Trusted Agent profile Β· Bathgate, West Lothian

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Martin & Co Bathgate reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

172 reviews across 2 platforms

49a Hopetoun St, Bathgate, West Lothian, EH48 4PB

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Martin & Co's office in Bathgate, West Lothian, at 49a Hopetoun St, is rated 4.4 out of 5 across 172 reviews on two platforms, including 170 Google reviews rated 4.4.

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4.4 / 5

170

Reviews on Google

This office

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5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Bathgate

We are proud to have been providing expert advice and support across all areas of the property market, to the communities of Bathgate and the surrounding areas since 2006. Martin & Co Bathgate is an established sales & lettings agency located in the town centre of Bathgate. Our team of dedicated professionals work hard to meet the needs of each and every one of our customers, by offering a truly tailor-made approach to suit all individuals. The office is owned and led by Antoinette Orr, who has been a local property investor herself and worked within the property industry since 2006. Antoinette is a Member of ARLA (Association of Residential Letting Agents), and along with her dedicated team delivers an exceptional level of service to the local selling and rental community. The dedicated team at Martin & Co Bathgate will ensure that all landlords and vendors receive a truly tailor-made service, suiting all their very individual needs. If you're looking for a home to rent or buy in the area or have a property to rent or sell, please do get in touch with a member of our team who would be delighted to help.

Reviews

Every review we hold for the Bathgate office, from every platform, shown as written. First names only.

5/5

Google

Antoinette and her team have rented and managed our properties for many years and we have been delighted with the service. It is reassuring to know, as a landlord that all legislation is up to date. Martin and co are also fair with the tenants and ensure the properties are in good order. We recently decided to sell our properties and this coincided with a lengthy business trip. In order to have the properties ready for sale, Antoinette and her team, organised quotes from contractors, who were very competitive and organised the work in our absence.We could not have been more pleased with the efficient, professional and friendly service we received. Thank you to Antoinette and all the team. Joan Stalker

Aaron Β· 30 March 2022

Agent replied

Joan it has always been a pleasure working with you. Thank you very much for your kind words.

5/5

Google

Had a great experience with James Keet at Martin & Co estate agents. Everything was handled professionally and smoothly from start to finish. Communication was excellent, and any questions I had were answered quickly. Made the whole process stress-free, highly recommend!

Lewis Β· 11 November 2025

5/5

Google

Thank you very much to Calvin, Antoinette, and the team for helping me navigate an incredibly full market and secure a rent agreement. The property is lovely and the guys at Martin & co have been excellent at engaging and keeping the … More

Alan Β· 4 September 2024

Agent replied

Thank you for your review Alan. Our team always do the best they can to help. We wish you all the best in your new home!

5/5

Google

I used Martin & Co for the sale of my property, they were very helpful in guiding me through the whole process, James was super helpful and knowledgeable. I wouldn't hesitate to engage their services in the future.

Nicola Β· 11 November 2025

5/5

Google

I have recently moved with my boyfriend to our first place together and Calvin couldn’t have made it easier! He was available to help whenever needed, kind, friendly and made the whole process completely stress free! We even arrived at the property today to a little box of goodies!!! He was absolutely amazing!!! 😊 Thank you so much to everyone at Martin and Co for everything!

Bored Β· 28 June 2025

Agent replied Β· 30 June 2025

Dear Bored AsAbby, We're absolutely delighted to hear that Calvin made your move seamless and enjoyable! It's our pleasure to provide friendly, supportive service, ensuring each transition feels like a celebration. Welcome to your new home, and thank you for choosing Martin and Co. Wishing you both many happy memories ahead! Best wishes, The Martin and Co Team

5/5

Google

Antoinette and her team in Bathgate offer a fantastic service and have recently sold a property on my behalf. The management of the sale from start to finish was very professional across all aspects; marketing, closing out sale and all administrative activities too. Honest, transparent and clear communication throughout process. I’d highly recommend! Thank you

Roseann Β· 28 October 2023

Agent replied Β· 31 October 2023

Roseann it was a pleasure selling your lovely property and thank you very much for our kind review.

5/5

Google

Martin & Co Bathgate were great to deal with as a tenant. Quick responses, very keen and willing to sort out any issues or queries. Very thorough with updates/ communications, and friendly throughout!

