Every review we hold for the Bedlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRMS Blyth are brilliant!
RMS at Blyth were excellent from start to finish with the sale of our flat. It was sold straight away to a cash buyer and all the staff we spoke to were so friendly and helpful. Would definitely not hesitate to use them again and, from our experience, we can definitely recommend to others.
Northernlass55 · 7 May 2022
Agent replied · 17 June 2024
Good morning, thank you for for your review for our Blyth team. We're very glad they were able to secure you a cash buyer and swiftly. Thanks again
★★★★★ 5/5
TrustpilotContinuous updates throughout our…
Continuous updates throughout our purchase. Assisted with any queries in an efficient manner. Smooth process from initial viewing up to the day we collected our keys.Many thanks to Sian and all of the RMS Ponteland team for your excellent service.Mr & Mrs Martin.
Mrs · 15 May 2023
Agent replied · 17 June 2024
Thank you Mr & Mrs Martin for a sterling review of RMS Ponteland, we really appreciate your kind words and for you taking the time to do so.
★★★★★ 4/5
TrustpilotRMS were prompt and reliable…
RMS were prompt and reliable when handling enquiries and managing communication with the seller. Also big thanks to Natalie for helping to arrange last minute electrical safety checks.
William · 26 April 2024
Agent replied · 17 June 2024
Dear William, thank you for taking the time to leave a review for RMS Gosforth, specifically Natalie. We really appreciate it and would like to wish you good luck in your new home.
★★★★★ 5/5
TrustpilotAlison and the team were knowledgeable…
Alison and the team were knowledgeable and professional throughout and always available to discuss any issues that arose.
Tracey · 14 October 2024
Agent replied · 23 October 2024
We really appreciate you taking the time to leave this review for RMS Whitley Bay Tracey, thank you. We're delighted that you felt supported by our team.
★★★★★ 5/5
TrustpilotMe and my partner were first time…
Me and my partner were first time buyers and like most we didn’t have a clue where to start, we took the advice from the mortgage broker Alistair Bowman. He made everything so simple and was always reachable. For people panicking about buying a home I cannot recommend him Enough. We started the application on the 28th October and we are getting keys on the 5th February, that’s how quick and easy he made the process.Thank you again Alister and everyone at RMS.
Christopher · 31 January 2024
Agent replied · 17 June 2024
Dear Christopher, thank you so much for leaving such a lovely review for our Mortgage Advisor Alistair. We'd like to wish you good luck in your new home.
★★★★★ 5/5
TrustpilotExcellent service - Blyth RMS
From my very first enquiry to having the keys handed over on a recent investment purchase the staff at RMS Blyth branch have been excellent. A very friendly & professional service throughout the whole buying process, Dawn, Jack and the team have been great. Looking forward to working with them again soon.
Scott · 21 May 2022
Agent replied · 17 June 2024
Dear Scott, thank you very much for the 5 stars and lovely review for Dawn, Jack and the rest of the team at Blyth. We hope you're very happy in your new home. Thanks again!
★★★★★ 5/5
TrustpilotExcellent service with timely…
Excellent service with timely communication and a shared objective of the fastest sale possible! The current situation isn't the most conducive for a positive user experience but Barbara went above and beyond to ensure a really great service. We have used RMS West Denton to buy, sell and rent out properties and each time the experience has been excellent.
HelenR · 3 March 2021
Agent replied · 17 June 2024
Hi Helen, Thanks very much for leaving us a review and for your positive comment about our staff especially Barbara it is really appreciated, Many Thanks.
★★★★★ 5/5
GoogleWe would like to thank you for your warm and wonderful support over the last 12 months, very much appreciated, difficult process but we were fully supported and guided throughout by Jan Rix , Thank you Kindest Regards Deryk & Gary
Deryk · 15 June 2023
Agent replied · 14 June 2024
Dear Deryk, thank you so much for your lovely five star review for RMS Whitley Bay. It's fantastic to hear that you felt supported throughout and thank you for highlighting Jan for this. We greatly appreciate you taking the time to leave this review.
★★★★★ 5/5
TrustpilotGreat Estate Agents!
I have been through numerous commercial estate agents and have struggled. Never had that problem with Rook Matthews Sayer. They are extremely responsive to emails, phone calls and are very meticulous with every detail to ensure that you know exactly what you are getting. Special thanks to Gordon who saw me through the whole process.
Andy · 2 December 2021
Agent replied · 17 June 2024
Dear Andy, thank you for leaving our commercial team 5 stars and a lovely review. We're so glad you've received great service from the team, specifically Gordon. We hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotFriendly and professional staff
Friendly and professional staff. Swift replies. Great advice. I am very happy with my new premises
Paula · 3 April 2026
Agent replied · 27 May 2026
Thank you Paula, we are so pleased you have found our team to be friendly and professional. We really appreciate you taking the time to leave this review!
★★★★★ 5/5
TrustpilotFantastic
Sold my house through the Blyth office. They were fantastic. Everything went to plan, communication was great. The fact they have an office and you can pop in if you have any questions. Would definitely use them again.
