Trusted Agent profile · Bedworth

Reeds Rains reviews in Bedworth

3.9

★★★★★ Good

2,379 reviews across 3 platforms

52/54 King Street, Bedworth, CV12 8JQ

Part of Reeds Rains JB Estates, see every office.

Reeds's office in Bedworth, at 52/54 King Street, is rated 3.9 out of 5 across 2,379 reviews on three platforms, including 398 Google reviews rated 4.9.

Google logo

4.9 / 5

398

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

1,971

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Bedworth office, from every platform, shown as written. First names only.

1/5

Trustpilot

Money Making Machine

It appears that Reed Rains only care about making money, their staff are programmed with a script of what to say and they do not deviate and act like a human being. Their charges are extortionate and lock you in with so many terms and conditions that even the the most experienced Landlords can get stung. PLEASE DO NOT USE THEM!

Fenwick · 23 October 2019

Agent replied · 16 June 2024

Hello - We are very sorry to hear about your experience, could you please let me know which branch you have been dealing with so we can get to the bottom of your issues.Kind regards,Reeds Rains

1/5

Trustpilot

Deposit you could lose it if smoke alarm…

Will keep your deposit if smoke alarm not working! They will call out an engineer and you will have to foot the bill! Very expensive! This happened in Chesterfield a while ago now they can check their records of deposits held onto

Peter · 9 March 2023

Agent replied · 16 June 2024

Hi Peter, sorry to read your review. I've sent you a request for more information. The request will come from Trustpilot. If you could let me know some more details that would help me look into this further and help you resolve this. Kind regards

5/5

Trustpilot

Reeds Rains Grimsby were excellent

Reeds Rains Grimsby were excellent! They weren’t even our agent!!! They were an agent for another property in the chain but Sophie was brilliant at communication with all the sellers and solicitors. Brilliant work at keeping the chain together. Would definitely recommend!

OSC · 21 October 2020

5/5

Trustpilot

Would like to thank Luke from Reeds…

Would like to thank Luke from Reeds…I would like to thank Luke from Reeds Rains branch for the house that found us Luke was really professional and helpful and was very knowledgeable.Thank you

Dritan · 8 June 2022

5/5

Trustpilot

Always great service is provided by…

Always great service is provided by Amber Tildesley from Salford Quays.Thank you Amber

Ahmed · 1 October 2019

Agent replied · 16 June 2024

Hello Ahmed - Thank you for your review, we will be sure to pass on the good words to our team at the Salford Quays branch.Many thanks,Reeds Rains

5/5

Trustpilot

Amy is really friendly with me :) nice…

Amy is really friendly with me :) nice team i like is 💫💎

蝶子彩子 · 29 September 2019

Agent replied · 16 June 2024

Hello - Thank you for taking the time to write a review, if you could let us know which branch you dealt with we can pass on the good words.Many thanks,Reeds Rains

5/5

Trustpilot

Great service from the Salford Quays branch

Great service from the Salford Quays branch. Amber was particularly helpful. Highly recommended

Dr · 27 September 2019

Agent replied · 16 June 2024

Hello - Thank you so much for your review.Kind regards,Reeds Rains

5/5

Google

Excellent Estate Agency! Very efficient staff, especially Sarah Wisdom, the agent that supported us through the renting process, she was very responsive and friendly, this made our move less stressful. Would recommend Reeds Rains to everyone!PositiveResponsiveness, Quality, Professionalism

Alexandra · 25 August 2021

5/5

Google

I currently rent a property from reeds rains, I’ve never had a problem with them. If anything is ever wrong with the property, they work quickly to get the problems resolved. Sarah and karis are a delight and a fantastic team, it’s always a pleasure to talk to them. They’re amazing!

Faye · 17 August 2024

1/5

Trustpilot

Head office

Head officeAs you will see Reeds Rains have replied to my comment, explaining that sales are taking longer than usual ! ! ! However, the problem is. They advise you to go with a certain buyer, take over a month to check all details and only after asking for many weeks what is happening. They finally confirm everything is “a go” This is not just the branch that are incompetent, it also comes from head office ! ! ! Six days ago they were full of apologies and confirmed on this site I would receive confirmation of my payment. Not such notification. The company is a TOTAL JOKE, UNPROFESSIONAL FROM HEAD OFFICE DOWN TO THE BRANCHES. ARLA will be informed along with the other “PROFESSIONAL BODIES” they claim to be with. Honestly, please please please DO NOT USE THIS COMPANY

Andrew · 14 July 2022

5/5

Trustpilot

Exceptional service

Exceptional service. Highly recommend.We used Reeds Rains in Crossgates and the service was 100% throughout.Sarah who valued the 2 properties we were selling was professional, passionate and very knowledgable. She told us one property would end in sealed bids and exceed the valuation, it did.The Ladies in the Crossgates office were very polite and helpful. They kept us informed every step of the way and chased Solicitor’s etc up when we asked.I would not use anyone else in Crossgates

A64 · 25 August 2022

5/5

Google

Reed Rains were professional, friendly, and so helpful from the beginning to end of our process. ( Which was looong. ) From our initial evaluation, through to the help, advice and sanity brought by Karis and Sarah, I wouldn't hesitate in recommending them. Many thanks to everybody!

