5/5
Shout out to Danielle for assisting with move! We are relocating from England and she has truly taken out a lot of the stress of moving. Thank you for all your help!
Trusted Agent profile
★★★★★
110 reviews across 3 platforms
54 Belmont Road, Belfast BT4 2AN
AMPMni's Belfast office at 54 Belmont Road is rated 3.6 out of 5 across 110 reviews on three platforms, including 80 Google reviews rated 3.6. The 25 Facebook and 5 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Belfast office, from every platform, shown as written. First names only.
5/5
Shout out to Danielle for assisting with move! We are relocating from England and she has truly taken out a lot of the stress of moving. Thank you for all your help!
1/5
One of my worst experiences ever with any letting agency. I have not seen such an organisation where agents are so non-responsive either over phone call or via email. ==================== Added as reply to the owner's comments The agency finally decided to respond promptly. Albeit too little too late. Probably in future people should note - Google review works better than phone and email. I turned abusive to your staff?? That's laughable to say the least. One has to be very naive to believe I was abusive and you guys kept mum and endured all the atrocities I inflicted upon you. Way to play the victim card. Apparently I fled the country. My passport says differently! I will have to agree with you on one point. You cant stop lies being posted as defense now, when your high-handed attitude has been called out in the open! Take the feedback constructively, maybe it will do you some good! ==================== One of my worst experiences ever with any letting agency. I have not seen such an organisation where agents are so non-responsive either over phone call or via email. Issues would be notified and it would take months to be rectified (at times ignored, for them to be charged from the deposit). While I was yet to vacate the property, they conducted viewings without any notifications. They even opened fridge and wardrobe during the same. For the purpose of their advertisement, they insisted I move my stuff out of the property while I was still paying my rent. All this was while the entire world was under lockdown and government guidelines insisted to only travel when absolutely necessary. Unprofessional, rude, inhumane doesnt even begin to describe their conduct. Please be doubly sure when signing a contract with them, because there will most probably be very unreasonable clauses on it. I could go on, but I am sure you get the picture!NegativeResponsiveness, Quality, Professionalism, Value
This tenant wanted to end contract early and as per the lease, was required to pay rent until a new tenant was found out end of lease. We recommended that the apartment was cleaned to help find a new tenant at which he became abusive to staff. He had left the country and advised that we could carry out viewings when required. As with all tenancies the deposit scheme decides on any disputes with deposit returns. All repairs that were required were carried out. Unfortunately we can’t stop bad reviews with no factual content.
1/5
Disappointed with the service received while attempting to book a viewing with the intention of purchasing a property. The approach was unaccommodating and discourteous, which has led me to decide against dealing with this agency. Furthermore, as a buyer ready to make a purchase outright, the level of customer service was surprisingly unsatisfactory.”
5/5
I went through AMPM when buying a property in east Belfast. David Lisk and the team were always very easy to deal with and kept me updated throughout the process.
Thanks Michael we hope you enjoy your new house.
5/5
Shout out to Danielle for assisting with move! We are relocating from England and she has truly taken out a lot of the stress of moving. Thank you for all your help!
5/5
Top service. David was very helpful with the purchase of my house. Straight talking and acted fairly with both sides. Would recommend AMPM to anyone buying or selling.
Thanks Jonny hope you love your new home.
5/5
I have been extremely impressed with David Lisk of AMPM NI, with whom I entrusted the sale of my property recently. I found him to be fair, efficient and reliable and, was happy that the property sale was completed within a short period of time. He was incredibly helpful throughout the sale process, providing top class professional service. I have absolutely no hesitation to recommend him to anyone planning to sell the property. Jacob Nicholas
Thanks for that Jacob. It was a pleasure. Aaron
5/5
Great service from Ampmni over the past year. Couldn't fault them in any way. They regularly check in to ensure everything is up to scratch and are there to help the tennants not just the landlord. Darren was incredibly helpful and sorted out any issues I've had and checked in to ensure that I was satisfied with the resolution. Definitely recommend!
5/5
A very good management company for apt blocks in comparison to other companies. Aaron is very approachable, communicates well, and gets things sorted.
Thanks Suzanne good luck with everything!
1/5
Did you do the same with the previous tenant? that left the house so dirty that I cleaned for two days, and when I signed the contract it said no pets and I lived with your mice, are you kidding me? I asked you every time to do something and you did nothing and for a little dirt I left you took money ridiculous
Another tenant who didn’t bother cleaning before leaving and complains when charged. As always all deposits are held by TDSni any disputes are adjudicated by an independent body so we can not withhold money without evidence.
5/5
I have always found David, Aaron and all the staff to be very helpful, professional and thinking ahead for both the purchaser and vendor. I have bought and sold houses through AMPM over the years and seem to be a few steps ahead of the solicitors and proactive to get the sale completed. They shoulder a lot of the anxiety when buying or selling your home. Thoroughly recommend.