Kirsten Β· 5 December 2024

Agent replied Β· 3 December 2024

Thank you Kirsten. We wish you well. You have been fantastic tenants!

5/5

Google

James has been working with us to help move into our first home! He has been great through every step keeping us updated and great communication. Thank you very much, we appreciate your help.

Holly Β· 11 November 2025

5/5

Google

A big thank you to Calvin and team ,you did a great job ,excellent communication taking you through every step and quick to respond to any issue.

Crispen Β· 3 February 2025

Agent replied Β· 4 February 2025

Dear Connor, We're thrilled to hear about your positive experience! Thank you for taking the time to share your feedback. Our team is delighted to have provided you with the smooth and communicative service you deserve. We greatly appreciate your recommendation. Best wishes, Martin & Co Bathgate

5/5

Google

Absolutely loved it! What I really appreciate is the quick decision from the landlord. The processing time was really quick. Calvin was very efficient and quick and he made sure we understood each and every detail regarding the property. This shows that the agency cares about the property just as much as the landlord. Also liked how the agency picked a selected number of people for viewing , as usual agency’s give out viewing for 30-40 people and just waste the time of the viewer. They initially did the background checks before offering a viewing. This really seemed like a good initiative as there is a lot of demand for properties nowadays. Also liked the welcome pack and goodies we received complementary when we moved in, it was such a sweet gesture. Thank you!

Denzil Β· 17 February 2024

5/5

Google

I had a great experience with Martin &Co Bathgate from start to finish. The team was professional, friendly, and always quick to respond to any questions or issues. They made the whole process clear and stress-free, from viewing the …

Marius Β· 13 January 2026

Agent replied Β· 16 January 2026

Dear Marius, Thank you for your wonderful review! We’re thrilled to hear that your experience with Martin & Co Bathgate was smooth and enjoyable. Our team strives to provide professional and transparent service, and it's rewarding to know … More

5/5

Google

The Staff and Boss at Agency Martin & Co was always helpful on call or either on-site at house. In case there is inspection,it would be informed well in advance and make necessary changes which fits both Tenant and Agency. We always used to keep the house neat and tidy and incase of any comments they inform us in the internal website which both of us have access. My documentation was perfect when i secured the property with all my bank statements and flight tickets when i was travelling from India to Sotland. I am vacating the house as my contract with current company is getting completed, so i need to travel back to India. If i come back i would definitely prefer this Agency. I Strongly recommend people across the world who are coming for jobs in Scotland to contact this agency if they are looking house in Scotland.

Harish Β· 23 August 2024

Agent replied Β· 30 July 2024

Thank you very much for the lovely review. We wish you all the best and hope to see you again if you ever return to Scotland!

5/5

Google

Martin & Co bathgate have recently took over as the letting agency for my flat and honestly so far so good! Really friendly staff and easy to talk too! I would highly recommend there service to anyone! :)

Sarah Β· 31 December 2025

Agent replied Β· 16 January 2026

Dear Sarah, Thank you so much for your wonderful review! We’re thrilled to hear that you’re having a positive experience with our team at Martin & Co Bathgate. Our staff strives to provide friendly and accessible service, and your recommendation means a lot to us. If you ever need anything, please don’t hesitate to reach out!

5/5

Google

What a wonderful agent very nice and trustworthy thank you so much guys we are greatly happy about the apartment we are coming next to buy our house thank you guys

Taoreed Β· 13 February 2026

Agent replied Β· 13 April 2026

Thanks for your trust and kind words! Thrilled you're happy with your apartment. We look forward to helping you buy your house next!

5/5

Google

Martin & Co Bathgate have helpful and very nice staffs, shout out to Suzanne and Calvin for helping me with my apartment, they have really been helpful. You guys are really amazing. Thank you so much

Emediong Β· 1 May 2024

Agent replied Β· 9 May 2024

Thank you very much for your kind review. It is very much appreciated!

5/5

Google

Really positive experience renting with Martin and Co. Calvin has been extremely helpful with renting our new property and has kept us updated constantly on progress throughout with his friendly and positive demeanour! The whole experience has been straight forward and pleasant!

