Every review we hold for the Bedminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have viewed a few properties with Ellie Powell and every time she has been amazing!
She knows about the properties she is showing and you can tell she actually cares.
Out of all the agents we have seen houses with, she is by far the best and we hope to be able to work with her again in the future!
Harlie · 27 July 2024
Agent replied · 26 August 2024
Thank you very much for your lovely feedback on Ellie. We're happy that you have received a 5* service Haart. Please let us know if there is anything further we can assist you with. Kind Regards, Haart Sales
★★★★★ 4/5
GoogleNot used Haart's as a seller hence I can't give 5 stars cos I don't know but what I would say is that Adrian worked very hard to try and get a sale done with us. He got us access to info regarding the property to allay concerns about damp. It wasn't quite the right house for us so we didn't buy but obviously that's not on him. :)
Stuart · 27 February 2024
Agent replied · 23 November 2024
Thank you very much for your feedback. We're happy that you have received a great service from Adrian. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales.
★★★★★ 5/5
GoogleHaart recently organised the letting of my flat.
Bilal of Haart Lettings, Clifton has been fantastic! The communication and help along the way was second to none and I would highly recommend anyone looking to rent their property to give Haart a call!
Simon · 11 March 2022
Agent replied
Hi Simon - thank you so much for your lovely 5* review. We're so happy that you are pleased with the service that you received. You were a pleasure to deal with also.
Kind regards
Nicola Lewis - Senior Branch Manager Lettings
★★★★★ 5/5
GoogleOur agent Nicola Lewis pulled out all the stops to get us our lovely new home, we had a short deadline for the move and Nicola really stepped up and took care of everything in record time. We were kept updated and informed of the requirements of each step which enabled us to avoid any delays
Very happy with the service from Nicola and the team at haart and would highly recommend to anyone !!
Deggs1979 · 11 March 2022
★★★★★ 5/5
GoogleThomas Newson Taylor was very responsive and helpful giving a great service.
Andrew · 27 July 2024
Agent replied · 26 August 2024
Hi Andrew, Thank you so much for leaving a fantastic 5-star review for Thomas! We're thrilled to hear that he provided you with great service. Your satisfaction is our top priority, and we're glad that Thomas met your expectations. Kind regards, haart Estate Agents Bristol
★★★★★ 5/5
GoogleVery friendly, efficient and helpful team, with a special mention to Tyler, who was very accomodating and set me up with a property that was perfect match for me. Cheers!
Rob · 2 July 2023
Agent replied · 30 September 2023
Hi Rob
Thank you so much for taking the time to leave us a 5* review with a special mention for Tyler. It's very much appreciated.
Kind regards
The whole team at haart Lettings Bristol
★★★★★ 5/5
GoogleAs a landlord I have found all team members to be highly efficient and hardworking, Nicola.Lewis,does an excellent job managing the team, Thomas Taylor does an incredible job of finding tentants, and Shannon Bull does an amazing job with managing the property we let out. I would highly recommend Haart Estate agents to anyone looking to rent or rent out their property .
Sarah · 28 May 2024
Agent replied · 26 August 2024
Hi Sarah
As a landlord we are so happy that you are so pleased with the service that Thomas provided for you.
We look forward to helping you further in the future.
Kind regards
haart Lettings Bristol
★★★★★ 4/5
GoogleThe experience with the letting agent, Nicola, was so incredibly professional. She is so friendly, bubbly and kind. She met with us at our rental property and was ready to take photos and videos with the help of our 8 year old son who she, very kindly, included in the process. The property was rented within a week - she knew exactly the type of tenant we were looking for. Nicola kept us in the loop at every stage and was fantastic. I could not recommend her more and will use her again in the future.
The administrative team, however, was not so great which was a real shame as it let Haart down.. They were demanding, not overly helpful and sent through the wrong statement saying we would be paying an awful lot more than agreed with no explanation or apology for the mistake.
I would give the admin team a 2 and Nicola a 5 hence the overall rating of 4.
TJ’s · 11 March 2021
★★★★★ 5/5
GoogleI recently went through a house move during probably one of the most stressful times for people in a century. James from the office in fishponds, a new letting agent, was an absolute hero for me and my partner. I knew as soon as I met him, he was golden. He found us an amazing property and with an amazing landlord and during the whole ordeal, he was in personal contact with me throughout, trying to smoothen out the cracks made in other areas of the business due to this virus. Unfortunately, I have now heard James has been let go due to current affairs. He even stayed in contact and helped, even though he had no obligation to. I cannot thank him enough for his patience, his reassurance and overall, his great approach to the stressful work he was doing. If you manage to read this James, me and Tara thank you from the bottom of our hearts. I wish you the best of luck and hopefully after all of this blows over, fate has something special lined up for you. All the best.
Ollie
Oliver · 11 March 2021
★★★★★ 5/5
GoogleI had a very helpfull experience at haart. Ellie was amazing and very patient and professional.
Ellie answered with confidence every question that we had.
Marjana · 27 October 2023
Agent replied · 30 December 2023
Thank you for taking the time to leave Ellie such a lovely 5* review!
Kind regards
haart Bristol
★★★★★ 5/5
GoogleIt was a real hard time for us to find an accomodation. Thanks to Thomas, he helped us a lot during the documentation process. Best team work.
