Trusted Agent profile · Bawtry
★★★★★
272 reviews across 1 platform
38 High Street, Bawtry, DN10 6JE
William H Brown's office in Bawtry, at 38 High Street, is rated 4.9 out of 5 across 272 reviews on 1 platform, including 272 Google reviews rated 4.9.
Every review we hold for the Bawtry office, from every platform, shown as written. First names only.
5/5
GoogleWe had such a quick and smooth rental process from viewing the house to collecting our keys, super efficient and highly recommended! Thanks to Darcie and Caz 😊🙏🏻 …
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe estate agent dealt with us from day one from viewings up to the final sale. Any queries were dealt with within an hour. The lady that helped us with everything was even ringing my solicitor on my behalf knowing I was unable to do so due to work commitments. She also printed off documents I needed to sign because I have no access to a printer. She is very professional in her approach and very responsive. I can't thank her enough for everything she has done for us. Thank you so much Suzanne Mungaro you have been an absolute gem.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe purchased a property from this agent with a view to letting it out. The purchase process was a little drawn out due to factors beyond anyone’s control but Olivia was a great help and kept us fully updated. Caz handled the letting side of things and it couldn’t have been smoother. Very professional, informative and helpful from start to finish. We have dealt with a number of letting agents over the years and I have to say this was one of the best I have come across. Thank you to you both.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleUsed William H Brown to sell out property recently, had Sarah out for a valuation out of curiosity and in all honest I thought the valuation she gave was just sales patter, but I was very wrong, the house sold within a week, fell through 10 weeks later and with the help of the team, resold again within a couple of days. The whole sale process was very drawn out due to the solicitors and COVID but Olivia and Suzanne were brilliant at giving regular updates. Overall I would highly recommend William H Brown in Bawtry, not the cheapest but certainly not the most expensive, but you get what you pay for, a first class service. Thank you very much.PositiveResponsiveness, Professionalism
5/5
GoogleSuzanne was always professional, extremely helpful and never too busy to take a call re the purchase of our property. When Suzanne was out of the office the other girls never failed to give her a message and she rang back promptly every time. Thanks to her and her colleagues the purchase went through smoothly even in these difficult Covid times. I like to thank all the staff of the Bawtry office and would highly recommend anyone to use their agency.
5/5
GoogleWe recently sold our house through William H Brown and could not have been happier with the whole process. It started with Sarah carrying out the valuation and she did this with professionalism and courtesy. From then on the process was predominantly overseen by Olivia, who was amazing. Nothing was too much trouble and the communication was excellent. She was polite and professional and it really came across that she was going above and beyond to help us. Although we talked with the other members of the team less frequently, when we did we always received the same great service we had been accustomed to. Many thanks to the whole team at the Bawtry branch, especially Olivia, for making this process as good as it can be I very trying times.
5/5
GoogleI have just moved into a new rental property and every member of the team at this estate agents were nothing but helpful and friendly, no matter who I spoke too. Thank you very much
5/5
GooglePurchased a property through W H Brown of Bawtry. I was kept informed at all stages and Tarley was most helpful. I'd fully recommend the whole team.
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
5/5
GoogleAs first time renters, Darcie and Emily ensured that the experience was as easy and smooth as possible. They were both so helpful and couldn’t thank them enough.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleSuzanne at the William H Brown branch in Bawtry has been incredibly helpful over the past 5 months whilst my partner and I have been through the buying process of a probate property. Right from offer, through to completion, Suzanne would find answers to questions I had, liaise with solicitors and always phoned back when she said she would! Suzanne was always pleasant to deal and always had time to talk! Can’t recommend her highly enough!PositiveResponsiveness, Professionalism
5/5
GoogleCan’t thank the team at William H Brown Bawtry enough with all the help they provided when buying our house. Casey and Megan were so professional and did a brilliant job. They were so friendly, always there when we had any questions and chased up anything that we brought to them. Thankyou again for all your help we really appreciate it.
5/5
GoogleI would highly recommend using Emily and Darcie! Very kind and respectful, and give out an amazing customer service.
"Thank you so much for your kind words! We strive to provide the best customer service possible and we are thrilled to hear you had a positive experience with Emily and Darcie. We truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWhat can I say - Suzanne in the Bawtry office - not even our official estate agent and her diligence and tenacity in sourcing all sorts of information is brilliant. In a chain of 6 with more twists and turns than an episode of Corrie and she carmly and supportively communicates all the specific information we need to know along with her extensive knowledge on the whole process not only her own industy knowledge. would highly recommend WH Brown at Bawtry to anyone - book them now! Thank you Suzanne!PositiveResponsiveness, Professionalism
5/5
GoogleBawtry office of William H Brown and Paula Smith, I can't thank Paula enough, She was the human caring element in this whole saga ! I have been through a turbulent divorce and been minutes away from losing my home in the settlement ! As always situations alter and unexpected things happen! The solicitors involved have been, and are, unfeeling emotionless robots ! Paula battled away in the background having her nose pushed out at times ! It was Paula I approached to help me remortgage and the girl bless her has stuck with it when it could have been deemed not worth bothering with and too difficult to deal with for most because of the agencies involved and at times seemed like they were involved in parts that they weren't required (this has cost me dearly in solicitors fees from the very start) My decision not to give up on getting my home back and to keep Paula involved were the best moves I could have made ! My remortgage has now been approved and hopefully it's all done and dusted and I can crack on with my life again ! I can't thank Paula enough ! I think a nice bunch of flowers is in order....PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service and quick at finding new tenants for our house. Professional and very helpful. Highly recommended.
