Property Bureau Bearsden reviews

★★★★★ 5/5

Google

I have been a tenant renting a flat from Property Bureau since July 2020. Our Property Manager over the course of my tenure has been Lisa, and I cannot express the amount of professionalism, approachability and helpfulness she has provided to both myself and my flatmate. We have also had contact with other members of the Property Bureau team, and have been met with the same standard as Lisa has shown. Over my time as a tenant, when we have raised any concern or fault in the flat, this has been met and dealt with quickly and professionally by the team. We have also had major troubles with our gas and electric company over our tenure, and when approached for advice, the Property Bureau team have went above and beyond what would be expected of a letting agent, and for this, I am forever grateful. I would happily recommend Property Bureau to anyone looking to rent property.

Will · 14 April 2024

★★★★★ 5/5

Google

Having had a terrible Experience with a previous letting agents what a pleasure it was dealing with property bureau Bearsden. The staff were always warm friendly and professional. Quick to respond to any request and fair on their check out inventory process. A very professional organisation that I would highly recommend. A big thank you 🤩

Jennifer · 9 April 2025

★★★★★ 5/5

Google

I have been a tenant renting a flat from Property Bureau since July 2020. Our Property Manager over the course of my tenure has been Lisa, and I cannot express the amount of professionalism, approachability and helpfulness she has provided to both myself and my flatmate. We have also had contact with other members of the Property Bureau team, and have been met with the same standard as Lisa has shown. Over my time as a tenant, when we have raised any concern or fault in the flat, this has been met and dealt with quickly and professionally by the team. We have also had major troubles with our gas and electric company over our tenure, and when approached for advice, the Property Bureau team have went above and beyond what would be expected of a letting agent, and for this, I am forever grateful. I would happily recommend Property Bureau to anyone looking to rent property.

Will · 26 October 2023

★★★★★ 5/5

Google

I have been a client for over 15 years for both rental and sales, the team are always professional, Henry especially who is a diligent, hard worker and is a credit to the Property Bureau company

Charles · 14 July 2025

★★★★★ 5/5

Google

I rented with this agency and they have always been excellent. Thank you

Esmira · 14 December 2025

★★★★★ 5/5

Google

Lynsey in the office at Bearsden was an absolute delight and dealt with queries that on occasion were out with her remit, she never failed to deliver and was prompt in her replies.

Tracy · 14 April 2022

★★★★★ 5/5

Google

My experience with this Property Agency is greatly satisfactory. I have been renting with them for 4 years and I have never had any problem whatsoever. They are quick, efficient and effective when it comes to sort out any issue regarding …

Miriam · 14 April 2020

★★★★★ 2/5

Google

With this state agent still , but 🥺👎 I don't think they fight in favour of their tenants with Landlords , Just loads of stress . I could say double face 🥵 Facing loads of stress and issues with landlord , but nothing being settled or sorted by Estate Agent We moved to this property last August , my daughter was 14 , this November she will be 16 . Landlady send us notice for breach of contract . Subletting her property with another tenant . She also asking proof of my daughter's age Property Bureau got nothing to say to her as our Estate agent 🥺👎shame . Before doing the Tenancy agreement we filled all the paper works and procedures 👍🏽 We have been left without acwashing machine since last March . Its in the inventory list . We are both front liners . Land lady says she provided as Courtesy .. 🤣 List be too long .. Sorry just spoke the truth 🙏🏼

Kailash · 14 April 2022

★★★★★ 1/5

Google

Been a tenant for 4 years and I would not recommend. We have always struggled to get any type of repairs done. Not very responsive to emails or on the website help page either. For example we reported mould in our property in June 2023 and we are still awaiting someone to remove the mould.

