as we do not have any record of yourself on our system. Can you please contact the office to discuss this or email leah@quickletni.co.uk? As can be seen from our previous reviews, we strive to deliver a high level of customer service so would be keen to resolve any issues you are experiencing. Thanks, Leah.
5/5
Rating only, no written review.
Thank you Heidi!
5/5
Rating only, no written review.
Thank you!
5/5
Rating only, no written review.
Thanks so much Hira!
5/5
Rating only, no written review.
Thanks for the review Saul!
5/5
Rating only, no written review.
Thanks Jason!
1/5
Rating only, no written review.
Hi Devon, Although you have not written a description with your review we are assuming this is with reference your company Cleaning Dunn and also in relation to David's previous review. Please see photos attached in this link of the property after you had attended: https://drive.google.com/drive/folders/1Ak32zKekTHPsKzHrPqQ2YT7HJhRixokZ?usp=share_link As per previous correspondence with you - these photos were taken after you had already been asked to re-attend the property following cleaning not being completed on your first visit. I am sure you will agree that if any cleaning was completed at this property it is far below the quality we would expect - especially after two visits, and due to this another cleaner had to be arranged at the cost of the landlord to rectify your shortcomings. It is also disheartening that this is not the first time we have had to ask you to re-attend a property to clean areas missed. As can be seen from our previous Google reviews, as a company we pride ourselves on providing a high level of customer service to both our tenants and landlords and a large part of this is using suppliers who we can trust. Unfortunately completing cleaning of this standard in a property we manage is far from reflective of the service we provide and we do believe that the landlord is within their rights to refuse the payment of your invoice especially as an opportunity to re-attend was provided but cleaning still not completed. If you want to discuss this further please contact the Belfast office directly, thanks.
1/5
Rating only, no written review.
Hi David, Although you have not written a description with your review we are assuming this is with reference to a property you were asked to clean recently, but did not complete the work required and were subsequently not paid for the invoice you provided. Please see photos attached in this link of the property after you had attended: https://drive.google.com/drive/folders/1Ak32zKekTHPsKzHrPqQ2YT7HJhRixokZ?usp=share_link As per previous correspondence with you - these photos were taken after you had already been asked to re-attend the property following cleaning not being completed on your first visit. I am sure you will agree that if any cleaning was completed at this property it is far below the quality we would expect - especially after two visits, and due to this another cleaner had to be arranged at the cost of the landlord to rectify your shortcomings. It is also disheartening that this is not the first time we have had to ask you to re-attend a property to clean areas missed. As can be seen from our previous Google reviews, as a company we pride ourselves on providing a high level of customer service to both our tenants and landlords and a large part of this is using suppliers who we can trust. Unfortunately completing cleaning of this standard in a property we manage is far from reflective of the service we provide and we do believe that the landlord is within their rights to refuse the payment of your invoice especially as an opportunity to re-attend was provided but cleaning still not completed. If you do want to discuss this further please contact the Belfast office directly, thanks.
5/5
Rating only, no written review.
5/5
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5/5
Rating only, no written review.
5/5
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Thanks Orlaith! It is great to hear feedback from a long standing tenant.
5/5
Rating only, no written review.
Thanks so much Chris!
5/5
Rating only, no written review.
Thanks for this Abyay!
5/5
Rating only, no written review.
Thanks Shweta!
5/5
Rating only, no written review.
Thanks Aiden!
5/5
Rating only, no written review.
Thank you Jack!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Quicklet (Belfast Office)'s Belfast office has 907 reviews across 1 platform: 907 on Google.
Quicklet (Belfast Office) Belfast is rated 4.8 out of 5 across all 907 reviews, and 4.8 out of 5 on Google from 907 reviews.
Quicklet (Belfast Office) Belfast, 433 Lisburn Road, Belfast, BT9 7EY.