haart reviews

★★★★★ 5/5

Google

Thanks to Thomas Taylor for visiting us at our property for valuation, he was extremely informative, talked us through the process and provided us with everything we needed to know. Thank you.

Luke · 29 December 2025

★★★★★ 5/5

Google

I had the pleasure of working with Thomas and I can't say enough positive things about him! From the moment we started our house hunting journey, Thomas went above and beyond to ensure that every aspect of the process was smooth and stress-free. Not only is Thomas incredibly knowledgeable about the local real estate market, but he also took the time to understand my specific needs and preferences. He patiently listened to my concerns and provided valuable insights and guidance throughout the entire process. What sets Thomas apart is his genuine kindness and willingness to help. He was always available to answer any questions I had, and he consistently went the extra mile to ensure that I found the perfect home. His professionalism and dedication to his clients are truly commendable. He even drove me to one of the viewings. In addition to being a fantastic real estate agent, Thomas is also a pleasure to work with on a personal level. His friendly demeanor and positive attitude made the entire experience enjoyable, and I felt like I was in good hands every step of the way. Thank you, Thomas, for all your hard work and dedication!

Saloni · 28 April 2024

★★★★★ 5/5

Google

Lilly is the best representative of Haart she is very helpful throughout the whole process i recommend everyone should contact with her for smooth moving

Syed · 20 February 2026

★★★★★ 2/5

Google

My experience with Haart Estate Agents left much to be desired. As a tenant searching for a room, I was initially optimistic when viewing a property with them. However, the reality was far from satisfactory. Firstly, the initial moving date of the 22nd was repeatedly pushed back due to the landlord's lack of readiness with furniture. This lack of preparedness resulted in an extended delay until the 1st. Secondly, the communication from Haart was minimal at best. I was left in the dark for extended periods, unsure of when I could finally move in. Most concerning was their attempt to get me into signing the contract despite glaring issues with the property. There was no hob to cook on, the fridge was unacceptably dirty, and there was a complete absence of furniture to sleep on. The extra star was really due to them at least trying to find somewhere else in the days notice before move in. In summary, my experience with Haart Estate Agents was characterised by disappointment, lack of communication, and an attempt to overlook significant issues with the property. I caution fellow tenants to be wary when dealing with this agency.

K · 29 March 2024

★★★★★ 5/5

Google

We've dealt with many state agents but nothing came close to the amazing experience we had with Haart. A state agent (called Thomas Newson Taylor) came over to see our home and he was extremely professional, helpful and well prepared to give us great advice. We would definitely recommend this service to anyone who asks. A special thanks to Thomas, as he was very friendly and experienced.

Mary · 1 November 2024

★★★★★ 1/5

Google

Extremely disappointed with the service from Haart Estate Agents. My family booked two separate viewings, and on both occasions the agent failed to show up. The latest appointment was today, and we were left waiting for almost 50 minutes with no one there to meet us. This is simply unacceptable and shows a complete lack of professionalism and respect for people’s time. The agent responsible was Joseph. If appointments cannot be honoured, customers should at least be informed in advance instead of being left waiting. I hope this review helps others know what to expect before choosing this branch.

Rodrigo · 8 August 2026

★★★★★ 5/5

Google

Working with Nicola was an absolutely fantastic experience - a true example of going above and beyond to ensure perfect customer satisfaction with a personal touch! She felt more like a friend (/fairy godmother) throughout the experience, removing any feelings of anxiety in an unusual time for myself and Jason, and we couldn't be happier with the outcome. I cannot thank Nicola enough. What a beautiful human. A huge thank you to Thomas as well who went out of his way to ensure comfort, professionalism, and kindness. Thank you so so much - you're amazing people. Just to update: working with Shannon has been wonderful. She is very caring and kind and always on the ball with requests and emails! Thank you so much for everything.

LW · 29 January 2024

★★★★★ 5/5

Google

Haart, and in particular Nicola Lewis, has been very professional during the entire process of letting my property. Nicola demonstrated great knowledge of the local market and a real desire and passion to provide the best service possible. Both the marketing stage of the property and the letting service have been very efficient, effective and of the highest professional standards. I would highly recommend them.

Thomas · 4 October 2024

★★★★★ 5/5

Google

Working with Ellie Powell at this estate agency was an absolute delight. Ellie's efficiency and professionalism made my home-buying experience seamless. From the initial consultation, Ellie was attentive, detail-oriented, and ensured a smooth process. What impressed me the most was her proactive communication and dedication to client satisfaction. Ellie went above and beyond to address my concerns promptly, making the entire journey stress-free. I highly recommend Ellie Powell and this agency to anyone in search of a reliable and knowledgeable real estate professional. Thank you, Ellie, for your outstanding service and for helping me find my dream home! :)

Yang · 9 December 2023

★★★★★ 5/5

Google

Our experience with Haart Lettings has been truly exceptional! They’re all so kind and thoughtful, a real human to human experience encased in years of experience and professionalism. One of the stand out agents was Tom, who went above and beyond in assisting us to find suitable properties. I cannot recommend him enough, especially with regards to Lettings, he accommodated our situation so mindfully and was a great person to work with! He’s an active undertaker of rental hunting, and the best agent I have come across in my 7 years of renting. Thank you so much Haart!

