Every review we hold for the Bedworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReeds Rains Chorley- Outstanding
Reeds Rains Chorley have been outstanding in the handling of our property sale. The ad on Rightmove was excellent with fabulous photographs. The house sold the same day it hit the website.Roy and his staff at the Chorley branch are friendly efficient and very professional. Highly recommended!!
LancsMerryB · 26 February 2021
★★★★★ 5/5
TrustpilotSpectacular service
Steven Goforth and his team were fantastic. His team was very helpful and I achieved 100% of the asking price for my home within a very short time period; in a very competitive market. I would recommend the Hull branch to anybody looking for a quick, easy and hassle free sale.
Louise · 15 December 2019
★★★★★ 1/5
TrustpilotThey did not listen to how I wanted to…
They did not listen to how I wanted to have the house listed. Plus they named my ex in all the emails they sent, plus informed him of any offers before myself, yet it is myself who will be paying them, not my ex of five years.
Angel · 20 April 2023
Agent replied · 16 June 2024
Hi Angel,Unfortunately, we have to keep both parties(yourself and your ex partner) informed as on the land registry it is a joint ownership and we are legally obliged to do so.Regards,Reeds Rains
★★★★★ 1/5
TrustpilotAvoid, avoid, avoid
Started with the branch manager lying about a property he had sold in the local area, turns out they hadn’t. He then offered us a ‘discount’ on the fee, failing to mention that he wasn’t including the VAT in the number. Then they charged for photos which were pretty terrible and a very difficult photographer to deal with. When it came to showing the house we left instructions to ensure the curtains were opened during viewing as we were away. This didn’t happen and the interested parties had to do this themselves. The agent last showing around couldn’t share any information on the property as they were from the Lettings side of the business. Another appointment the agents didn’t turn up leaving potential buyers stood on the doorstep eventually giving up. Luckily the house sold itself. Reeds Rains Congleton are a great advert for purple bricks!
Nick · 19 March 2023
★★★★★ 5/5
TrustpilotExcellent staff at Clevedon branch
Excellent staff at Clevedon branch: very helpful and quick off the mark! As regards Reeds Rains a positive experience.
BarbaraDyer · 28 November 2024
Agent replied · 22 December 2024
Thank you for your kind words. We are delighted to hear that you had a positive experience with our Clevedon branch. We appreciate your feedback and will share it with the team.
★★★★★ 5/5
GoogleAs a first time buyer the house purchase was daunting but Karis and the team went above and beyond to answer all my questions, keep me well informed and put my mind at ease every step of the way. Karis was approachable, welcoming and I am so grateful for all her help.
Faye · 18 June 2019
★★★★★ 5/5
GoogleKaris has been excellent throughout my house purchase. At times I had some difficulties and Karis was always first to want to help, even when it was something not related to the estate agents. She gave me a top class service and I wish her all the best for the future. :)
Colin · 18 June 2019
★★★★★ 5/5
GoogleWhat excellent service From Reeds Rains, right from the start Andrew took the time to explain everything, then onto Rhys, Sarah, karis all was there to help and assist with whatever I needed, and kept me informed throughout. What an amazing team. The fees may be a little higher than other place but this is well worth every penny as their customer service and customer experience is second to none . Thank you Reeds Rains team .
Angela · 17 June 2023
★★★★★ 5/5
TrustpilotThe letting team were excellent in…
The letting team were excellent in ensuring the property was managed and let quickly and efficiently. A big thank you to Kyle who worked tirelessly in his effort to make sure tenants transition was smooth and with excellent communication would highly recommend.
Yas · 13 January 2022
★★★★★ 5/5
TrustpilotVery helpful team that make being a…
Very helpful team that make being a landlord a walk in the park. Susan was very patient and helped with everything including filling forms for the council.
Ozgur · 8 August 2023
★★★★★ 5/5
TrustpilotReedsrains 100 percent professional,100…
Reedsrains 100 percent professional,100 percent friendly staff , photography 100 percent fantastic ,we would 100 percent use Reedsrains in the future ,this is from Mr &Mrs Roscoe SK9.I would like to thank Mark Latham for his understanding and professionalism with us both, thank so much to the Wilmslow team fantastic job 🤩
Janine · 13 May 2019
★★★★★ 1/5
TrustpilotBecause you don’t listen please stop…
Because you don’t listen please stop sending me corespondents about this sale I have given you instructions to only contact mr k shaw and mr D shaw
Customer · 17 July 2024
Agent replied · 24 August 2024
Hi Coleen,Please accept our apologies, you have now been unsubscribed from our marketing emails.Again, we're very sorry for any inconveniences this might have caused you.Regards,Reeds Rains
★★★★★ 1/5
TrustpilotPoor response to enquiries
I have emailed Preston branch to arrange viewings of properties but have no contact back from them and have subsequently missed out on being able to view as after a couple of days I have rung them to arrange the property has been under offer
Karen · 7 June 2023
Agent replied · 16 June 2024
Hi Karen, could you let me know which branch you have been trying to get in contact with and I will pass on your details. Thanks
★★★★★ 5/5
GoogleI would highly recommend Reeds Rains they have been brilliant with me, and have made the sale and purchase of my home pleasurable.
