Every review we hold for the Beckenham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
Bilge · 4 October 2021
★★★★★ 1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
Richard · 30 July 2022
★★★★★ 1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
Michael · 25 July 2020
★★★★★ 5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.Wai, in Oxford, was brilliant and kept in touch all the way through the process.
The · 4 January 2024
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
John · 13 September 2024
★★★★★ 5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
Mary · 21 August 2020
★★★★★ 5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Tiffany · 10 April 2023
★★★★★ 1/5
GoogleVery slow to reply to enquiries
Rob · 3 October 2024
★★★★★ 1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Celeste · 23 December 2023
★★★★★ 5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
Ameet · 24 October 2023
★★★★★ 5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
Carlotta · 9 March 2022
★★★★★ 1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Andrew · 6 August 2020
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
JE · 22 June 2021
★★★★★ 5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Paul · 18 February 2022
★★★★★ 5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Nicky · 11 February 2022
★★★★★ 1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
L · 22 July 2020
★★★★★ 5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
Matthew · 28 November 2022
★★★★★ 1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Richard · 31 October 2018
★★★★★ 5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
Consumer · 17 August 2023
★★★★★ 1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
Alexander · 21 November 2019
★★★★★ 5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
ACG · 11 April 2022
★★★★★ 1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
Mariia · 8 November 2019
★★★★★ 1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
Mary · 8 November 2019
★★★★★ 4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
Zoe · 3 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.