Every review we hold for the Belfast office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAVOID, AVOID, AVOID!
Don't usually write reviews but we feel compelled to write one here. From 6 years of renting in Belfast, this has been our worst experience by far. Like a previous reviewer has stated, the company is greatly let down by David, who you will unfortunately deal with for all concerns. David will take his time to rectify any problem during the year (3weeks for a COLLAPSED living room roof, 2.5 weeks - serious leak in bedroom that rendered it unusable, never fixed - hole in kitchen with leak from shower) etc etc. However, he will respond instantaneously with regards to disputing the money he has taken off your deposit. Like the previous reviewer he took £90 off us, including a professional clean despite the fact that the property was much cleaner than at the start of our tenancy (the house was so filthy at the start that we requested a full deep clean). This could be a running theme as the previous tenants to us were also charged £90, in the end we reluctantly couldn't be bothered taking this any further with the TDS. I'd advise anyone to look elsewhere if they are renting, if you do rent from them, take photos of absolutely everything when you get it. Rest assured, David will search high and low for any areas of dust or debris in attempt to reduce your deposit return.
RYAN · 8 June 2019
★★★★★ 5/5
GoogleI would like to really thank you for all the immediate actions and for sorting out the refrigerator issue. The new one is an amazing appliance!
You are great guys. Really fast response and issue has been solved within a couple of days.
I really appreciate your effort to make our lives easier and better.
Kudos to David, to the landlord and to Campbell & Co !
Adding to this review positive feedback about the velocity of the staff , responding and solving any issues related to the property. Great job consistently!
Paraskevas · 8 June 2019
★★★★★ 5/5
GoogleGordon and all the people at Campbell & Co are simply the best to deal with. Super responsive and attentive to detail at all times. Happily recommend this Agency to anyone. Am reading that back again several years later, now 2023, and it holds 100% true still. Strongly recommend this firm.
Stephen · 28 October 2023
★★★★★ 1/5
GoogleRequested a viewing for a property. Between being offered a viewing time and accepting a few hours later (all communication was done via email) the time was no longer available. Accepted a different time and arranged for my wife to attend the viewing as I was working. On attending the viewing there was no sign of a way in without entering a code and no sign of an estate agent. My wife then phoned and was told the appointment was cancelled as the house is now let and that the appointment was cancelled via voicemail. No follow up to confirm voicemail (which I haven’t got) or consideration that all previous communication had taken place via email. My wife had to then walk home in heavy rain for a wasted journey.
To make it worse, this was 3 weeks ago and the property is still showing on their own website as available to rent.
Graeme · 8 June 2018
★★★★★ 5/5
GoogleGreat company to deal with, always polite, timely and straightforward. Would not think of using anybody else
Aaron · 30 October 2023
Agent replied · 27 November 2023
Thanks so much for your 5* review Aaron. We really appreciate this.
★★★★★ 5/5
GoogleCampbell & Co have looked after our 3 properties for over 10 years and have provided excellent service throughout. We are on first name terms with the whole team, they are so professional and knowledgeable, they have really taken the stress out of the whole process and I feel very confident to rely on their expertise. Every aspect of the process from finding tenants, setting up the tenancy, reviews during tenancy, repairs and renewals are all dealt with to an excellent standard. I have no hesitation in recommending them fully.
Iconic · 8 June 2017
★★★★★ 5/5
GoogleI have all my properties managed by Campbell & Co .I have found Gorden and his team very professional and helpful. I would have no hesitation in recommending them. 👍 …
Don · 8 June 2017
★★★★★ 5/5
GoogleThis is the best place to go if you want to rent or buy a property if you have a problem with a property they fix it in an instant I recommend this totally go to it they don't let you down I promise
Guest · 8 June 2017
Agent replied · 7 June 2023
Thank you for your kind comments
★★★★★ 5/5
GoogleAlways very helpful and efficient.
Heather · 14 April 2024
Agent replied · 26 August 2024
Thank you for your kind words, Heather! We're thrilled to hear that you found our team helpful and efficient. If you ever need any assistance in the future, please don't hesitate to reach out to us at 028 9073 2273.
