Reeds Rains reviews in Bedworth

★★★★★ 5/5

Google

I cannot really put in to words how highly I rate my experience with Reeds Rains. From the outset when we first made the enquiry, we dealt primarily with Rhys, who showed complete professionalism from the first viewing, where unlike other previous viewings with other EA's, had researched every aspect of the property and was extremely knowledgeable. His support thereafter throughout the sale was faultless, and is a complete credit to the Company. However, as a company, it's important to note that this level of professionalism was noted throughout, with complete support, rapid and clear communication, and clearly a high level of organisation. Even when Rhys was not available, any other member of staff knew immediately who I was, the property in question, the stage at which we were at etc., and as such there was never a single delay, or point of frustration. There is genuinely not a single fault I can offer, and would recommend to anyone to utilise them for property dealings.

Matt · 17 June 2023

★★★★★ 5/5

Google

Dealt with Rhys Goodwin, for negotiations and eventual purchase of a property, through their Bedworth office. Rhys showed an ability to comprehend and express for both parties their clear views and acted in a most professional manner throughout. Contact was well managed and there was no delay in responding to issues that were raised between the parties involved. Admittedly our chain was limited to just the vendor and ourselves but we are very pleased with every aspect of the process that saw us buy the home we wanted from a vendor who has been a delight to deal with.

Tom · 17 June 2023

★★★★★ 5/5

Google

We had a fantastic experience as first time buyers with Reeds Rains. Rhys was on hand to answer all our questions and keep us informed at each stage of the process and would go out of his way to help. I would definitely recommend the service of reeds rains if you are looking for an agent who is engaging, easy to contact and supportive! Rhys made the whole experience easy, straightforward and stress free and we are very grateful and thankful for his help.

Kavita · 17 June 2023

★★★★★ 5/5

Google

Rhys and Sarah were nothing short of fantastic throughout our entire selling/purchasing process. From beginning to end they were there for us through every twist, turn and hurdle! We had a myriad of problems (nothing to do with Reeds Rains) during our process and they did everything in their power to get us over the line. It felt as though they were genuinely invested in helping us get our old property sold and new property bought. The communication was second to none - clear, concise and honest so we always knew where we were at. Rhys' professionalism is wonderful and Sarah's legal knowledge was invaluable throughout. We were unfortunate in that my first buyer pulled out, but Reeds were quick to get it back on the market, viewings booked in and resold within a week - amazing! Due to this, towards the end of our sale/purchase we were on a critical time limit as our mortgage was due to expire. Reeds Rains did everything they could to help us get it over the line before we lost out on our original mortgage offer inevitably savings us £1000s! I am blown away by the personable experience we received. Thank you so much!!!!!

Natasha · 17 June 2023

★★★★★ 5/5

Google

From the time Phill came to give us a valuation until the sale was completed, Sarah and the team at Reeds Rains were superb. Due to a major land registry problem, the sale of our house took much longer than normal and we had several other technical issues to contend over the 8 month period. The advice and support from Sarah and the team was invaluable during this period for which we can't thank them enough. We would highly recommend Reeds Rains as they offered us that little bit of extra advice on several occasions when we really needed it. Thanks you all.

JAMES · 17 June 2023

★★★★★ 5/5

Google

Sarah was lovely when we were moving into our new house, 10/10 :)

