Every review we hold for the Bedminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNot only did Haart, Clifton, find me a buyer when other agents failed to, they're a lovely bunch of people too. My experience with James, George and Ben has been great so far.
Unlike other agents, Haart has a strategy to sell your property and really makes it feel like they are doing their best. Very happy with their service so far.
Sam · 1 October 2018
Agent replied
Thank you Sam. Its really good to hear my team really impressed you, as you said when your previous agent didn't. We hope you are really happy in your new property. Best of luck for the future. Kind Regards, Nigel and the team
★★★★★ 5/5
GoogleYou never know till you try! Unexpected speedy offer by just changing agents. To Haart with love. Friendly committed staff who know their area. Under offer and hope for a smooth 'sail' to completion. Thanks to Nigel for his clarity taking us through the process and to Aryan and Justine for their enthusiasm when accompanying prospective buyers.
H and E
Eugene · 1 October 2019
Agent replied
Eugene and Hilary, We really appreciate your very kind words. I know we were an unknown for you being based in Clifton and yourselves in Portishead. We were delighted to take over your instruction from a local agent as I knew we could give you a wider audience and its such a fantastic property in a stunning location. I'm so proud of my team and more importantly excited that both your dreams are now being put into action. Kind Regards, Bristol Team
★★★★★ 5/5
GoogleNicola showed great understanding and was patient with us throughout our encounter with her. She offered us an excellent service by making sure we secured an apartment. I would always recommend her any time any day. Haart Lettings is the best.
Rachel · 9 February 2023
Agent replied
Thank you so much for your review, we are so pleased to hear you have been happy with your service. Regards, haart Bristol Lettings
★★★★★ 5/5
GoogleAtiyah was very polite and enthusiastic. She is an amazing sales person. We loved the house even before we arrived for the viewing.
Emmanuel · 28 April 2024
Agent replied · 26 August 2024
Hi Emmanuel
Thank you for taking the time to leave Atiyah such a lovely 5* review. We're glad you loved the house!
Kind regards
haart Lettings Bristol
★★★★★ 5/5
GoogleThomas was very helpful, friendly and knowledgable when talking on the phone and attending the property viewing.
Hetty · 12 August 2024
Agent replied · 25 October 2024
Hi Hetty, Thank you so much for the wonderful 5-star review, for Thomas! We’re so pleased to hear, that he helped you have a great experience with us. Your satisfaction means everything, and we’re happy to know he met your expectations. Kind regards, haart Estate Agents Bristol
★★★★★ 5/5
GoogleI’m a first time buyer and Ellie Powell has been so helpful and has gotten things moving for me super quickly!
Miamouse · 28 May 2024
Agent replied · 26 August 2024
Thank you for taking the time out of your day to leave Ellie a 5* Google Review. Thank you kindly. Warm regards, Haart Sales Bristol
★★★★★ 1/5
GoogleAvoid them like the plague.
It's been 3 months since we moved out of our property, which was rented through Haart, and we still have no idea when we will be getting our deposit back. In a cost of living crisis depriving people of £1673.05 seems insane but apparently this doesn't matter to Haart.
It initially took a month for our property manager (Melissa) to tell us anything about our deposit, despite multiple emails sent and calls made, all of which were ignored. When we finally heard from her we were told 'the external clerk is having issues with his system' and that we would have to wait longer still. It was then another week before we heard back, at which point Haart attempted to deduct a substantial amount of our deposit. All for things we did not do: cleaning fees despite us leaving the place in a far better state than we found it, fees for the removal of a broken mirror and draw, both of which were broken when we moved in and are pictured already broken in the inventory given to us by Haart at the start of our tenancy. We obviously had to dispute this, which we did the very same day we received the email about the deductions (26/07/23). We were unable to raise an official dispute for over two weeks as they didn't tell us how to, once again we called and emailed repeatedly all to no avail. Since then we have heard absolutely nothing from them, once again despite us emailing and calling multiple times a week. At this point in time we do not know how much longer we will have to wait.
I am not one to usually leave bad reviews but at this point we do not know what else to do. Here's hoping that they might suddenly care now that their incompetences are out for the world to see.