Stacey · 14 April 2024

★★★★★ 1/5

Google

I am a tenant in a property that is let and managed by Property Bureau. I have not been pleased with the service provided because: 1. My neighbour reported water leaking into their flat below. As this was a fairly small but constant amount of water Property bureau did not fix this for over a year. This caused damage to my neighbours flat. 2. They pressurised me to allow painters and decorators into the house so that the house could be prepared for sale. This was very stressful and resulted in me having to seek legal advice. (I was advised that I do not have to let the painters in.) My house buy had been delayed by a month and they used the fact that I wanted to stay on another month as leverage. It has all been very unpleasant and affected my sleep.

Lucy · 14 April 2021

★★★★★ 5/5

Google

Great letting agents, and fantastic estate agents too. Clear, helpful, practical and friendly, would thoroughly recommend them!! Sale particulars and walk around videos totally outstanding!

Gavin · 14 April 2025

★★★★★ 1/5

Google

I rented my mother's house in Bearsden a few years ago. The Property Bureau are the worst company I have ever dealt with. They did not check the house during the tenancy and when the tenants left the property was left in a disgusting state.

Aileen · 14 April 2024

★★★★★ 5/5

Google

Thank you -Lyndsy, Jackie, Nicky, and Andrew. You have been great to me and an A1 service. V mehta

Vibh · 14 April 2025

★★★★★ 5/5

Google

Simply great service, thanks to the team in Bearsden for your help over the years

ABDULLA · 14 April 2025

★★★★★ 5/5

Google

Really nice people! Always willing and able to help with any problem with my properties. Very fair agents who, in my opinion, represent both the tenants and the landlords views equally. I feel this is important in the age of the "slumlord". They have always raised any issues immediately and always fixed them efficiently and effectively. Definitely recommend them for both the peace of mind of the landlord and the welfare of the tenant.

Craig · 1 June 2019

★★★★★ 5/5

Google

Outstanding service all round Highly recommended 100%

Mike · 14 June 2025

★★★★★ 5/5

Google

House wasn't what we wanted , but Andrew was very knowledgeable and helpful , will use again

James · 31 May 2020

★★★★★ 1/5

Facebook

This company applies to stop tenants receiving their deposit back. Claims money for full redecoration of what was a very tired looking property and garden on entry . And that’s two months after house check said all was well with standard house was being kept in. So basically as a tenant you pay for the landlord to have his house redocorated!!!! Horrible reviews from other tenants STAY AWAY!!!!!

Sylvia · 10 January 2019

★★★★★ 1/5

Google

The worse customer service ever. On the departure inspection date, the female agent was not prepared, nor presentable and very unprofessionally late to the appointment. The language in communication following that, was cold and did not give any regards for coming to an agreement with the cleaning charges. I do not recommend them!

Deedee · 31 May 2020

★★★★★ 5/5

Google

Fantastic service . Kind people who actively try to look after all parties . Never a problem !

Pooja · 14 April 2024

★★★★★ 5/5

Google

I found the staff really helpful and efficient. In my tenancy any problems or help needed was dealt with in a timely manner. I would say that as a tennant this was the best agency I have had bar none.

Torry · 14 April 2022

★★★★★ 5/5

Google

I was a tenant with Property Bureau for four years and I couldn't have asked for a better agent. They were swift to reply, professional and well organised.

Adam · 14 April 2023

★★★★★ 5/5

Facebook

My landlord switched to property bureau about 2years ago. Waiting times for repairs weren’t always great with my landlord previously, since the switch things happened immediately even when my landlord was unresponsive to them, they would ensure I wasn’t left without something being sorted. Would highly recommend

Natalie · 1 July 2019

★★★★★ 1/5

Facebook

Willing to let tenants live in unsafe conditions. Loose electrics, rotten decking that my husband fell through, switches taped to the wall. Happy to support unscrupulous landlord. On entry property was full of junk and carpets stank of urine. Had to pay for new carpets ourselves. Willing to let this property out again without addressing issues. Received a bulling phone call when they were unhappy we were honest with other prospective tenants viewing the property before we moved out. Lack of communication regarding return of deposit. Worst experience during the 10 years we have rented properties.

Yvonne · 24 August 2018