Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just sold my house and CPS have made a complicated process straightforward and stress free. Eoin in particular is brilliant - he is a straight talker so acts as the perfect middle man between the vendor, the buyer and both solicitors. He is also extremely efficient, responsive to messages and charming to deal with. The agents are professional and show the property in its best light without any annoying, salesperson waffle. The team were able to organise a brilliant professional photographer at a reasonable price which is worth every penny. I’m delighted with the team’s service and would recommend CPS to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
Alice · 26 August 2021
Agent replied · 19 June 2024
Alice, thank you for your kind words. From valuation to handing over the keys you where a delight to deal with. We are delighted to have achieved the price you wanted in the timescale you wanted.
From all the Team in CPS Belfast we would like to wish you every health and happiness in your new home!
Don’t be a stranger 😁
★★★★★ 5/5
FacebookMatthew at cps portadown was amazing through the whole process of buying our house. It didn't matter what time of the day you messaged him, he came back really promptly. He was happy to help with any questions we asked and was professional and warm throughout the process. We would highly recommend Matthew to any perspective buyers, sellers or renters. Thanks for everything and we will definitely be using your services again.
James · 6 March 2019
★★★★★ 5/5
GoogleHighly recommend Kirsty, she was very friendly and helpful whilst I was in looking for a rental property. She got me sorted, thanks a million!PositiveProfessionalism
Kim · 20 June 2022
Agent replied · 19 June 2024
Hi Kim,
Thanks for your positive feedback, I've passed on your comments to Kirsty.
Delighted to say we could help and don't be a stranger!
Thanks from all the team at CPS Belfast.
★★★★★ 5/5
GoogleRecently dealt with Aaron in CPS completing a sale. Aaron was professional , responsive and I would highly recommend .PositiveResponsiveness, Quality, Professionalism, Value
ROSE · 20 June 2022
Agent replied · 19 June 2024
Hi Rose,
Thanks for your lovely words, We've passed them onto Arron.
Arron has said you've been a pleasure to work with and we hope to assist you in all your future property needs.
Thanks from all the team at CPS Belfast!
★★★★★ 5/5
GoogleKirsty and the team in Belfast were very pleasant to deal with. Very honest and trusted estate agent, would definitely use again.PositiveProfessionalism
Laura · 20 June 2022
Agent replied · 19 June 2024
Hi Laura,
Thank you for your lovely review I've passed your words on to Kirsty.
It was a pleasure working with you and we hope our paths cross again!
Thanks from all the team at CPS Belfast
★★★★★ 5/5
GoogleWorking with Adam and CPS was a dream. Easy to talk to and listening to every need he found the perfect property. Property purchases are not always straightforward but Adam made sure we were informed at every step of the process.
Di · 24 August 2023
★★★★★ 5/5
GoogleHave been in contact with CPS about the right mortgage for me. Can honestly say that Cait is by far the easiest person to talk to and has given me so much insight into my mortgage journey. Thank you Cait ❤️
Christine · 24 August 2023
★★★★★ 5/5
FacebookCps helped me to achieve my dream apartment. Matt Gilpin was absolutely superb very thorough, helpful, professional and a true gent. So if anyone is considering buying, renting a property I highly recommend CPS property.
Colin · 27 February 2019
Agent replied · 22 April 2026
Hi Colin, thank you for your kind words. From Matt & all in the CPS Portadown Team!
★★★★★ 5/5
FacebookMatthew is always going above & beyond for his clients. He prioritizes their needs even during his time away from the office. Will definitely be dealing with Matt & CPS again for my.property needs.
Merin · 27 February 2019
Agent replied · 22 April 2026
Hi Merin, thank you for your kind words. From Matt & all in the CPS Portadown Team!
★★★★★ 5/5
GoogleHad a very good experience recently buying a property through CPS. Great communication, facilitated Saturday and evening visits and Adam was always ready to help/ answer any queries!
Hanna · 20 April 2024
★★★★★ 5/5
GoogleEoin was great. Very helpful and reliable and trustworthy
LoveBelfast · 20 June 2023
Agent replied · 19 June 2024
Thank you Love Belfast ❤️
★★★★★ 1/5
GoogleRENTAL LETTING SERVICE - Was very disappointed with CPS and their actions when dealing with myself and my partner. Last year we were struggling to find anywhere and luckily a property came up with CPS. We paid the letting agency £35 each (£70) cash in hand to Brian Blair. Apparently we were unsuccessful which was bewildering to us but fair enough but then when I tried to enlist Brian to help us find another property he never replied to any of my emails. Anytime we called the letting agency we were kept given the "Brian isn't here, he's happy to help he will get back to you." but we never were called back or emailed back and there is only so many times you can ring people before you feel like a mug. Ended up getting sorted with another local letting agency but I have told my professional friends to stay away from the service. Being a gay couple we couldn't help but feel it could have been a factor as we were nothing but polite and friendly with Brian at the viewing but we will never know. Disappointed with CPS and Brian of CPS.