Thank you all, and a special thank you to Karis, I'm sure you went the extra mile to get things sorted.
Thank you
Jayne Walsh x
Aidan · 17 June 2020
★★★★★ 5/5
GoogleAbove and beyond! Katie and Rhys have been excellent in selling our property.
They both clearly have superb local knowledge which they put to the very best use.
On top of that they are extremely professional and do exactly what they say they will to get things moving quickly.
Thank you!!
Damien · 20 November 2024
★★★★★ 5/5
GoogleAmazing service, would definitely recommend Reeds Rains in Beduff. Special thanks to Karis for her constant updates and being so friendly and helpful. First class
Elaine · 20 September 2023
★★★★★ 1/5
TrustpilotPoorest and greediest agent in history
I have written the comment on the service of the company 5 weeks before. No one follow up the case for us and the company still keep the rental that we should get from my tenants. What a shame!
Frederick · 8 November 2023
Agent replied · 16 June 2024
Hi Frederick,Really sorry this has been the case. I have requested for more information so that I can pass this matter to the right branch that was dealing with you so they can get in touch with you and resolve this matter.This request will come directly from Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
GoogleKaris and the team were very supportive during the sale of my late mother's property. I can't fault them, they are a credit to the company.
Julia · 21 August 2023
★★★★★ 1/5
TrustpilotAbsolute joke of a letting agents
Absolute joke of a letting agents, I moved out of my property 2nd April and still haven't recieved my deposit back, I ring virtually everyday to get told tomorrow which never comes. Beware people if deciding to rent an property with as they are crooks.
Ryan · 29 May 2023
Agent replied · 16 June 2024
Hi Ryan,I'm so sorry you have had a bad experience with us, I have sent a request for more information so that I can look into this matter for you. The request will come from Trustpilot.Regards,Reeds Rains
★★★★★ 1/5
TrustpilotAwful customer service …
Awful customer service by a male this after noon was rude on the phone just sounded like he was to busy to speak was only enquiring about property’s and literally did not want to talk at all would not recommend to anyone awful company if they let there staff speak to people like that get better customer serves in McDonald’s 👏👍🏻
Mj · 26 May 2021
Agent replied · 16 June 2024
Hello,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you tried calling so we are able to make sure this does not happen again.Kind regards,Reeds Rains
★★★★★ 5/5
GoogleI recently bought a house through Reed Rains and am more than happy with the service. I dealt primarily with Karis who dealt with any queries whether via phone, email or in person quickly and efficiently.
Would happily recommend Reed Rains to anyone in the area looking to buy a house.
Gareth · 18 June 2019
★★★★★ 5/5
TrustpilotI'd intended to consider 2 or 3 agents…
I'd intended to consider 2 or 3 agents but during Jack from Reeds Rains' visit decided just to go with them, though reconsider if they hadn't made the sale within the first few months. The valuation given was a little above what I'd been hoping for and I knew they had recently sold and had listed a could of similar properties to mine. They listed my property as 'stunning', which of course I was pleased with, and it must have worked. A couple of viewings followed shortly after, Maggie conducted the viewings and, no lie, there were two offers to buy, one at the asking price, and one above a few days later. I'd been at the viewings, I hadn't intended to be but one group arrived very early, and after discussing the offers with Justin the manager agreed that going with the higher offer seemed maybe not quite so credible and I think it was a good decision. The property sale duly completed 3 months later at just £5,000 under the initial offer. I've never sold another property as easy as this one was sold, if only it was always as easy this! My only complaint, there was an extra charge for premium photographs, but anyway this was waived after they listened to my arguments. 10 out of 10!
Michael · 10 February 2023
★★★★★ 5/5
TrustpilotI recently sold my house with Reeds…
I recently sold my house with Reeds Rains Gosforth and the service from start to end has been excellent. I would highly recommend and use again in future.
Tracey · 15 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to share your positive experience with Reeds Rains Gosforth. We are delighted to hear that you were highly satisfied with our services throughout the process of selling your house.
★★★★★ 5/5
TrustpilotThank you so much to the Burnley branch…
Thank you so much to the Burnley branch of Reed's rains. Absolutely amazing. Helped in anyway possible through all our buying process. Special thanks to Rachel. Not moving again but if we did we would definitely use Reed's rains.
Sam · 29 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.