Trusted Agent profile · Bebington
★★★★★
881 reviews across 2 platforms
Bromborough, Bebington, CH62 7BY
Part of Morris Homes Ltd, see every office.
Morris Homes Ltd's office in Bebington, at Bromborough, is rated 4.2 out of 5 across 881 reviews on two platforms, including 11 Google reviews rated 3.4.
Tell us what you need and we'll put you in touch. Morris Homes Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bebington.
Every review we hold for the Bebington office, from every platform, shown as written. First names only.
5/5
TrustpilotRivington Park
We visited the Rivington Park development. Immediately we were made to feel welcome. Hannah was extremely polite, friendly and patient and showed us a variety of properties. She explained all the options and was great with our little one-we really appreciated this. Thank you so much for your time and all your help.
5/5
TrustpilotHaving recently moved in to our new…
Having recently moved in to our new beautiful home with Shelbourne estates, Hunsbury Grange. We have found the whole team fantastic and made us feel just at home. Special thanks to Scott, the site manager in his effectiveness in dealing with any concerns we have had. Big thank you!
5/5
TrustpilotExcellent on site viewing
The lady site representative at The Meadows site in Macclesfield was very welcoming. She gave us a helpful summary of their properties and features. We were also able to view one of the show houses where she explained the main features and we were able to see the quality of the building and its fittings. She also explained how various options were available to buy a property such as Part Exchange and Smart Move.
5/5
TrustpilotOverall
Overall, we are very happy with our experience with Morris Homes. Jess was fantastic throughout the entire process; she kept us updated with regular messages and photos of the building progress, which was a lovely touch. She was incredibly patient, taking the time to explain everything about the property and following up consistently for our various appointments. Her helpfulness made a huge difference.
5/5
TrustpilotI recently visited the Shelbourne…
I recently visited the Shelbourne estates in Fulbourn (Cambridge) and Ali was incredibly helpful, welcoming and professional. She answered all my questions and provided a clear overview of the buying process. It was lovely meeting her and made the home-hunting experience much more enjoyable!
5/5
TrustpilotSpoke to Chris at Redditch today.
Spoke to Chris at Redditch today.. he definitely has the gift of the gab 🤩made me feel listened too and understood our position completely , also explained the options going forward .. thank you Chris I’ll be back with a sale hopefully 🤞🏻🤗
5/5
TrustpilotWe visited Morris homes at Arden Park…
We visited Morris homes at Arden Park and were greeted by a great guy named Chris,we viewed the fantastic show homes. Chris was informative knowledgeable and answered all questions. Thank you so much Chris and would highly recommend buying from Morris homes. Lynn and Will.
5/5
TrustpilotShelbourne Estates Hunsbury Grange
When we first visited Shelbourne Estates at Hunsbury Grange, Pauline made us feel at ease and at home already. The second time when we had loads of questions about a specific home, we met Lynne and was also lovely, was patient throughout the process, was thorough in explaining things and gave us the motherly vibe which we really appreciated as a young couple whose weighing a lot of options!
5/5
TrustpilotTracy at Arden park has been fantastic…
Tracy at Arden park has been fantastic throughout the buying experience even when I decided to switch plots she made everything simple and easy. After visiting many different developments and countless visits the customer service at Shelbourne Estates has been by far the best of any builder. A big credit to the company I haven’t been easy to deal with and asked so many questions but always takes the time to answer everything.
1/5
TrustpilotUnfinished roads for years
5 years on since we moved into our property and Morris homes hasn't yet finished a single tarmac road within their sites. Some parts of the development were finished by them years ago but they wont start laying roads till their final property is finished. We have asked them repeatedly for a timeframe over years and we still haven't been given any. The homes are decent but what they don't tell you during the sales pitch is that you live in a unfinished locality for years
1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Morris Homes. We purchased our new-build apartment in 2022 and were given a LABC Warranty cover note, but it took almost four years to finally obtain the warranty certificate. The issue became critical when we decided to sell our apartment, as our buyer’s solicitor required the certificate and our sale was put at risk because of the delay. Despite repeated emails and chasing, communication from Morris Homes was extremely poor. We even submitted a formal complaint, which was completely ignored, we received no response whatsoever, not even an automated acknowledgement. We eventually had to escalate the matter, including contacting our MP/councillor, before the situation was finally resolved. Thankfully, we have now received the certificate, but the amount of time, stress and uncertainty caused by this process was completely unacceptable. I hope Morris Homes improves its communication, complaint handling and after-sales support so other homeowners don’t have to go through the same experience.