Lisa · 21 June 2019
Agent replied · 19 June 2024
Hi, apologies, this is not indicative of our service at CPS. We pride ourselves on a high level of customer satisfaction. We do not provide a rental property sourcing service and cannot guarantee a landlord will accept any tenant.
However we would like to investigate this further and would appreciate if you could provide us with a name, number, address or any specific details relating to your review.
Contact email:
Belfast@cps-property.com
★★★★★ 1/5
GoogleCPS doesn't even deserve one star, if only a negative scale existed! These are the reasons why:
Staff lie ( spoken to several staff and each time I have heard different excuses)
Breached contract (they have breached my contract several times. I've even had to get intouch with the housing rights advice org.)
Nothing gets fixed (its been several months now, and nothing has been fixed in our house. Even when I've told staff its a serious issue).
Complaints dont get dealt with at all.
Lastly, why are CPS staff, their friends and partners leaving 5 star reviews?? Surely it is misleading people looking to use your services?
Please note: The only reason I am leaving this review is because current complaint procedure does not work.
A · 21 June 2019
Agent replied · 19 June 2024
Hi A Pearson, We have checked our records thoroughly and we don't appear to have any situations which remotely relate to your described experience. We also find it troubling that three other reviews with similar yet untraceable stories where posted at the same time.
To allow us to improve can you please send your phone number and home address to eoin@cps-property.com. As you don’t reference a property or anything we can relate your case to or have a name under your given name lodged on our system it is hard to fully understand your situation.
Hope to hear from you soon.
★★★★★ 5/5
GoogleI required some guidance re buying my first property and Cait was extremely helpful. She talked me through the process leading me to understand what to expect every step of the way. She was extremely patient and knowledgeable.
Mairead · 24 August 2023
★★★★★ 5/5
GoogleDealt with Arron in the Belfast branch and he was excellent to work with, would highly recommend.PositiveProfessionalism
Georgina · 26 August 2022
Agent replied · 19 June 2024
Hi Georgina,
Thank you for your kind words, I've passed them onto Arron.
Delighted we could help you and don't be a stranger!
Thanks from all the CPS Belfast team.
★★★★★ 2/5
GoogleQuite disappointed. Terrible communication. Even if it comes down to someone down the chain not giving information, a quick call to say what is going on is extremely valued. Unfortunately this is not what I got. After following up with them twice when they said they would call back I got told it was a down the chain problem. After this it took a couple of weeks before I got a call back... very unprofessional in my opinion.
Owain · 20 February 2024
★★★★★ 5/5
FacebookI would highly recommend CPS Property, George Kingston has been fantastic advising me as a first time buyer! He has made everything so straight forward and simple. He's absolutely brilliant! 5 stars
Sian · 25 February 2019
Agent replied · 22 April 2026
Sian,
Thank you for your kind words. We wish you every happiness & luck in your new purchase. From George and all the team in Dungannon
★★★★★ 5/5
GoogleHad a great experience using CPS Arron was excellent, great customer service would highly recommend. 🌟🌟🌟🌟🌟 …
Kittykins · 20 June 2022
Agent replied · 19 June 2024
Hi Kittykins,
Thanks for your great review, I've passed your kind words onto Arron and he said from start to finish you were a pleasure to deal with!
Hope to work with you again in the future.
Thanks from all the team at CPS Belfast.
★★★★★ 5/5
GoogleCouldn't recommend Cait from the mortgage department highly enough!
Knowledgeable and friendly and always just a phone call away. Made the whole process of getting my first mortgage stress free. Couldn't have done it without her!
Anna · 24 August 2023
★★★★★ 5/5
GoogleEoin was lovely on the phone sorting out this problem we had. He was calm, which in turn made me calm.
Very professional.
Thumb · 20 June 2021
Agent replied · 19 June 2024
Thank you Solo, for your kind words!
★★★★★ 1/5
GoogleMultiple bad experiences with CPS, both rental and trying to purchase.
They covered for landlords who where due for repossession and argue deposits on behalf of these landlords when in they're own words "they don't get their own way"
Run run run
Porta · 10 July 2025
★★★★★ 5/5
GoogleExcellent customer service from CPS. Kirsty was particularly helpful when answering my questions and rental queries.PositiveProfessionalism
Robert · 20 June 2022
Agent replied · 19 June 2024
Hi Robert,
Thanks for your great review, Kirsty has been notified of your nice comments.
It's been fantastic working with you, Don't be shy to call us at anytime for anymore of your property needs.
Thanks from all of the CPS Belfast team!
★★★★★ 5/5
GoogleHad a great experience dealing with CPS as a whole. The communication is great from the team. I’d like to say a special thanks to Steven smith who has went above and beyond. Thanks again
Sinead · 24 August 2023
★★★★★ 5/5
GoogleJust want to say a huge Thank You to Cait in mortgages ! Honestly can't thank you enough, this girl really knows her stuff. My mind has been put at ease 5* service. Highly recommended
Colette · 24 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