Riya · 31 August 2023
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review and your kind comments. haart Lettings, Bristol
★★★★★ 5/5
GoogleWe have been renting our place for a year. Nicole is fantastic, she had tenants lined up before the place hit the market. Same again just this week. Other team members have been communicative and efficient.
Paula · 11 November 2022
Agent replied
Hi Paula
Thank you so much for taking the time to write a 5* review. It's lovely to be acknowledged.
As always, if you need anything then please do let us know.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleWe spoke to several estate agents all of which didn't seem very keen to take on our house which was a straightforward no chain sale. Haart were immediately enthusiastic, came round straight away showing the research they had already done, advised us well and we signed up straight away, They had the house on the website within a week and six people to view on the first day. They operated an open house over 2 days and we received 6 offers one of which we accepted. Liam kept us fully informed throughout the sale and during the legal stages. We cannot recommend them highly enough.
Geoff · 30 November 2020
★★★★★ 5/5
GoogleI have worked with Mel for a number of years now and her communication has always been brilliant, nothing is too much trouble and she's always at the other end of the phone to help where needed
Tom · 12 September 2022
Agent replied
Thank you very much for your feedback. We're happy that you have received a 5* service from Mel, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
★★★★★ 5/5
GoogleThomas was very helpful throughout the process, no matter the circumstances. He was still of great help when it came to post-moving as well.
Zeyad · 21 October 2023
Agent replied · 28 October 2023
Thank you so much. It's so nice that the great work Thomas does is appreciated,
★★★★★ 5/5
GoogleI’m a landlord that has recently started using this agent for full management. I’m really happy with their service so far. Nicola has added a personal touch by being very friendly, approachable and reliable. Her dedication and hard work made the process of getting new tenants and dealing with any issues quick and easy. Thomas has also been very helpful and informative. Lovely team and feel confident everything is in great hands.
Ginika · 21 October 2023
Agent replied · 28 October 2023
Thank you so much for leaving such a fabulous 5* review Ginika. It's so lovely that my hard work is appreciated.
★★★★★ 5/5
GoogleThomas has been great at sorting out the letting of our flat. He is efficient, very pleasant and keeps everyone informed all the time. Thank you!
Diana · 31 August 2023
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review and your kind comments regarding Thomas. haart Lettings, Bristol
★★★★★ 5/5
GoogleI am dealing with Thomas Howell of Haarts estate agents, he has been very professional from the start, has kept me fully informed throughout the process, and has always been available when I have had any queries.
I would recommend Haarts.
Yas · 11 March 2022
Agent replied
Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with Tom's service. Please let us know if there is anything further we can assist you with. Kind Regards, Haart
★★★★★ 5/5
GoogleA massive thank you to Teresa and Giovanna for all the time and support given to myself and my wife whilst looking for our new home. Your knowledge and experience within the local market is invaluable and definitely helps make the whole house buying process a lot less complicated. Keep up the great work!!
Richard · 19 January 2018
Agent replied
Hello Richard Whiting, thank you; we appreciate your feedback! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Shirehampton estate agents
★★★★★ 5/5
GoogleMy experience with the team of Daniel, Aryan, Cheryl, Will and Nigel was excellent, good people and great at their job. They sold my property in just over 4 weeks which was a pre-requisite as time was limited with my move. Definitely recommended, very professional, friendly and understanding. Good work!!
Dan · 25 March 2020
Agent replied
Hi Dan, thank you so much for this excellent review! I know the team and I are very happy you have found a new home in Wales and glad we could help you with the moving and selling process. All the best, Cheryl
★★★★★ 5/5
GooglePoppy palmer gave us a great tour of the house which was welcoming and satisfying.
LIGHT · 29 December 2025
Agent replied · 28 January 2026
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience during your house tour. Providing welcoming and satisfying service is our top priority, and it’s great to know that Poppy delivered just that.
★★★★★ 5/5
GoogleExcellent team , very professional, and supportive. I'm really satisfied with Haart Letting. With special thanks to Melissa, Thomas, Nicola & Shannon.
Kiran · 30 November 2023
Agent replied · 30 December 2023
Hi Kiaran
Thank you for acknowledging the team. We're very happy that you're so satisfied with the service that we provide.
Kind regards
haart Lettings & Property Management - Bristol
★★★★★ 5/5
GoogleThomas was very friendly and approachable and put my mind at ease, really looking forward to working with him in the future and hopefully find a property for my family.
Hannah · 3 May 2023
Agent replied · 30 September 2023
Hi Hannah
Thank you so much for leaving Thomas such a lovely 5* review. We really look forward to finding you your perfect family home very soon.
Kind regards
haart Lettings Bristol
★★★★★ 2/5
GoogleExperienced terrible service through Haart. the initial taking of the deposit and access to an online viewing prior to letting a flat was very quick and efficient, but experienced nothing but headaches from then onwards. the online portal system is a nightmare, they repeatedly got email addresses wrong and we received very rude emails when we were unable to fill out details online; when it came to actually collecting the keys I travelled twice from 2 hours away to be able to move in and both times the contract was voided because of errors on their end - no communication about this and it delayed our move in date. We weren't given the correct keys or any details for the landlord and again received rude communication when trying to chase up on this. The people in the branch have always been friendly and approachable but the whole system is very difficult to navigate and is certainly not set up to be tenant friendly.
日本語エズミ · 9 February 2023
Agent replied
Thank you for your feedback. We're sorry to hear about your experience. Would you be able to email us directly on bristol.lettings@haart.co.uk so we can look in to this further for you?
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