Every review we hold for the Bearsden office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWas reassured it was a long-term tenancy but sent eviction notice after 3 months because landlord sold it. I was 7 months pregnant. I would expect a property agency to have some decency and inform us it was not the right place for us.
Mari · 31 May 2020
Agent replied · 31 May 2023
Unfortunately we do not have control over landlords' actions. Any information given to you would have been our understanding at the time. If we had known the landlord intended to sell in the near future and you were looking for a long lease we would have obviously told you. It is unfortunate this happened to you, especially given that you were well into your pregnancy at that time, however, we do not know what has happened in the landlord's life that brought about the need to sell the property. We hope you find something that suits you in the near future, if we have anything available that you like please get in touch and we'll do our best to help.
★★★★★ 5/5
FacebookI would like to thank all the team at the property bureau Bearsden. They were an outstanding team and always responded to my requests or queries. Any phone calls made to the office were dealt with by a very friendly and professional staff team who I feel always went the extra mile to support me. My deposit was refunded to me in a very timely manner and the money was in my bank account in the matter of days. I would definitely recommend using the property bureau Bearsden. Well done everyone you do your company proud.
Karen · 10 November 2016
★★★★★ 4/5
GoogleGreat value for the price. Loads of parking.
Richard · 14 April 2024
Agent replied · 24 October 2024
:-)
★★★★★ 5/5
GoogleWe were renting with them for a year and a half and were extremely satisfied with their service from the very begining. The staff is very nice and fast with responses. Every query we had was answered and resolved instantly. Very …
Tomaž · 14 April 2020
Agent replied · 31 May 2023
Thanks Tomaz, hope you are enjoying your new flat.
★★★★★ 5/5
GoogleAny issues are dealt with promptly. The staff are helpful and the electricians are very nice and friendly. No complaints from me.
Helena · 14 April 2023
Agent replied · 31 May 2023
Thanks Helena. Always nice when a tenant takes the time to send a nice review.
★★★★★ 1/5
GoogleReally unprofessional and poor customer service. Wouldn't even view a house with them again. Went to visit a property and immediately got back to them saying we were interested. Very little communication even though we chased up several …
Samantha · 14 April 2020
Agent replied · 31 May 2023
Samantha, I've looked into this and the property you were hoping to rent was extremely popular with at least 5 serious prospective tenants. Unfortunately in this case the landlord decided to go with another party. I have checked our … More
★★★★★ 1/5
GoogleCalled them to ask about a property, told it has GCH, arranged a viewing and went there to find out there is no central heating in the flat whatsoever. Big waste of time (which I had to take off from work).
Marina · 1 June 2018
Agent replied · 31 May 2023
Hi Marina, sorry to hear you were inconvenienced. I have checked our website, I believe it was this flat you viewed http://www.propbureau.co.uk/index.php?action=property-view&id=401 and also Rightmove and Zoopla and it doesn't state anywhere that the property has Gas Central Heating. Please keep in touch and we'll try and find the right property for you.
★★★★★ 5/5
GoogleProbably the best all-round letting agents I have used. Quick to respond, fixed things when needed but otherwise unobtrusive, and fair in their evaluation for deposit return etc.
James · 31 May 2021
Agent replied · 31 May 2023
Thanks James, all the best with the house move.
★★★★★ 5/5
FacebookAs a landlord I have been very happy with PB. Living in another country from my property it has been great peace of mind having them manage everything for me. Any issues were always rectified swiftly and to everyone’s satisfaction. I have no doubt I would use them again for my next investment property. Thank you
Claire · 15 April 2021
★★★★★ 1/5
GoogleOnce you speak to agent and ask about the property they just keep quiet and only reply from them is i dont know.
H · 31 May 2020
Agent replied · 31 May 2023
Could you be a bit more specific Hadi and we'll get you any information you need.
★★★★★ 5/5
GoogleManaged 2 flats and have dealt with every issue, even when we have not been available to discuss options they have sorted in a sensible fashion.
Neil · 2 June 2015
Agent replied · 24 October 2024
:-)
★★★★★ 5/5
FacebookI have been rent my one bed room flat from this company for eight years. Service has been always excellent regarding to repair and maintenance. Office staffs have been really helpful through the years. I would recommend property bureau to anyone. Hope you enjoy their service as well.
Darcy · 15 November 2016
★★★★★ 1/5
FacebookBeen good to deal with apart from the fact there is no tv signal now getting to my flat and ive had no tv over christmas or new year as their office is closed. Not good when there is a toddler on the house. Absolute shambles
Thomas · 28 December 2016
★★★★★ 5/5
GoogleTop notch service and staff.
Stevie · 14 April 2021
Agent replied · 31 May 2023
Thanks Stevie .
★★★★★ 1/5
GoogleOn any question about viewing property agent/lady got same answers "I don't know", "I'm not sure" or "You need to check it on our website". So what for this agency are paying wages for such a person/s?! The agency should defo change staff..
Stefano · 1 June 2017
★★★★★ 1/5
FacebookAvoid at all costs. Dirty run down flat, with zero quality maintenance. They have a habit of giving random labourers keys to your flat as well.
Aidan · 26 July 2018
★★★★★ 1/5
GoogleRating only, no written review.
Sean · 15 March 2025
Agent replied · 29 May 2025
Sean, just a first name and no comments is not much to go on. Please email us to see how we can resolve any issue you have.
★★★★★ 5/5
GoogleGreat
R.B.H · 14 April 2024
Agent replied · 24 October 2024
Thanks :-)
★★★★★ 5/5
GoogleRating only, no written review.
Lynsey · 31 May 2022
Agent replied · 31 May 2023
Thanks Lynsey :-)
★★★★★ 4/5
GoogleRating only, no written review.
Anne · 14 April 2022
Agent replied · 31 May 2023
Thanks Anne !
★★★★★ 5/5
GoogleRating only, no written review.
Draghici · 14 April 2022
Agent replied · 31 May 2023
Thanks Draghici
★★★★★ 5/5
GoogleRating only, no written review.
Ryan · 14 April 2022
Agent replied · 31 May 2023
Thanks Ryan, rest assured we are sorting out the couple of issues with the flat.
★★★★★ 5/5
GoogleRating only, no written review.
Killermont · 14 April 2022
Agent replied · 14 April 2026
Thanks Lynsey :-)
★★★★★ 5/5
GoogleRating only, no written review.
Killermont · 24 August 2021
Agent replied · 23 August 2024
Thanks Lynsey :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.