Trusted Agent profile · Belfast
★★★★★
222 reviews across 1 platform
Unit 8, Belfast, BT11 9BW
McGranaghan Estate Agents.com's office in Belfast, at Unit 8, is rated 4.5 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. McGranaghan Estate Agents.com hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleLeah at McGranaghans was an absolute gem. We’ve been looking for a home for what feels like ages and had viewed everything. Between chasing people and contracts etc she worked so hard for us and we really feel like we’ve been taken care of. Couldn’t recommend enough!
5/5
GoogleMark helped us sell and buy our properties. Regular communication throughout made the whole process seamless. Highly recommend
5/5
GoogleBuying a home is far from easy. Mark pulled out all the stops to make sure things ran as smoothly as possible.
5/5
GoogleWould like to thank Leah mark and the team at Mcgranahans estate agents. For all the fantastic work and help they give me, on getting my new home.. The team was brilliant and would highly recommend them. David parker
5/5
GoogleBrilliant service start to finish. Helped to secure sale agreed quickly, being open and honest throughout. Leah (sales negotiator) kept me informed throughout and helped keep everything on track. Thank you
5/5
GoogleFantastic professional and helpful service, with deep local knowledge andcreal expertise
5/5
GoogleI have just purchased a property from McGranaghan’s and couldn’t recommend them more. There were a multitude of complications throughout the process and nothing was too much trouble for them, despite the fact that I was not even their client. Mark went above & beyond to keep me informed. Thank you!
5/5
GoogleVery helpful with every enquiry we had about buying our new home. Easy to get a hold of and was always going above for any issues to help out. Would recommend
5/5
GoogleCan't thank Leah and the team enough for all their hard work in getting us our dream home. So easy to contact and so friendly. Nothing was ever an issue and always with a warm smile. Thank you so much!
5/5
GoogleCan't praise these guys enough. So professional and always going the extra mile. Leah was an absolute star and really couldnt thank her enough.
1/5
GoogleThe poorest customer service that I have ever experienced. Landlords, do your properties a favour and do not have this company handling them... 1, Poor communication - Gave me incorrect instructions for filling out forms, took several phonecalls/days to find out what was wrong and address it. 2, Bad Website, Poor handling of complaints - Walked to hand deliver my amended forms to my nearest office. The office listed on their website is now an ice cream shop. When I complained about this on the phone, they showcased no intention to fix the issue and used Coronavirus as an excuse. 3, Poor customer support - They never took responsibility for any of the poor information that they provided and required a lot of prompting to work on any solutions. Long story short, this company is completely unprofessional and does not deserve your service.NegativeQuality, Professionalism
Mark sorry to hear about your experience but the tenancy application form is extremally simplistic to complete...We did inform your good self, due to the pandemic all our offices were closed to the public.
5/5
GoogleFrom Mark's first visit to our home through Leah's regular updates, we felt very supported throughout the process. Would highly recommend. --Bronagh and Norman
5/5
GoogleI was dealing with Leah for the vast majority of the sale and I was never left waiting for a response and she always was happy to explain the process to me, no matter has small or silly the question She was 10/10 and amazingly helpful!!.
1/5
Googleextremely rude staff. very unhelpful and dismissive I was hung up on.
Mr Kearney, We are not sure if you have the correct estate agency. If you had called our office, you would have been notified that all calls are recorded. We have examined our recorded system and don’t have any record of your call. Notwithstanding the above, all our staff are highly experienced and trained in dealing with demanding clients. If you believe you have contacted our company, can you pop into the office to give more details, and we will bring up the recorded call. We look forward to your visit.
1/5
GoogleAmy, that reply has left some important detail out of it. The reason for my 1 star is being told that I would be contacted by the latest on Monday in relation to my bid of £99000 on a property. I had to contact YOU to be then told that an offer of £105000 had just come in. I have bid on other properties, thank you for your concern and attempt to educate😊NegativeQuality, Professionalism
Maeve it is our understanding you have submitted a 1 star review due a higher bid being placed on the property you are interested in… We are not sure if this is the first time you have bid on a property but we have a care of duty to obtain the highest bid for our client. Whilst we appreciate the current offer is £10,000 over the asking price… it’s still not too late to submit a further bid. The property still remains on the open market. Good Luck…
4/5
GoogleI would like to say that Mc Granaghans service was excellent. Mark Megan and Pat were extremely helpful and professional and very patient at getting the job done and I would highly recommend anyone to use them. Joseph McGreevy.
5/5
GoogleCould not recommend McGranaghans Estate Agents enough, especially Mark. All of our dealings were hassle and stress free. If you’re purchasing a home, I would definitely recommend choosing McGranaghans. Very quick processes, exactly what you want when purchasing a new home.
5/5
GoogleOur family would like to thank Leah, Mark and Meghan, and all at McGranaghans for making our house sale a stress free experience. You were extremely helpful and friendly throughout. I cannot recommend you guys enough!
5/5
GoogleThanks to Mark, Leah and Megan for all their hard work. The Team were great from sale agreed to completion and were more than happy to help with queries from a stressed out client!
5/5
GoogleMy experience with McGranaghans has been excellent. Staff have kept me up to date at each transaction by phone and email.
5/5
GoogleI would 100% recommend McGranaghans estate agents! Meghan, Mark and the team helped us buy our first home and they couldn’t have been more helpful. They made the process smooth and stressfree!
5/5
GoogleCompleted on sale of my property today! Many thanks to Mark and the team for a very professional service, always at the end of the phone and guiding me with excellent advice, would highly recommend for great overall experience
5/5
GoogleWe as a family would like to thank Mark and his team for all their help on the sale of our house .. We were kept informed every step of the way with progress etc .. Very professional caring company and we would without a doubt recommend them .
5/5
GoogleA big thank you to Mark and Pat. They helped me get over a few bumps on the road and went the extra mile to ensure I got the house I always wanted. Top class service and I would highly recommend if you are buying or selling a house.
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Tell us what you need and we'll put you in touch. McGranaghan Estate Agents.com hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Belfast.