Xoxo · 16 February 2026

★★★★★ 1/5

Trustpilot

Bamber bridge office lettings department

This was once a long and detailed review of my personal experience of renting through this branch over the past few years.The lettings manager from the branch contacted me by phone today (02/02/24) and after spending a little time reflecting on the first half of our conversation, ive decided to remove the contents of my original review, albeit not for the reasons said letting manager suggested during the call.My original rating, unfortunately remains the same.As part this amended review, I will say that I dont think Reeds Rains process of having a member of staff that the review relates to, call you, out of the blue, is the best approach to resolve issues raised on here. In my line of work, which granted, is very very different to this line of work, we ensure such issues are never dealt with by someone directly involved in the matter, and instead by one of our complaints team, who is usually from a different office. Im sure most would agree that this is a sensible approach in any business as it ensures fairness and impartiality and maybe a process Reeds Rains could consider adopting in the future? I don't feel as though I can go into detail about what was discussed today or the way they conducted the first half of the call, but, whilst we did manage to end the call on civil terms, I was left feeling somewhat bothered/upset by the way I was spoken to and also with some of the things that were said to me. So, in keeping with trustpilots' steer on providing constructive feedback, I believe some further training on how to conduct conversations with people and just some general customer service upskilling could be beneficial to that member of staff.I can say that we are now at a point where, hopefully, the ongoing issues we are having will be resolved soon.As I'm sure anyone reading this is aware, this is a review site, and my review rating is a reflection of my personal experience. I'm sure others have had different experiences, and this site is here to provide you with both the good and the bad. However, that being said, personally, I don't recommend this branch, based on the experiences I've personally had, which unfortunately, I no longer feel comfortable detailing on here.Just updating this as has come to light today that Reeds Rains have zero knowledge/recollection of the branch lettings manager, Lauren Sankey, phoning me from 01772336183 at 16:36 on 02/02/2024, where she spent the majority of the 16 minute 39 second phone call berating me, being unbelievably rude to me and also accusing me of slander. Hopefully that helps jog your memory.Now I've spoken directly to my landlord I feel a lot more comfortable in saying that this branch's lettings department is awful, they are genuinely the worst I have ever dealt with in all the years I've rented properties, which is sad, as up until a year or so ago, they were brilliant.

Louise · 11 June 2024

★★★★★ 1/5

Trustpilot

Diabolical service - Stockton/Middlesbrough

We requested an early tenancy termination with 6 months notice (to leave 2 months earlier than contracted due to buying a new build property). We have lived in the property for 7.5 years and never caused an issue. We are now less than 3 weeks away from moving and NOTHING has been done. Delays on responses from the agents for over 4-5 weeks at a time despite being chased, the house is still not up for relet online yet they are expecting us to be liable for all costs until another tenant occupies the property. The service has been nothing but abysmal. My garden is currently a hazard to both mine and my neighbours children due to a falling down fence in the garden which was reported over 4 MONTHS AGO!!! Again chased numerous times but nothing has been done. An ignition hob that hasn’t worked in the whole 7 years we’ve been here, damp in the bathroom for over a year yet the rent still went up last year given all these outstanding issues. Avoid renting from Reeds at all costs.

Taylor · 10 June 2024

★★★★★ 5/5

Google

All the staff at Reeds Rains, and especially Karis who we dealt with mainly, have been amazing during the marketing and sales of my late Mum's house. The have showed kindness and compassion at a difficult time for our family, kept us informed and worked tirelessly to get us the sale we needed. I would definitely use them again if the need arose, and thoroughly recommend them to anyone else selling or letting a property.

Sharon · 20 October 2023

★★★★★ 5/5

Trustpilot

Selling in a week

Great communication from the beginning from viewing the property to putting the property online and selling within a week.

Helen · 5 May 2026

★★★★★ 1/5

Trustpilot

EXTREMELY pathetic property agency

EXTREMELY pathetic property manager. I would have given negative/ zero stars if that was an option. Rented a property through their Manchester office and they haven't managed to fix even a SINGLE issue in two months, even though the issues are really petty. The property managers are extremely complacent and tend to forget they're supposed to deal with clients. When I first moved in, I was told it was a 'fully managed property' but never did I think it meant that it was a 'completely un-managed property'. You will not be given any landlord details to help fix your issues with them directly and Reeds Rains won't do anything for you either. They're just the middle party collecting rents and nothing else. Extremely dissatisfied with this WORST renting experience in my life. AVOID at all costs if you want some level of comfort and peace in your life!!