There's plenty more I could say about Haart based on the things they put us through during our tenancy but all we want right now is to have our money, which we desperately need, back and to put this nightmare behind us.
Ruby · 1 October 2023
Agent replied
Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings
★★★★★ 5/5
GoogleI had a great experience in finding a rental home with Haart. Absolutely fantastic service. Thomas was professional at all times, very friendly.
Thank you so much for all of your assistance and answering all of my questions! Highly recommend!
M · 9 February 2023
Agent replied
Thank you very much for your feedback - Bristol Lettings
★★★★★ 5/5
GoogleOne of the best and professional agents I have ever dealt with. All of their employees are professionals, especially Nicola Lewis . She provided us with all the support in searching for the right property for me and my family. She provided us with professional guidance and information, and all the time, she kept in touch with us to provide us with all the developments and help us with requirements quickly. I would recommend to everyone if they want to live a unique and professional experience dealing with this agent and I feel lucky to deal with Nicola Lewis
Rayed · 11 March 2022
★★★★★ 5/5
GoogleAtiyah was very nice and full of smiles…she show me around the property and explain everything I need to know
Adebowale · 28 May 2024
Agent replied · 26 August 2024
Thank you very much for your lovely feedback on Atiyah. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings
★★★★★ 5/5
GoogleThanks Tom, I appreciate you helping us with anything we needed, me and my brothers have been trying this for a long time now and you made the process x100 easier.
Bronzi · 30 September 2023
Agent replied · 28 October 2023
Thank you very much for your feedback. We're very happy that you have received a 5* service from Thomas Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings
★★★★★ 5/5
GoogleAryan was such an enormous help when putting an offer into the flat I am purchasing. As a first time buyer it is obviously hugely overwhelming and stressful at times and he made me feel completely at ease whilst also being hugely informative about the process and the property. Thank you for making the process so easy Aryan!
L · 29 July 2019
Agent replied
Hi Laura, Thank you very much for your review. Me and the team always try to accompany our clients throughout the process of buying their first property and I am very happy and proud to hear we have made you feel at ease. Once again congratulations in securing your purchase and looking forward to the day you can finally move in! Best regards, Aryan
★★★★★ 5/5
GoogleThis company delivers an exceptional service. I was new to the rental market and they have supported and guided me through the process effectively and efficiently. From Nicola who I had the Initial call with and then Ashley who kindly helped me with things I did not understand and finaly with Thomas who is one of the most outstanding people I have ever dealt with, he has patience and understanding which has really helped with the anxiety of finding a new place to live. I could not recommend this company more if I tried!
Demelza · 2 September 2023
Agent replied · 30 September 2023
Hi
What a lovely review. Thank you so much for taking the time to do it and that you are delighted with the service that we provided to you. It's very much appreciated.
With best wishes
Nicola & Thomas - haart Lettings Bristol
★★★★★ 5/5
GoogleShannon Bull was an enormous help during end of tenancy deposit discussion. She was thoughtful, open, and did everything she could to make things to go smoothly without my having to do anything.
Simon · 1 August 2023
Agent replied · 30 September 2023
Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
★★★★★ 5/5
GoogleGreat estate agents, especially for students. The staff are all really friendly and helpful; especially Shannon who has gone out of her way to make sure any issues we had were resolved. Would highly recommend!
Cameron · 2 June 2023
Agent replied · 30 September 2023
Hello, thank you very much for your feedback. We're happy that you have received a 5* service. Please let us know if there is anything further we can assist you with. Kind Regards, Bristol Property Management
★★★★★ 5/5
GoogleI'm at the start of my house hunting journey, but so far I've had exceptional service from Haart. Aryan was very knowledgable and informative at a viewing last weekend, and Justine has been incredibly helpful in getting me advice for 1st time buyers and keeping an eye out for properties that really meet my needs. Many thanks!