Terri · 18 June 2018

5/5

Trustpilot

Julie at Reeds Rains Chapeltown could…

Julie at Reeds Rains Chapeltown could not do enough for us during the process of renting a property.Julie always had a positive, can do attitude and went above and beyond to help us. Thank you Julie for all your effort and support, it was gratefully appreciated!

Vikki · 28 January 2019

5/5

Trustpilot

St. Helens

The St Helens branch have been a complete life saver in helping me find a new rental property, I was updated at every stage. I have been with several different agents over the last few years and it was nice to speak to an agent who actually cared about getting me sorted ASAP.Reeds rains kept in contact with me every day by email or by phone call. Informing me of any changes or updates. Thank you so much would definitely recommend to anybody looking to rent!

Sine · 28 June 2022

5/5

Google

I've just collected the keys for the new flat where I am moving and it was lovely to meet Sarah. She has been very helpful, very responsive and friendly, even when I was getting anxious about the move as I am going through a very busy time in my life. It's a great start to what I hope to be my long term rented flat close to work. Thank you!

Catalina · 17 June 2023

4/5

Google

Karis and the team were extremely helpful, friendly and professional at all times. The communications with Karis were precise and she was always a very good representative for the company.PositiveResponsiveness, Quality, Professionalism

Sarah · 17 June 2022

5/5

Google

I recently purchased a property from Reeds Rains, Bedworth and can honestly say the service was exceptional and second to none especially considering I wasn’t even their client. We decided to use another agent to sell our house however I will not make that mistake again and should we ever move again reeds rains will definitely be the only agent we contact to help us. Karis in particular was amazing. She was on the ball with everything, kept us in the loop with updates and always responded to our queries promptly. I would like to thank all of the team for all of their help and support. It made a potentially very stressful time a lot easier.PositiveValue

Kirsty · 17 June 2022

1/5

Trustpilot

Partner phoned up, Rude receptionist!

Partner phoned up to enquire about properties, receptionist was rude as anything and told my partner (who has mental health problems) to simply "get a job" I don't know what ivory tower this little urchin crawled down from but that is certainly an unacceptable way to speak to potential clients. WILL NOT USE!!

Ricki · 17 September 2021

Agent replied · 16 June 2024

Hello Ricki - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please email enquries@reedsrains.co.uk with some further details regarding your review.Kind regards,Reeds Rains

5/5

Trustpilot

Wayne from Reeds Rain

Wayne from Reeds Rain, Widnes was excellent. Good communication throughout and a very friendly and helpful approach.

Dawn · 24 October 2023

1/5

Trustpilot

Terrible customer service

Terrible customer service. Paid a Fully managed service. No help from local branch. No replies to emails and no return phone calls. Quick to offer services for additional costs but don’t provide the service actually already paid for. Avoid at all costs.Incompetent.

Mrs · 7 February 2023

Agent replied · 16 June 2024

Hi there, Sorry to read your review. We aim to provide exceptional service to all our customers. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards

5/5

Trustpilot

Great team in Bangor

Excellent service from the team in Bangor, especially Kerry As a first time buyer I didn’t know what to expect but I was kept informed at every stage Many thanks to everyone for making my move stress free

Michelle · 5 July 2021

5/5

Trustpilot

Reeds Rains Macclesfield

Zoe and the team and reeds rains were great as usual! I sold my own house with them last year and I have just bought another terrace with them. Always professional, approachable and on the case.

Shaun · 12 November 2021

5/5

Trustpilot

Grimsby branch

Grimsby branch. Have nothing but positive feedback about this branch and the team. Dave and Sophie were totally supportive all through making the experience generally pain free and they ensured I was kept up to date. Would recommend.

Mrs · 27 June 2021

1/5

Trustpilot

We can't get the deposit back

It's been a month since we left home, but we still can't get our deposit. Used items are replaced with the tenant's money. You cannot find a contact.When you talk, they say they are here to protect the landlord.Be very careful...

Salih · 5 March 2023

Agent replied · 16 June 2024

Hi Sarah, very sorry to read this has been your experience with us. I've sent you a request for more information. The request will come from Trustpilot. If you could let me know some more details that would help me look into this further and help you resolve this. Kind regards

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