Karla · 1 September 2023
Agent replied · 17 June 2024
Thank you so much Karla for a great review for RMS Blyth, we really appreciate it!
★★★★★ 5/5
TrustpilotOutstanding Gosforth branch
Excellent service from all staff at the Gosforth branch. Also a special mention to Neil Walton at the Gosforth branch who has been extremely helpful, responsive and informative. Grateful for his guidance and support.
Murtada · 5 December 2023
Agent replied · 17 June 2024
Dear Murtada, we really appreciate you taking the time to leave this 5 star review for RMS Gosforth and Neil, our in house Mortgage Advisor. Thank you so much.
★★★★★ 5/5
TrustpilotStaff at Fenham branch are great
Staff at Fenham branch are great - friendly & professional & easy to work with.
Graham · 7 April 2026
Agent replied · 27 May 2026
Thank you so much Graham, we really appreciate you taking the time to leave this wonderful review for our team in RMS Fenham.
★★★★★ 5/5
TrustpilotExcellent Communication
Kept me up to date during the process and helped chasing solicitors for documents and progress.
Mr · 23 March 2026
Agent replied · 27 May 2026
Thanks Tony, we're pleased to know you felt supported by our team throughout the process.
★★★★★ 5/5
TrustpilotFANTASTIC
From the initial telephone call to arranging the viewing it has been a smooth and easy process.
Sheila · 13 March 2026
Agent replied · 21 March 2026
We really appreciate you taking the time to recommend us Sheila. Thank you for leaving us a lovely review.
★★★★★ 5/5
TrustpilotAmazing team
Amazing team, someone would always be there to help! Dylan and Abbie were wonderful and answered all my questions! Well done Rook Matthews Sayer team!!!!
Roxane · 11 May 2024
Agent replied · 17 June 2024
Thank you so much Roaxne for taking the time to leave this fantastic 5 star review for Dylan in RMS Fenham and Abbie in our Lettings team, we really appreciate it!
★★★★★ 5/5
TrustpilotVery supportive team
RMS made the experience of selling my home simple and straightforward, they were always very accommodating and supportive throughout the whole process.
Claire · 19 September 2026
★★★★★ 5/5
TrustpilotA brilliant team at the Whitley Bay office
Suzanne and the team really made and incredibly stressful situation so much better. Suzanne was in constant communication with me throughout and guided me through the process brilliantly. She is an asset to RMS and I cannot thank her enough
Joe · 14 May 2023
Agent replied · 17 June 2024
Dear Joe,Thank you for such a heart warming review of RMS Whitley Bay, specifically Suzanne our Sales Progressor. We really appreciate you taking the time to leave this review and we shall pass your kind words onto Suzanne.
★★★★★ 5/5
TrustpilotFantastic guidance and support…
Fantastic guidance and support throughout. Alistair is patient and thorough. Couldn't fault the service, an extremely positive experience. I will continue to use the company for mortgage advising and other related needs.
Chili · 4 December 2023
Agent replied · 17 June 2024
Thank you so much for taking the time to leave this review for our Mortgage Advisor, Alistair. We really appreciate it!
★★★★★ 5/5
GoogleA fantastic service from Alison and her Whitley Bay team. They went above and beyond in terms of their service. Lisa and Katie who we had most dealings with, kept us updated throughout the whole process. An extremely friendly and professional team that I would recommend to anyone selling / buying a house. Thank you for all your help.
Phil · 11 December 2025
★★★★★ 5/5
TrustpilotExcellent mortgage advisor
After being referred to a mortgage advisor by RMS I was placed into the care of Alistair Bowman and can say it was the most effective decision I made; his service has been only pure quality and would highly recommend to anyone who wants a professional to consult with and produce the best results when securing a mortgage and working through financial matters, excellent service
Wayne · 25 August 2024
Agent replied · 23 October 2024
We're so happy to read of your experience with our Mortgage Advisor Alistair. Thank you so much for highlighting him to us.
★★★★★ 5/5
TrustpilotI loved using RMS they made the process…
I loved using RMS they made the process so simple and had verified buyers lined up. Would not hesitate to use again.
A · 8 September 2026
★★★★★ 5/5
TrustpilotOlder folk go house shopping.
From start to finish nothing was a problem. Despite having one house surveyed and deciding not to purchase it, to finding a second house and completing, it was help all the way.
Mr · 10 October 2025
Agent replied · 23 October 2025
We really appreciate you taking the time to leave us a great review Mr Sheridan. We're so pleased you felt supported by the team throughout the process of searching for your new home.
★★★★★ 5/5
GoogleGreat team at Whitley Bay Branch - Alison kept us informed at all stages - House sold immediately and the whole process was smooth and painless - would not hesitate to recommend Thank you everyone Rachel Hales
Felicity · 15 June 2023
Agent replied · 14 June 2024
Dear Felicity/Rachel, thank you so much for the kind words and recommending RMS Whitley Bay with a five star review, we really appreciate it!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
