Trusted Agent profile
★★★★★
156 reviews across 1 platform
100 Lisburn Road, Belfast BT9 6AG
Part of Giant Property, see every office.
Giant Property's Belfast office at 100 Lisburn Road is rated 3.9 out of 5 across 156 reviews on 1 platform, including 156 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
GoogleUsed Giant Properties for the first time to rent out a house and from the outset, Chris and team were brilliant to deal with. Very responsive, provided open and honest advice and took care of the whole letting process. Highly recommended and would use again. Thank you for making the process easy!!
5/5
GoogleI had been a tenant with Giant property for over 5 years and have always found them very helpful and easy to deal with . I recently purchased a property whereby they were selling on behalf of the owner and again i couldn't fault them …
5/5
GoogleIn a totally stressful situation of finding a new business premises in a relatively short space of time.. I found Dan! He went above and beyond helping me secure a location with all the needs that come with my business and nothing was too much trouble! He is a total gentleman! I’ve had him pure tortured! The easiest 5 stars!
1/5
GoogleAvoid if you can!! Especially rude woman under window on the right. Poor customer service. Renting room for 9 months. They called it "apartment". No bin for rubish. No hot water in kitchen. Neighbours were leaving rubbish on corridor. When at the end of agreement I came to say that I can't renew rent, moving out, they say I have pay half rent more. When you finish paying credit, the bank doesn't ask for extra half monthly rate, am I right? 11 days after end agreement and still waiting for deposit!!
5/5
GoogleHello, It was really wonderful service, I relocated for my job and Mr. Chris is really friendly and professional person. Fast service, I am really like the way he completed the documentation on the basis of first come first serve, excellent service. Thank you sir much appreciated.
5/5
GoogleAttentive personalised property management. Chris and Cathryn are always engaged and proactive to give peace of mind to all parties in the leasing process.
5/5
GoogleGiant Property made the process of renting an apartment very smooth and dare I say enjoyable. They supported me every step of the way. The apartment is fantastic and the service outstanding. I highly recommend them. …
5/5
GoogleWhen I dealt with Giant Property in 2013/14 I had nothing but professional service. Chris and his team went out of their way to ensure I was comfortable and that my tenancy was being looked after. They were extremely helpful in dealing with a difficult issue with my landlord at the time and regardless of these other reviews on here I found Giant to be a great company to deal with.
5/5
GoogleI’ve been renting a lovely apartment with Giant Property in Belfast city centre for the past year, and they have been extremely helpful, professional and respectful during my time there. From securing and preparing the apartment for me to …
5/5
GoogleI have been renting properties from Giant Property for a couple of years and would highly recommend them. Cathryn has always been very helpful when dealing with any queries. Repairs dealt with in a timely and efficient manner. Great communication
5/5
GoogleChris and the team were great throughout the whole tenancy! Very helpful and accommodating, would recommend.
5/5
Google"I recently rented an apartment through this agency and the entire process was incredibly smooth. The agents were professional and friendly, responding quickly to any queries, which made me feel very reassured. The apartment itself exceeded my expectations, it was clean, well-equipped, and exactly as described in the listing. From viewing to signing the lease, and finally moving in, each step was hassle-free. I am extremely satisfied with my rental experience and would highly recommend this agency to anyone looking for a rental property!"
5/5
GoogleChris ans his team are an amazing bunch, so willing yo help a landlord or tenant. Chris is my go to person regarding property management, tenancy, renovation and all things rental property.
1/5
GoogleI rarely had any good interactions with GP. They consistently mess up my contract, details are wrong, and they play arrogant and hurt when I point out their sloppy work. One GP associate in recent memory was even rude. After pointing out inaccuracies and ambiguity in their contact document, they straight got angry with me. Normal contract says I need to buy a TV license, but I have no TV, so I asked them to re-word it to reflect that I don't have to buy anything - they refused. The other was small pet allowance that was approved by the landlord. I wanted it to be reflecting in the contract - they refused. In other times they just gave my keys to a random handyman without consulting with me - I noticed it when the handymen used the key to barge into the apartment without prior consultation. In my 2 years I only needed 2 work done on the property, a window handle change (where they gave my keys away) and a tap change - that only happened after several follow-up mails.. Property managers are, in general not on tenant's side, but I'd avoid GP at all costs.. Their continued incompetence, and complete lack of empathy or understanding made them one of the worse people I ever have to do business with.