5/5
TrustpilotAbove and beyond support
We recently bought our new home through Morris Homes, and Ann was absolutely exceptional throughout the entire process. From start to finish, nothing was ever too much trouble, no question was too small, and no request was an inconvenience. Ann made everything feel effortless and kept us reassured every step of the way. Her professionalism, friendliness, and genuine care made such a difference to our home-buying journey. We couldn’t have asked for a better experience and are so grateful for all her support.
5/5
TrustpilotHannah at Rivington Park
It is so clear that Hannah cares deeply about every customer who walks through the door and it is her mission to help you find your dream home. She has been patient, helpful and provided us with so much guidance and reassurance. As first time buyers this has given us so much relief. Hannah’s honesty and thorough explanations has helped us make better decisions and provided us with clarity. Service has been exceptional. We can’t wait to get moving !
5/5
TrustpilotExcellent overall experience (@ Shelbourne Orchards, Cambridge)
We moved in a couple of months ago and have had an excellent experience. Ali in the sales office has been incredibly helpful, friendly, and very patient with us. We weren’t the quickest to make a decision (we never are), but Ali gave us the space to go at our speed. She walked us through the process clearly and confidently, even though at the time she’d only just moved to the site herself. We really couldn’t have asked for a better experience. Once finished the estate should be very nice, and most visitors we’ve had have specifically commented on how spread out things feel. Worth also praising the guys in the site office who have been very helpful and friendly.
5/5
TrustpilotGood homes in a nice neighbourhood
We were looking for a new and bigger house for the kids to grow up in, in a neighbourhood that feels "organic" rather than planned at a drawing board. A few weeks ago, we have moved into our new home in Shelbourne Estates - The Orchards, and found just that. The purchase process was smooth and we felt genuinely supported by the Shelbourne team throughout. The few snags that we have found since moving in were quickly resolved.
5/5
TrustpilotA genuinely brilliant experience with…
A genuinely brilliant experience with Morris Homes We recently bought our new home from Morris Homes and, from start to finish, the experience has been absolutely first class. From the sales team who helped us through the buying process, to the after-sales team and the maintenance guys, everyone has been fantastic. Nothing ever seems too much trouble and they genuinely cannot do enough for you. The quality of the house has also really impressed us. We had very few snags when we moved in, and those we did have were only minor and have been dealt with quickly and professionally. Buying a new home can be stressful, but Morris Homes have made the whole experience incredibly positive. For us, this has been the gold standard of how buying a new-build home should be. Wouldn’t hesitate to recommend them.
5/5
TrustpilotHannah at Rivington Park
Hannah at Rivington Park has been amazing! So helpful, thorough and proactive. I cant thank her enough for helping me to find our absolute dream home! We can't wait to move in!!
5/5
TrustpilotCHRIS IS THE MAN! 👏🏼
Just bought a house and Chris has been brilliant from start to finish. We are first time buyers, so unsure of the process and he’s made it super easy and a really enjoyable process!
5/5
TrustpilotJess
Jess was so welcoming and make our viewing experience memorable. Absolutely incredible and very knowledgeable, attentive and understanding. All round a positive, emotional first time experience⭐️🩷
5/5
TrustpilotI was in today at the Rivington park
I was in today at the Rivington park, Morris homes. Its awesome and well built . Perfect solid homes. So many thanks to Vic for being amazing taking us round , answering all the questions and signposting to mortgage advisors. It was pleasure. I highly recommend it guys
5/5
TrustpilotCouldnt be happier.
We have been in our property on Greenmount Manor for nearly 7 weeks now. The standard of service we received from Clare and Dean the site manager in the run up to us purchasing has not wiltered at all. They have been great at keeping close and ensuring we are happy and dealing with any problems (not that there have really been any) quickly. I cannot recommend Morris enough, the ease of the process, the quality of the build and the top level staff they employ to ensure you are looked after are all fantastic.
5/5
TrustpilotRob at Shelbourne Hunsbury Grange was…
Rob at Shelbourne Hunsbury Grange was exceptional, showed us the plots with real enthusiasm (something other builders lacked) took time to get to know me and my partner. We will be returning shortly for our second viewing which we are excited for😁
5/5
TrustpilotChris is one of the best sales people…
Chris is one of the best sales people around. He go out his way to be explain and be very helpful. Very high recommended 👌
5/5
TrustpilotAnn at Alconbury weald was excellent…
Ann at Alconbury weald was excellent helping us choose tiles carpets etc for our recently reserved new home and kept us smiling and fed with biscuits and tea 5 stars thanks Ann it was a pleasure rather than a chore
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Tell us what you need and we'll put you in touch. Morris Homes Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bebington.