Salman · 30 May 2024

★★★★★ 5/5

Trustpilot

Excellent Service The staff at Reeds Rains Ormeau Road…

The staff at Reeds Rains Ormeau Road made selling my house an easy process Ryan who was the estate agent whom I was dealing with was my main point of contact and was always very friendly, approachable, pleasant to deal with and knowledgeable as was Grainne the main negotiator who gave me good advice when required who I dealt with over phone and kept me constantly updated throughout the transition of selling the property which was sale agreed within a matter of weeks. I can highly recommend them

Nicola · 23 May 2023

★★★★★ 5/5

Trustpilot

Selling experience

Everything! I have used a few estate agents over the years and I would say, these are by far the best I have dealt with. The staff are very professional, approachable and very quick to reply to queries. David is an asset to the company, nothing is to much trouble, he is a very hard worker and yet still remains pleasant and approachable. I am a bit of a forgetful fruitcake, but they have managed to keep me on track and everything is going great. The girls I have spoken to have all been lovely. If I were to sell my house again ( which I am never going to) I would use Reeds Rains with no hesitations.

Debra · 17 May 2023

★★★★★ 5/5

Trustpilot

Hedgerows road Leyland, early days

still early days ,but at the moment. I will pass comment after full process has been completed.

Gary · 14 May 2026

★★★★★ 5/5

Google

Just sold our Mothers bungalow through Reeds Rain in Bedworth and we must thank them for how they handled the whole process. From start to finish, it was great. A special thanks to Karis and Rhys who always had the answers for our queries. Would definitely use them again in the future! Thanks

Michael · 20 November 2024

★★★★★ 5/5

Trustpilot

Thank you

Purchased a house through Reeds Rains Huddersfield, the staff have been excellent and responded to my queries efficiently. I would like to say a special thank you to Ronnie who went out of his way to make the process smoother and provided regular updates. Thank you all.

Jas · 7 June 2023

★★★★★ 1/5

Trustpilot

Really awful company to deal with

Really awful company to deal with. They lie many times and avoid responsibility for their incompetence, Integrity is missing in bucketloads but greed is a paramount behaviour. Why this company is allowed to operate as a tenancy management company with utter contempt toward the customer is beyond me. Hard faced liars. Not a thread of sincerity. Absolutely stressful to deal with and will never go back.

Joanna · 25 September 2020

★★★★★ 5/5

Google

I can’t praise them enough, 3 days on the market and I had an offer. And the staff at both offices have been fantastic, but especially a massive thanks to Karis and Ryhs who went above and beyond my expectations to follow the sale through to completion. Thank you again to all at Reeds Rains.

Tarn · 10 October 2024

★★★★★ 5/5

Trustpilot

Couldn’t of asked for anyone better…

Couldn’t of asked for anyone better then Abbie and Lorraine at Rotherham office from start to finish I have been in touch with them maybe every day in a week to get a update I completed my transfer over to one of their properties in a week From meeting Abbie on last Saturday at the property to look around I had a gut feeling I found my new home I told her my house was up for sale and didn’t want to pay other months rent and her and Lorraine made sure I didn’t have to by making sure I had my keys today (following Saturday)Would highly recommend this company

Sarah · 15 April 2023

★★★★★ 5/5

Trustpilot

I had a great experience with Reeds…

I had a great experience with Reeds Rains. Simon and Kurtis were very informative and keep me updated through out the process.

Ms · 22 October 2024

★★★★★ 5/5

Google

Rhys was very professional and very polite and helpful whith sale of the property and the team was very helpful as well. Will use again

Darren · 10 October 2025

★★★★★ 5/5

Google

Sarah has been amazing throughout the whole journey. 100% recommend

Roxanne · 16 February 2026

★★★★★ 5/5

Trustpilot

New beginnings!

Let me give you some background first, my girlfriend and I had been living in a mouldy, cramped up tiny box bedroom at my toxic mums place where we were giving way too much for rent for where we was. After countless of knock backs being rejected for places around Cleethorpes, Immingham and Grimsby, but our first time dealing with Reeds Rains we now have our own place to call out own, and all thanks to the team at Grimsby town. A very special thanks to all the staff working there! I myself really appreciate everything they did! I highly recommend!

Issac · 16 April 2024

★★★★★ 5/5

Trustpilot

Freindly helpful service…

Staff very freindly and helpful have kept us up to date with things. Never too much trouble even when i was phoning quite regularly no one made you feel like you were a nuisance , they seem to understand the stress of moving . Would highly recommend reeds rains

Jane · 28 April 2026