★★★★★ 5/5
GoogleFantastic Estate Agents, Pleasure to deal with. Rented with for 2 and a half years without issue in a very clean and well looked after apartment. No issues with getting deposit back and always very responsive with communications. Would highly recommend.
James · 8 June 2019
Agent replied · 7 June 2023
Thank you for your kind words
★★★★★ 5/5
GooglePremium service and houses.
Nikolai · 14 April 2024
Agent replied · 26 August 2024
Thank you for your positive feedback, Nikolai! We are delighted to hear that you received a premium service from Campbell & Co Estate Agents. If you have any further questions or need assistance in the future, please don't hesitate to contact us at 028 9073 2273.
★★★★★ 5/5
GoogleLovely people, friendly and professional, top class service and totally reliable.
Carol · 28 October 2023
Agent replied · 27 November 2023
Thank you, Carol, for your kind words and positive feedback. We strive to provide a friendly and professional service to all our customers. Your satisfaction is our top priority, and we are thrilled to hear that you found our team reliable. Much appreciated.
★★★★★ 5/5
GoogleHassle free, and staff could not be more helpful!
Lynda · 28 October 2023
Agent replied · 27 November 2023
Thank you for your kind words, Lynda! We're thrilled to hear that your experience with Campbell & Co Estate Agents was hassle-free and that our staff are helpful. We appreciate your feedback and review.
★★★★★ 5/5
GoogleIt's very good property.l satisfied for this agency work
Tintu · 28 October 2023
Agent replied · 27 November 2023
Thank you for your positive feedback, Tintu! We're glad to hear that you are satisfied with our agency's work and the property. If you have any further questions or need assistance in the future, please don't hesitate to contact us at 028 9073 2273.
★★★★★ 5/5
GoogleAlways deal with an issue promptly
Emmanuel · 20 November 2023
Agent replied · 27 November 2023
Thank you for your positive review, Emmanuel! We appreciate your feedback and are glad to hear that we always address any issues promptly. If you have any further questions or concerns, please don't hesitate to reach out to us at 028 9073 2273.
★★★★★ 5/5
GoogleExcellent service, timely contact, great team..
BS · 13 November 2023
Agent replied · 27 November 2023
Thank you for your kind words and positive feedback! We are thrilled to hear that you had an excellent experience with our team at Campbell & Co Estate Agents. We pride ourselves on providing timely and efficient service to our customers.
★★★★★ 5/5
GoogleVery professional service & highly recommended
Brian · 28 October 2023
Agent replied · 27 November 2023
Thank you Brian, for your kind words and for recommending our professional service. We truly appreciate your feedback and look forward to assisting you in the future.
★★★★★ 5/5
GoogleGreat company to deal with
Vi · 28 October 2023
Agent replied · 27 November 2023
Thank you for your positive feedback, Vi! We are delighted to hear that you had a great experience with us. Much appreciated.
★★★★★ 5/5
GoogleI am currently a tenant of Campbell and Co and the service is great. Replies are fast and efficient and they cater to all our needs.
Nicole · 1 June 2024
★★★★★ 5/5
GoogleExcellent service all round
Paul · 6 November 2023
Agent replied · 27 November 2023
Thank you for your kind words Paul. We are delighted to hear that you have had an excellent experience with our service.
★★★★★ 5/5
GoogleExcellent service, thank you
H · 28 October 2023
Agent replied · 27 November 2023
Thank you very much for your 5* review
★★★★★ 5/5
GoogleCampbell &Co is very helpful .
We were new in Belfast last month but with their help , we got rented house easily . Very cooperative and helpful
Puja · 14 April 2024
★★★★★ 5/5
GoogleHaving used Campbell and co for a number of years their efficiency and attention to detail is second to none. Nothing is ever too much trouble and they are all about the detail. Even changes in tenants have been handled seamlessly and with their excellent marketing my property has never remained empty. keep up the good work, you are in a class of your own.
Calvin · 8 June 2017
★★★★★ 1/5
GoogleVery rude I spoke with a lady from Creagh branch on phone definitely taking my business elsewhere
Jenny-lee · 7 June 2022
Agent replied · 7 June 2023
Please let me know what the problem is
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