Kay · 29 July 2019
Agent replied
Hi Kay, Thank you so much for your lovely review. Advising and accompanying people in they property journey is why we do our job. Reviews like this always keep us going! Regards, Justine and Aryan
★★★★★ 5/5
GoogleI had the opportunity to interact with Louis from Haart and I must say that his commitment, kindness and availability were beyond the call of duty and beyond all expectations. Always ready to respond and resolve any issue as quickly and efficiently as possible. An excellent, pleasant experience with a super-professional agency operator
Filippo · 23 December 2024
Agent replied · 28 December 2024
Dear Filippo
Thank you to much for taking the time to leave Louis such a wonderful 5* Google review.
Welcome to Bristol.
Kind regards
haart Lettings - Bristol
★★★★★ 4/5
GoogleThe experience with the letting agent, Nicola, was so incredibly professional. She is so friendly, bubbly and kind. She met with us at our rental property and was ready to take photos and videos with the help of our 8 year old son who she, very kindly, included in the process. The property was rented within a week - she knew exactly the type of tenant we were looking for. Nicola kept us in the loop at every stage and was fantastic. I could not recommend her more and will use her again in the future.
The administrative team, however, was not so great which was a real shame as it let Haart down.. They were demanding, not overly helpful and sent through the wrong statement saying we would be paying an awful lot more than agreed with no explanation or apology for the mistake.
I would give the admin team a 2 and Nicola a 5 hence the overall rating of 4.
Theo · 30 September 2021
★★★★★ 5/5
GoogleI have recently dealt with Mel who is really friendly and helpful, thanks for all your help and advice with my tenancy I would definitely recommend.
Spencer · 30 November 2023
Agent replied · 30 December 2023
Thank you very much for your lovely feedback. We're happy that you have received a 5* service from Mel Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
★★★★★ 5/5
GoogleJames has been really helpful at showing me and Ellie around prospective homes. Being first time buyers, the entire process has been alien to us, and it's been useful to have somebody not only able answer all of our questions regarding the places we're looking at, but also giving us insights into the entire process.
Aaron · 29 July 2019
Agent replied
Thankyou so much for this great review guys!! And you know I'm only a phone call/email away if you need anything going forward :)
★★★★★ 5/5
GoogleThomas did a great job at explaining the scope of the Haart ‘s reach to the wider market.
The valuation process was clearly explained and professional. He engaged very respectfully with me in determining possible steps forward to meet our family needs.
He is a credit to Haarts and I would unreservedly recommend this estate agency.
Dave · 19 October 2024
Agent replied · 25 October 2024
Dear Dave, Thank you for your fantastic feedback! We're glad to hear that Thomas effectively explained our market reach and the valuation process while engaging respectfully with you. Your recommendation means a lot to us, and we’re proud to have him on our team. We look forward to assisting you further! Best regards, haart Estate Agents
★★★★★ 5/5
GoogleAtiyah was Very professional and polite, happy to answer any of the questions we had. Lovely friendly smile
Billie · 28 April 2024
Agent replied · 26 August 2024
Hi Billie
Thank you for taking the time to leave such a gracious 5% review for Atiyah. We appreciate it very much.
Kind regards
haart Letting Bristol
★★★★★ 5/5
GoogleI was really impressed with Ida Matczak for dedication, response, and commitment. She is very helpful, great communicator, and supportive in relation to property management;
Overall- an excellent service and I would highly recommend to anyone for a letting service as a landlord I am truly impressed by their dedication, commitment and response; it has exceeded my expectation in every way.
Dhungana · 27 July 2024
Agent replied · 30 September 2023
Thank you so much for leaving a wonderful 5-star review for Ida! We're thrilled to hear that you are impressed with her service. Your satisfaction is very important to us. Kind regards, Bristol haart Bristol Property Management
★★★★★ 5/5
GoogleWe have viewed a few properties with Ellie Powell and every time she has been amazing!
She knows about the properties she is showing and you can tell she actually cares.
Out of all the agents we have seen houses with, she is by far the best and we hope to be able to work with her again in the future!
Harlie · 27 July 2024
Agent replied · 26 August 2024
Thank you very much for your lovely feedback on Ellie. We're happy that you have received a 5* service Haart. Please let us know if there is anything further we can assist you with. Kind Regards, Haart Sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.