Thanks Clem always happy to help 🏉 …
5/5
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5/5
My coworker referred me to MRS lilian wilson. He and his family spoke highly of her and said she was military friendly, so I decided to reach out to her. From out first interaction, I was very pleased. She was clearly very knowledgeable and seemed dedicated to her clients. As a first time of my investing, I was anxious about the process, but MRS lilian wilson took the time to provide me a virtual orientation that covered everything one would need to know to get started. I ended up investing with her with $2,000, because of the area I was looking to purchase in. MRS lilian wilson was also phenomenal! MRS hecked in with me and i'm now earning $30,000 weekly and always available anytime I had questions. MRS lilian wilson ensured that I felt comfortable through the entire process and made it enjoyable! I highly recommend this realty company!Contact her viaWhatsApp: +12485090477Email: lilianwilson220@gmail.com
5/5
Reliable and willing to get anything done that needs doing, dealt with Darren multiple time and nothing is to much to ask. I can see us staying with AMPMNI for awhile, I would recommend anyone that wants a reliable estae agent to rent from to contact them
5/5
I rented with AMPM for 7 years. Reliable when you needed something done on your rental home whether fixes or general queries. Staff has been really helpful when we needed help.
5/5
Brilliant experience with AMPMNi. Not for the 1st time have the team delivered in terms of advice and getting a suitable tenant for rental property in Belfast. 5 Stars all day long!!
5/5
We can not fault ampmni at all so helpful from start to present:)
5/5
We had a fantastic 5 years renting from a landlord who used AMPM. Diane, Lyndsey, Darren and Gillian were all brilliant. Sorted everything so quickly and were always so friendly. We would definitely recommend them. Thank you so much guys.
3/5
I was talking to Mustard or Marylynn im not sure on the correct name but she was very rude and kept commentint on my nibblers and hanging up on me. This waa fruastrsting to deal with and she has bad breathe
Hi Larry can you clarify what your complaint is please. I am not sure what your nibblers are? What were you contacting AMPMni regarding?
5/5
The girl who dealt with me. Had very good customer service x
Good to hear Lisa. Do you know her name?
2/5
Sad to say my experience with AMPM was soured at the very end. Some issues that had been there since before my tenancy began were then charged to me out of my deposit. AMPM provided photos of the condition of the apartment before I moved in but couldn’t confirm the date they were taken. I accepted responsibility for the more costly items that were accidentally damaged during my tenancy, yet still I was charged for trivial things that weren't my fault. £20 to rub a mark off a wall that was there before I moved in was the highlight. Initially I made the mistake of not finding time in a hectic week of moving house to remember to take photos of the condition I found the place in. A real shame to leave this review as other than my final dealing, every representative of the company (Darren, Gillian and Diane) I spoke to was helpful and courteous, as was my landlord. Unfortunately Aaron who handled my 'checkout' was rather blunt and unsympathetic especially considering the fact I had to leave my apartment due to damp and mould in the building that had caused me health issues and damaged my property. I was fairly compensated for the damaged property by the landlord but it was hardly an ideal situation. Be careful, if there is something wrong with your rental, no matter how small, make sure to remember to tell them right away, they will chase pennies.
2/5
Sad to say my experience with AMPM was…
Sad to say my experience with AMPM was soured at the very end. Some issues that had been there since before my tenancy began were then charged to me out of my deposit. AMPM provided photos of the condition of the apartment before I moved in but couldn’t confirm the date they were taken. I accepted responsibility for the more costly items that were accidentally damaged during my tenancy, yet still I was charged for trivial things that weren't my fault. £20 to rub a mark off a wall that was there before I moved in was the highlight.Initially I made the mistake of not finding time in a hectic week of moving house to remember to take photos of the condition I found the place in. A real shame to leave this review as other than my final dealing, every representative of the company (Darren, Gillian and Diane) I spoke to was helpful and courteous, as was my landlord. Unfortunately Aaron who handled my 'checkout' was rather blunt and unsympathetic especially considering the fact I had to leave my apartment due to damp and mould in the building that had caused me health issues and damaged my property. I was fairly compensated for the damaged property by the landlord but it was hardly an ideal situation.Be careful, if there is something wrong with your rental, no matter how small, make sure to remember to tell them right away, they will chase pennies.
5/5
Was impressed from the start with AMPM’s professionalism. Flow of information and advice from David was second to none. I would happily recommend AMPM every time to family and friends.
1/5
Don’t for a min think your deposit is safe with AMPMni I clean a house top to bottom only a few ware and tire items left untouched in home (housing rights say they can’t charge for ware n tire ) but doesn’t stop them trying
I must say that Darren for the most part was very helpful when issues arised in the property just a pitty that was ruined by claiming against my deposit even after being told at checkout in the property that it all looked good
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
AMPMni's Belfast office has 110 reviews across three platforms: 80 on Google, 25 on Facebook (across the whole business), 5 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
AMPMni is rated 3.6 out of 5 across all 110 reviews, and 3.6 out of 5 on Google from 80 reviews, checked 9 October 2026.
AMPMni, 54 Belmont Road, Belfast BT4 2AN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.