Andrew Reeves Beckenham reviews

★★★★★ 5/5

Google

I am a landlord with a medium sized portfolio and hence I have experience of dealing with a significant number of agents. I would commend the service offered by Andrew Reeves, Beckenham and particularly Karl Taylor who has great communication skills, always calls back, always does what he says he will do. That is a rare find in this business.

Lettings · 27 August 2018

★★★★★ 1/5

Google

Landlords beware of this Company. Andrew Reeves countrywide. The Beckenham Branch Letting staff Millie Bowley and Feyi are incompetent and dishonest. They set me up. They put a tenant- Mr Daniel MItchell with fake employment references in my property, gave him all existing sets of entrance keys to my property so I don’t have access and then quite literally put up barriers all over the place. They’ve ignored my correspondence, covered for one another. Their appeals process is non existent. All departments in Countrywide are unhelpful as is the regional manager James Arnold. Im owed the rent stipulated in the signed agreement. The only way forward now is to commence eviction proceedings.

Marianna · 26 August 2023

★★★★★ 5/5

Google

The team have been so helpful throughout our moving process. Massive thanks to Leah who has gone above and beyond in helping us throughout the process. The team was so on it with keeping us in the loop at all times and were always being super quick and friendly.

J · 26 August 2021

★★★★★ 2/5

Google

Con artists basically, agreed one price for the flat, come to sign yhe contract and they added £50 more a month. Response was £50 isnt alot of money...need i say more? Then they try make you write a nice review maddness

Serena · 26 August 2022

★★★★★ 5/5

Google

Andrew Reeves (Beckenham) gave the most exceptional service and support, right from the start of our tenancy and especially during a really difficult time towards the end. We'd like to thank Martina, Michael and Karl for their friendly attitude, responsive communication and excellent customer service. Would highly recommend.

Kobey · 26 August 2021

★★★★★ 5/5

Google

Amazing service! Samara and Bianca were really helpful and everything was completed efficiently and swiftly. Thank you both!!

Tanika · 16 April 2024

★★★★★ 5/5

Google

I have received excellent service throughout from the team in Beckenham . Really professional and responsive! Special thanks to Martina who was was very helpful and competent when I had issues in my flat .Highly recommend.PositiveProfessionalism

G · 26 August 2022

★★★★★ 5/5

Google

The service received by Karl Taylor at Andrew Reeves, Beckenham is professional. I have let a room in my house using Andrew Reeves and everything went so smoothly. I would recommend using Andrew Reeves Beckenham and the services of Karl Taylor.PositiveResponsiveness, Quality, Value

Anoop · 26 August 2021

★★★★★ 5/5

Google

Bianca is extremely helpful and attentive, I cannot recommend this branch enough!

Christina · 16 April 2024

★★★★★ 5/5

Google

A very big thank you to Karl and Michael, great customer service and excellent hospitality, very informative and helpful with queries.They have helped us immensely from securing the property till moving into the property.would highly recommend Andrew Reeves, Beckenham.You guys are doing a great job 👍🏻 …

Mona · 25 October 2019

★★★★★ 5/5

Google

As a landlord I highly recommend Karl Taylor, Senior Branch Manager of Andrew Reeves Letting Agents Beckenham. He worked tirelessly and professionally to resolve an issue that I had with my property.PositiveResponsiveness, Professionalism

Phil · 26 August 2022

★★★★★ 5/5

Google

I find the staff at the Beckenham office extremely welcoming and helpful. They have always been willing to give me good advice and have been always straightforward in their dealings with me whether for rental purposes or lately for advice on sales F Hogarth

Neil · 13 December 2025

★★★★★ 5/5

Google

We had a lovely experience of Andrew Reeves Beckenham! From the moment we turned up at the flat for our viewing, we knew we’d be treated well. Karl was super helpful and went the extra mile to help us out. Having seen several other properties in the area and having gone through the process of buying a property, I can hand on my heart say that Karl is the best estate agent I have ever met. He’s friendly, funny, efficient and has made the process as smooth and stress-free as possible. Thanks also to Matthew and Lara who have also been super helpful!