Thank you for your kind words! It was our pleasure to assist you in finding new tenants for your house. We take pride in providing professional and helpful service. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAfter buying another property to let out - we returned to Caz & the lettings team in Bawtry to help us find a tenent. Within 5 days of the house being advertised on Rightmove they had found us our tenant. I can't speak highly enough about the services we received. Special thanks to Cas & D'Arcie for all your advice & support. A VERY PROFESSIONAL service. We highly recommend them & will be back. Thank you.PositiveValue
5/5
GoogleExcellent service provided by William H Brown, being a first time buyer the daunting task of the purchase and understanding the process was dealt with very clear and concisely by Suzanne Mungaro who was our point of call from start to finish. Suzanne and her team were very proactive and responsive to any issues and always easily contacted when needed, they would phone or email regularly to give updates and also offered numerous benefits such and conveyancing and Morgage deals through the company. Overall a 5 star service.
5/5
GoogleThroughout the process of viewing, sending in applications for, and being accepted for our first home - the standard of service from Olivia has been second to none. Very friendly and helpful during our meeting at the agents, and equally so over email - very prompt too. Olivia was diligent and considerate enough to provide constant email updates with the progress of our applications and facilitate us in any way we needed throughout the whole of the interactions we had with her. Be more like Olivia. Thanks, Connor & Leanne
5/5
GoogleThe team at William H Brown (special shout out for Olivia!) have made, what to us is quite a confusing, daunting process (newbies to this!), so much more easier than expected! Having dealt with them previously when viewing a different property, as soon as I saw our ideal house was using them I knew things were going to run smoothly. Olivia has been so accommodating working around us and being at the other end of a phone call when we didn't understand something! Thank you for everything x
5/5
GoogleFab service from everyone I’ve spoken to here so quick and helpful. Olivia delt with me renting my first home and has honestly made it a dream. She is so lovely, sweet and kind. Olivia went above and beyond for us from the beginning and still is now. She made it such a fast process and forever keeping us in loop and up to date. Really appreciated everything’s she done for making it a easy ride. Would definitely recommend Olivia and the rest of the team at William. H Brown in Bawtry.
5/5
GoogleI have recently been on the look out for a property to rent in the local areas such as Bawtry, having rented before and experiencing nothing but terrible service it was a breath of fresh air to be able to talk to Olivia from the William H Brown branch in Bawtry. Olivia went above and beyond to help me on my search by arranging viewings and notifying me of the most recent properties on the market. Olivia always had time for me via email and phone calls, was always spot on with information she provided and from one chat knew exactly what it was that I was looking for in a property. I would highly recommend anyone to buy/rent through William H Brown and if it's excellent customer service you are looking for then Olivia is the person to talk to!
5/5
GoogleI had visited the Zoopla website to see if I could find accommodation in and around Bawtry. As part of that process I completed the enquiry form on the Site which was then posted to half a dozen Estate Agents covering the area. Within 5 minutes I received a telephone call from Olivia Graham of W H Brown who asked if I might be interested in a property in Bawtry which she described in detail. It seemed that some new carpets were being fitted in the property and the property detail would soon be on the W H Brown and Zoopla websites. I indicated that I was interested and an appointment was made that afternoon to visit and I met Olivia at the agreed time. I do have to say that her personality and her helpful approach sold the whole package to me. Nothing was of any bother and no matter what information I needed over the following 24 hours Olivia went out of her way to help. Everything that was needed was completed with Olivia's help in a short space of time. A painless and easy process which was absolutely fantastic. I'm now looking forward to moving into my new house in the next few weeks and I cannot thank Olivia enough for all that she did
5/5
GoogleMy recent tenancy application was handled by Olivia Graham, who I know was very busy covering Liz`s branch during my application process. A tenancy application process itself can be an extremely frustrating and stressful experience, particularly if there are factors which are out of the norm'. This was a very well handled experience for both myself and my joint tenant. Olivia was very professional, moreover, caring! She understood where disabilities have to be factored in, transmission of correct and detailed explanation to Landlord is important. Olivia was considerate, respectful and caring, going that extra mile to ensure a sound contract between Landlord & tenant. The result is, we now look forward to our move in date. Sincere thanks to her, Liz and the Team at William H Brown.
5/5
GoogleWould like to thank Suzanne and all other members of staff for making our dreams come true. We've found our dream home through WHB @Bawtry at a price which was affordable to us and it was ready for us to move in to. We were very lucky to have been able to buy this property as I know there was a lot of interest in it. Thank you for letting us get in there first and for working with us every step of the way , right from the start up until completion. Great service, will recommend to all my family friends and colleagues.
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William H Brown's Bawtry office has 272 reviews across 1 platform: 272 on Google.
William H Brown Bawtry is rated 4.9 out of 5 across all 272 reviews, and 4.9 out of 5 on Google from 272 reviews.
William H Brown Bawtry, 38 High Street, Bawtry, DN10 6JE.
