Every review we hold for the Beeston office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlethey took the entire deposit for me leaving adida sandals for next tenant. and pictures of extra zoomed carpet stinks.
it was Sept or Oct 2013, the address was 33city road
Hazhar · 6 May 2020
Agent replied
Hi Abdullah we are sorry but we can't locate you as a client of Whitegates Beeston (Nottingham). Could you please provide more detail so that we can look into your review?
★★★★★ 5/5
GoogleMarie has been very helpful and quick at communicating with maintence needs.
K · 2 February 2021
★★★★★ 5/5
GoogleIt is my first time to use Whitegate Beeston to rent out my house. The staff (Tracy and Dylan) are very professional providing a prompt and professional service. So far as good and didn't have any problem.
Wei · 8 October 2023
★★★★★ 5/5
GoogleSmoothest renting experience so far both for moving in and moving out. Neive, Dylan and Samantha have been lovely throughout our tenancy.
Frankie · 2 August 2024
★★★★★ 5/5
GoogleGreat agent. Very helpful and responsive staff. They effort to sort things and make the tenants happy. We have been visited by Marie Storer for checking the property last week, she is very lovely and friendly person and she helped to manage things very kindly. Thanks to you Marie.PositiveResponsiveness, Professionalism
Julian · 26 June 2022
★★★★★ 4/5
GoogleTop estate agent in Nottingham ! Very helpful and professional staff especially Marie and Karen.
Suhaib · 26 July 2019
★★★★★ 4/5
GoogleThe entire team at Whitegates are excellent.. they've been managing our property for over 15 years! From the beginning as a new landlord till now, I found their advice invaluable. Professional service always...emails and calls are managed quickly and updates on the letting process are clear. If you are thinking of letting your property, I would highly recommend you consider Whitegates.
Toye · 4 March 2020
★★★★★ 5/5
GoogleThe staff at Whitegates were all incredibly kind, patient and efficient through the whole process of buying my house. I had lots of daft questions, but everything was answered quickly, professionally, and I never felt like I was asking too much. I felt supported the whole way along. I can't recommend the team more, and I'm delighted with my new home.
Anna · 4 March 2020
★★★★★ 5/5
GoogleThe staff at Whitegates Beeston are thoroughly professional, friendly and helpful. They have been fully supportive during a move into our new office with a 'no quibble' approach - this made what could have been a very daunting experience seamless and simple. I couldn't recommend more.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 14 July 2022
★★★★★ 4/5
GoogleTop estate agent in Nottingham ! Very helpful and professional staff especially Marie and Karen.
Sohieb · 5 March 2019
★★★★★ 4/5
GoogleGood service from the Team and especially Tracy Lloyd, who always goes above and beyond.
Kate · 5 March 2019
★★★★★ 4/5
GoogleGood service from the Team and especially Tracy Lloyd, who always goes above and beyond.
Kate · 30 November 2018
★★★★★ 5/5
GoogleThe staffs are kind. Julia - one of the staffs - always immediately responded to my email and clearly explained what to do next. Even though I do not speak English well, she always treated me kindly. And she handled very well the mistakes I made in the process of filling the application form. Thank you very much, Julia!
빈들 · 28 February 2020
★★★★★ 5/5
GoogleQuick to respond to issues, the staff are all very friendly, and the maintenance team are always happy to answer questions when visiting
Alex · 3 April 2024
★★★★★ 1/5
Googleterrible experience to rent a house with it. Nobody guide you to settle down after you pay the money. Late reply and delayed repairation. worst agency !
LISA · 5 March 2019
Agent replied
Hi Lisa
I'm really sorry that you are not happy and I want to make sure we correct this immediately. Unfortunately we cannot trace you as being a client of ours. Can you therefore please post again to confirm that you are referring to the office at 156 High Road, Beeston, Nottingham? Assuming this is the case, I would ask you to contact myself through the Beeston office and I will personally look into your complaint for you.
The telephone number for Beeston is; 0115 922 2222 or you can email beeston@whitegates.co.uk
In due course I will provide an update describing the circumstances of your complaint and what corrective actions we have taken.
I look forward to hearing from you
Kind regards
Julian Divine
Director
★★★★★ 5/5
GoogleExcellent landlords and get everything sorted. Angela is an absolute star!
Gram · 5 March 2019
★★★★★ 5/5
GoogleHey My name is Rameez i really impressed Whitegates agents Neive she is very good behaviour and nice Nature. Thanks
Rameez · 21 May 2024
★★★★★ 5/5
GoogleThe team at Whitegates are excellent.. As a new, and slightly anxious landlord, I found their advice invaluable. Extremely professional service that exceeded my expectations. Emails and calls are answered very swiftly, and updates on the letting process etc are clear and timely. If you are considering letting your property, I would highly recommend that you consider Whitegates.
Sally · 20 February 2019
★★★★★ 1/5
FacebookAvoid them like the plague!Our son has had no heating for a week in the middle of winter. They make promises to act and then do absolutely nothing!
Dave · 27 February 2017
Agent replied
Little bit harsh Mr Warnock. The initial repair request from your son was not received through the online booking procedure. We use a specialist program called Fixflo to ensure compliant reporting. Unfortunately this request was not received from Fi…See more
★★★★★ 5/5
GoogleI have rented a number of properties from Whitegates and have always found them very helpful and attentive. I would definitely recommend them for letting services. Marie and Jack are on the ball with everything and any problems get dealt with in a timely manner.
Sarah · 24 April 2022
★★★★★ 5/5
GoogleGreat hospitality, Lewis delivered high-quality services.
Anamta · 1 December 2024
★★★★★ 5/5
GoogleThis is my first experience with Whitegate Beeston. Neive and Dylan are very professional and provide prompt services.
Highly recomended....
Gayan · 5 April 2024
★★★★★ 5/5
GoogleMy partner and I wanted to move from a shared house asap. We met Reka Tihanyi at whitegates; she could offer us an apartment instantly, she was very helpful and kind. We could discuss every details fast, and even with credit check, we managed to move as soon as the apartment was avaitable.
Krisztina · 23 June 2020
★★★★★ 5/5
GoogleI came to the UK and had to look for a good place to stay. It's been 3 years since I chose where to and it's been a pleasure dealing with Whitegates. A big callout to Marie for always being there for me and taking great care of my issues and questions. Great group of people.
Francisco · 5 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.