Shannen · 27 August 2018

★★★★★ 5/5

Google

Karl Taylor was one of the most helpful and knowledgeable estate agents that I've had the pleasure of meeting. even though we didn't Chose one of their properties Karl was still extremely positive and helpful and I would highly recommend that anyone looking to rent a new place looks at Andrew Reeves in Beckenham first. it will save you a lot of time and hassle starting here. Definitely the most experienced estate agency we came across while looking for our new flat.

R · 27 August 2017

★★★★★ 5/5

Google

Feyi was so helpful in our move. It all happened very quickly and smoothly. We couldn’t thank her and the Andrew Reeves team enough!

Ciara · 16 April 2023

★★★★★ 5/5

Google

Couldn't think of one fault, Feyi made the process so easy for myself and my partner answering all of our questions she was great

Tyler · 16 April 2023

★★★★★ 5/5

Google

I recently found a flat through Andrew Reeves and felt the service the whole way through was perfectly streamlined. From the first phone call, Kate was very friendly and went out her way to organise a viewing for me considering my very difficult time schedule which went outside Andrew reeves’ working hours. I met Molly on the viewing who was very punctual, kept me well informed of all services and costs and she was quick on communication regarding my offer, I must say my experience finding a flat couldn’t have been made any easier. I signed up with Alice who like Kate and Molly was always smiling and a pleasure to meet. 10/10 for service would definitely recommend.

Footballcrazy344 · 31 August 2015

★★★★★ 4/5

Google

Was dealt with by Molly and she was superb. Quick to act and prompt in her responses she dealt with my rental in the most professional way, I was extremely impressed.Thanks Molly! However I would like to balance this with the fact that the after service I have received from others at Andrew Reeves has been less than satisfactory. I have been waiting now for over a month to have several things fixed in the apartment and many promises but nothing gets done. C'mon Coleen can we get this sorted please

Paul · 28 August 2015

★★★★★ 4/5

Google

Letting Agent : 5 Stars Molly has been one of the best if not very best letting agent I have dealt with. The two things which standout are thinking whats best / what suits the client and ownership of issue (some cases stepping out of her role to get things done). She is lined up for great things in future if she continues her focus on the client. Admin and Paper Work : 3 stars Andrew Reeves are expensive on the admin fees and non flexible on the referencing mechanism. The referencing took ages and they don't seem to understand the ground reality of seeking work references of individuals working in Multi National Companies. They have preset format for reference and are non flexible to any other formats. In spite of multiple rounds of explanations and speaking with the right people in Andrew reeves they seem to still go their way. Referencing needs to be better organised as a whole and if one wants to move in quickly please don't take chances with Andrew Reeves. Property Management : 3 stars After the move issues found at the property are taking ages to get resolved. This has taken a lot of time from myself and the letting agent to follow up and chase to get work done. Even basic issues don't seem to have quick turn around. This is area which needs huge improvement.

Ramakrishna · 28 August 2014

★★★★★ 5/5

Google

Very good dealings with Karl Taylor and the team. Very responsive, with considered and sound advice which is appreciated, particularly when moving house can be so stressful. Would recommend.PositiveProfessionalism

Sedem · 26 August 2022

★★★★★ 5/5

Google

I have never rented before .Abbey and Martina were so understanding and patient at explaining every step of the journey, it was very reassuring to have someone to answer all my questions, thank you for making the experience so smooth.

Jill · 26 August 2020

★★★★★ 5/5

Google

I am currently seeking a property to let in Beckenham and I have to say that out of all the estate agents in the whole town, Andrew Reeves is by far the superior. The professionalism and 5 star customer service showed by Greg Alliston and Rosie Baldwin has been just fantastic. Although there are limited properties available at the moment they are constantly working hard and communicating updates with me. I am very grateful and would recommend them highly.

Lou · 28 August 2014

★★★★★ 5/5

Google

Leah was very helpful from the beginning to the end! She was very responsive and attended to all our needs and questions. Would highly recommend! We love our new home!PositiveResponsiveness, Quality, Professionalism, Value

Hatice · 26 August 2021

★★★★★ 5/5

Google

Leah and the team at Andrew Reeves are very professional, knowledgeable, as well as helpful, competent, and punctual in getting things done. Highly recommend!PositiveResponsiveness, Professionalism

Odelia · 26 August 2022