Mia · 30 November 2023

★★★★★ 5/5

Google

Dealt with Thomas recently and he’s been brilliant, always there for advice and to answer any issues

Tom · 27 February 2026

★★★★★ 5/5

Google

My interaction with Thomas was truly exceptional. His remarkable speed in discovering the perfect home and his impeccable communication left a lasting impression on us. He consistently kept us well-informed at every stage of the process. I wholeheartedly endorse Thomas - if you desire an agent who is not only efficient and attentive but also treats your search with the utmost care, Thomas is the person for you! We extend our heartfelt gratitude to Thomas for guiding us in finding our new home. Thank you once again!

Doga · 31 October 2023

★★★★★ 5/5

Google

Big thanks to Thomas and Nicola for helping us secure a move into a new rental property. We had been in our previous home for 8 years and had struggled to find somewhere that worked for school and work. The lettings process has changed so much in 8 years and seems much more complex than it once was. We very much appreciated the help navigating us through it.

Brian · 27 June 2024

★★★★★ 5/5

Google

My interaction with Thomas was truly exceptional. His remarkable speed in discovering the perfect home and his impeccable communication left a lasting impression on us. He consistently kept us well-informed at every stage of the process. I wholeheartedly endorse Thomas - if you desire an agent who is not only efficient and attentive but also treats your search with the utmost care, Thomas is the person for you! We extend our heartfelt gratitude to Thomas for guiding us in finding our new home. Thank you once again!

Doğa · 21 October 2023

★★★★★ 5/5

Google

Haart is one of the best state agency in uk . I got a great service from them. My negotiator name was Thomas . Thomas is such a wonderful guy who helped us from the beginning for finding a new rental house. He is so nice, co-operative , friendly and helped us in our each step of processing. I am so grateful to him . Thank you so much Thomas for supporting us. Best wishes for Haart State Agency 🥰🥰🥰

Riaz · 21 October 2023

★★★★★ 5/5

Google

I just want to say a huge thank you to Louis Watkins for all his help and support. He’s been incredibly kind, friendly, and professional throughout my time renting. Louis truly went out of his way to help me, always answering my questions, taking my calls, and making sure I was looked after. He even negotiated with the landlord on my behalf, going back and forth to get a better outcome for me. He followed up every step of the way to make sure everything was sorted. The moving process can be stressful and drawn out, but Louis made it so much smoother. I genuinely felt like he cared and wanted the best for me, and that made a big difference. I’m really grateful for the care and effort he put in. Thank you, Louis, you’ve truly been amazing!

Sara · 12 April 2025

★★★★★ 5/5

Google

I had been struggling to secure a decent home in a desirable area and within my budget,the team from Haart especially Thomas were very helpful.He helped me find a home which ticked all the right boxes with the added bonus of teaming me up with a broadband provider on a great deal.I am very satisfied and happy in my new home and Thomas has been great with checking me to make sure I am OK and settled.

Samuel · 30 November 2023

★★★★★ 5/5

Google

Maxim - Thanks for your assistance . We vacated the property and were frustrated with delay in getting our deposite amount. You understood our situation and helped us to get our deposite money back . Thanks for your support. Highly appreciated. Regards, S.Jagadish

Jagadish · 22 July 2026

★★★★★ 5/5

Google

In the search for a new BTL investment I called several agents and made viewing appointments. I must say, honestly, I'm not biased, but as a fellow Bristolian, how lovely Ellie was in all her communication, a local lass with local knowledge is exactly what was required and her friendly, efficient and can do attitude left a lasting impression. She may be young, but has a great future ahead of her!

Andy · 29 March 2024

★★★★★ 5/5

Google

Cannot thank Nicola enough. My daughter and her housemates have just secured their property through Haart. Nicola discovered the night before the move that they had ticked the wrong box for the deposit scheme they wanted. She worked late into the evening and all through the next day contacting and chasing all the relevant parties to ensure they got what they wanted and still moved in as planned. Nicola was always at the end of the phone for reassurance but was very honest and did not make false promises. Nicola goes the extra mile and gets things done. Thank you 😊

Lisa · 31 August 2023

★★★★★ 5/5

Google

My current property manager Maxim Edger, he is very professional, responsive and always willing to help with any questions or concerns. All of my maintenance issues were handled quickly and efficiently. His friendly and approachable attitude always pleased me. I would highly recommend them to anyone looking for reliable and supportive property management.

Tania · 8 April 2026

★★★★★ 5/5

Google

Ellie was just brilliant dealing with selling our house really quick and at the asking price. Due to her skills, she managed to find the right buyer without wasting any time. First view, first offer, first buyer. I could say this is perfect sale. I could not ask for more. The experience was beyond my expectations. Well done Ellie.

Aneta · 5 August 2024

★★★★★ 5/5

Google

I would like to thank Adrian for all his help and support throughout the sale of our home he has been amazing and easy to contact if there had been any issues he sorted it out as soon as he could and has advised us through out the whole process. (Thanks Del Boy lol)😜 …

Karen · 25 September 2024

★★★★★ 5/5

Google

"We have been renting a property managed by Haart for 2.5 years. So far, we have enjoyed the experience and received great help whenever we had any issues with the property. Today, we were visited by IDA to survey the property and take a few pictures for the landlord. Everything went well. Thanks, Haart!"

Yusteja · 25 September 2024