Bethany Β· 29 September 2023

Agent replied Β· 3 October 2023

Thank you for your review Bethany. We hope you are happy in your new home!

5/5

Google

Very professional and friendly service. Quick response with queries. Antoinette is efficient and knowledgeable about letting process and relays it easy to understand. Got a perfect tenant for me. I then sold the property with them and the process was very smooth to getting a buyer and moving them in. I would recommend using Martin & Co Bathgate for both letting and selling.

Moira Β· 30 March 2021

Agent replied

Thank you Moira, it was a pleasure.

5/5

Google

I never usually leave reviews but having rented a property through Martin & Co for nearly three years I have to say throughout that period they have been extremely professional and helpful. Thanks to all their staff for their help and consideration especially during a difficult time personally

Kenny Β· 12 May 2025

Agent replied Β· 14 May 2025

Dear Kenny, Thank you so much for taking the time to leave us this wonderful review. We're overjoyed to hear about your positive experience with Martin & Co. It has been our pleasure to support you, especially during challenging times. If you need any further assistance, we're always here for you. Warm regards, The Martin & Co Team

5/5

Google

We have used few agencies to look after our property as we live abroad and they have taken advantage of us. Then we got in touch with Martin & Co. Antoinette and her team are just a god sent to us. They made it very easy for us, the communication is clear even inspect our house to check how tenants are looking after our house . They take their job very serious and you just feel they are on your side and you trust them. Thank you Antoinette 😊

Winnie Β· 4 July 2022

5/5

Google

Zoe is delightful! Always pleasant, and full of energy. Fantastic attention to detail and very cheerful. Leaves me with a smile every time she inspects the house. A good ambassador for Martin & Co.

Tanya Β· 3 October 2023

Agent replied Β· 3 October 2023

What a lovely Review Tanya. Thank you very much!

5/5

Google

this is what you call a good agent. this agent above in bathgate. visited office and very helpful.

Abaleso Β· 13 February 2026

Agent replied Β· 13 April 2026

Thank you for sharing your positive experience with our Bathgate office. We appreciate your kind words about our helpful service.

1/5

Google

Never done one of these reviews before but our experience was so shocking over the last 16 months. Spent over a year in one of Martin & co property. During this time we had requested some replacements for the kitchen as a plumber suggested our washing machine would break - it did and was brand new due to nothing being done. The house when we moved in was disgusting, we spent 3 days cleaning the kitchen, a full day cleaning 2 bathrooms, the painting of walls were streaky and horrible, even an onspector agreed the place shouldn't have been rented. Constantly had people appearing at the house without any notice to do "works". Two times I was breast-feeding sitting under a window and 2 men showed up in the back garden staring to do work. Yet this continued to happen after complaints. Due to being high risk with covid we told the owner Antionette to call when someone would be round. We had no calls at all and someone showed up and got grumpy and moody when my husband said we needed notice. When I called back she was nothing but rude until I said I would need to be out the house. I then heard her say on the phone "shes high risk so she has a reason" as if thats necessary on top of our contract of needing notice. Laurie was just as bad. So rude on the phone, would fob off all my inquiries. For a company set in Bathgate they really are up themselves. When we left the property again the owner sent a rude attitude email. Absolutely unprofessional company from start to finish.

Zoe Β· 30 March 2022

1/5

Google

This agency is a joke. First, they ask you to complete a pointless survey. Then, Calvin, one of their agents, claims he can't email because it's 'not available.' Later, a flat suddenly becomes available for rent, and only after a day does he … More

Newcastle Β· 2 June 2025

Agent replied Β· 22 June 2025

We're genuinely sorry to hear your experience hasn't met expectations. We invite you to contact our office so we can directly resolve any outstanding concerns you may have.

5/5

Google

I can not fault the service received from Antoinette and her team. The service was professional, the communication was clear, straightforward & quick. I can thoroughly recommend their service, response and property management. They provide an excellent service and are always available to sort any issues out. They seem like a real friendly company, which is a rarity these days! From buying to letting to property management 5 stars and very proud landlord to have Martin and co managing my portfolio. I can definitely recommend Martin & co Bathgate πŸ‘πŸ»

Kaz Β· 10 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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