5/5
GoogleI rented a flat with Giant Property for two years, during this time they were nothing but helpful. They were especially accommodating when we had some complications with changing tenants on the agreement, and laid things out in a clear and helpful manner. My time renting with Giant was very pleasant, I would happily recommend them to anyone who is renting. Five stars!
5/5
GoogleHave been a renting a property for the past year and a half with Giant property and all interactions with them have been delightful. Everyone in the office is very quick to respond to emails and very professional over the phone. Any issue or repair that needs done is carried out and handled promptly. Would highly recommend!
5/5
GoogleHighly Recommended. I purchased 2 buy-to-let properties in Belfast through Giant Property …
1/5
GoogleI was in a property managed by Giant in Belfast for two years. I was lucky to have a decent landlord as giant themselves were useless. Calls, emails and promised followups were always ignored so I deferred to dealing with my landlord directly when possible. When it came time to leave the property, Giant claimed I didn't gve them my 1 months notice, they wanted me to pay another months rent. I had to refer them to an email a few emails prior in the same email chain. The employee I dealt with at the time continued to be completely rude and dismissive the whole time. When I was out then began the whole hassle of chasing them for my deposit. They missed releasing my funds via the NI tenancy deposit scheme multiple times, requiring me to restart the process multiple times until they would finally respond to the deposit release request before the deadline elapsed. Avoid them at all costs if possible
5/5
GoogleSo fast at getting me my premises couldn't recommend enough
5/5
GoogleAbsolutely lovely people and excellent from the moment they handed the keys until I returned it back after a year. The rented unit was splendid and all amenities advertised were functional throughout. Cheers lads all the best and thank you for having me!
1/5
GoogleThe worst letting agents I have ever come across. Untrained staff who I would be surprised if they knew what day of the week it was. Kelly was particularly appalling. Only gave one star to leave the review.
1/5
GoogleStay well away !! Very unprofessional, will not return phone calls and messed my daughter around with a property she had paid a security deposit on. This letting agency had my daughters security deposit of £1500 and yet let the property to another client. He messed her around for 4 weeks not giving her an answer until I sought legal advice which did not go down well when I told this company. Any other option of letting agency will be better than this one.
1/5
GoogleStay away from Giant. Unprofessional, lazy, and clueless. Awful. Literally messed up at every opportunity they were given. I've been with multiple letting agencies in Belfast and Giant have been by far the worst. Took 5 extra days after we moved out to even do an inspection so that delayed getting our deposit back on a house we rented. They put my email on to their system incorrectly so I couldn't even get my deposit immediately. Careless and sloppy work. Then they deducted £40 for cleaning 'dusty' skirting boards. Ridiculous. The only thing that Giant Property staff are good at doing is avoiding tenant needs and avoiding anything that seems like work. To conclude, a room of chimpanzees in shirts and ties would probably do a better job. Stay away from Giant Property.
4/5
GoogleClean and tidy and the staff are very helpful and accommodating. Supermarket located 10 min walk at most. Pizza delivery local for a quick meal, and quiet friendly area. However until the doors are fixed (sqeaky dreadfully when you open internal doors that will wake up ppl in the house at night ) and the intertnet access is very intrusive (wanting personal info and then access is still not good) i cannot give 5 stars. And the crockery neefs a good scrub to be clean.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Giant Property's Belfast office has 156 reviews across 1 platform: 156 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Giant Property is rated 3.9 out of 5 across all 156 reviews, and 3.9 out of 5 on Google from 156 reviews, checked 9 October 2026.
Giant Property, 100 Lisburn Road, Belfast BT9 6AG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.