Martin & Co Bathgate reviews

★★★★★ 5/5

Google

I can’t recommend Martin & Co Bathgate highly enough! As a first-time landlord, I was nervous about the whole process renting out my home in Livingston, but the team made everything incredibly smooth and stress-free from start to finish. Antoinette was an absolute pleasure to deal with, she came out to the property, carried out a thorough inspection, and gave me incredibly helpful and credible advice. Her attention to detail and professionalism gave me real peace of mind. Susan did a fantastic job managing all the viewings and managed to find me the perfect tenants in just one week! Her efficiency and communication were excellent throughout. A special thank you to Calvin, who has been consistently in touch and helped me manage everything conveniently from abroad. His support and responsiveness have been invaluable. The entire team operated seamlessly, within one week, my property was off the market and tenanted, all handled with professionalism, care, and genuine customer focus. Whether you’re looking to rent out a property or find a place to rent, Martin & Co Bathgate is the team you want. They ensure all properties are up to the highest standard and clearly take pride in what they do. Great people, great service, great company!

Tony · 31 July 2025

★★★★★ 5/5

Google

I recently had Martin and Co sell my flat, and I couldn’t be more pleased with the experience. From the initial meeting with Kendall, I felt confident that the sale of my home was in the right hands. She was not only highly professional but also extremely friendly, which immediately put my mind at ease throughout the entire process. What really impressed me was how fast my flat was listed after our first meeting. The team acted swiftly to get everything in place, and I was also very grateful for how quickly they sold my property! I highly recommend Kendall, Calvin, and the entire team at Martin and Co to anyone looking to buy or sell. The entire process was pretty much stress-free thanks to them!

Samantha · 4 April 2025

★★★★★ 5/5

Google

Zoe has been incredibly professional since our first interactions and has been key to keeping us feeling reassured and relaxed about our impending move. She has answered all our questions clearly and been willing to work with us to ensure we have the best moving experience.

Markquilson · 13 February 2026

★★★★★ 5/5

Google

Zoe and Celvin were extremely helpful in assisting us with finding a flat in Livingston and managing our move from Edinburgh to Livingston. They were also very kind and pleasant throughout the entire process.

Nan · 13 March 2026

★★★★★ 1/5

Google

If you want to kiss goodbye your deposit rent from this company they will do anything to keep half of your deposit. I rented a flat for 16 months during the 16 months they carried 4 inspection visits and everytime very happy how well and clean the place kept then when I decided to move out 2 days after I handed they keys the carried an inspection without my knowledge. When I asked for my deposit back they deducted £480, £255 for missing some cleaning as they stated on the report, £121 for stairs carpet cleaning when I told them I'm no responsible for stairs carpet they changed it to the 3 carpet inside need cleaned, £104 for window handle even though I didn't even know about. You have my phone number my email and my current home address you could contact if you wish to resolve this don't just pretend on here to show that you even care

Karim · 13 March 2026

★★★★★ 5/5

Google

We’re very happy with the service we received. Kendall was very helpful and professional all the way long. The communication was great, we have never been left out or omitted from any conversation regarding the purchase of a house. The house is perfect for us, we couldn’t ask for me. I’d definitely recommend Martin & Co Bathgate Lettings & Estate Agents.

Anna · 11 April 2025

★★★★★ 5/5

Google

Martin and Co stand out as the leading Estate Agent in Bathgate. In my search for a property I dealt with most of them. They are efficient and wonderful to deal with. They chat freely and opening not with just their own gain in mind. Unfortunately at the time they did not have what I was looking for and had to buy elsewhere, but if I could have chosen. 100% recommend. Thanks you Kendall and Calvin, keep up the fantastic work.

Louise · 24 June 2024

★★★★★ 5/5

Google

Helped manage my dad's portfolio in Livingston and Airdrie for many years and sold the properties quickly too . Very helpful team and always happy to go above and beyond. Special shout out to Antoinette, Calvin and Susan for their help. Couldn't recommend enough 5 *****

James · 15 September 2025

★★★★★ 5/5

Google

Amazing team and amazing experience’ Could not recommend the team more, they were so helpful since we were first time tenants and answered all our questions, made us aware of every small detail and we felt so prepared and welcomed into our new home. Special mention to Calvin, Kendall and Suzanne for all their help, they really went the extra mile. Thanks guys😊❤️

Rebekah · 4 January 2025

★★★★★ 5/5

Google

Antionette and her team are fabulous! From first valuation right through the sale process and even after they were in touch regularly and so helpful. I didn't think I'd have so much fun selling my house but you can't help having a laugh and a gossip with Calvin on the phone while you're trying to plan viewings and moving dates. They really kept me calm throughout the whole process and were a joy to work with. I'd absolutely recommend and would use again (not that I'm planning to!) Thanks Antoinette and team!!

Nic · 6 March 2024

★★★★★ 5/5

Google

One of the best letting agents I’ve had the pleasure working with. From viewing my new home to having the keys in my hands. Kendall was so professional showing me around the place and she gave some local knowledge about the area she also made us feel so welcomed. Calvin, now what can I say about Calvin, he is such a pleasure! From all the emails and phone calls, checking in, keeping me updated and then the laugh we had in the office while I was picking up my keys, honestly made this move great. Thank you guys so much! And also they give you a wee welcome home box which is extra sweet of them and a really nice surprise gift.

Ameliarose · 1 February 2024

★★★★★ 5/5

Google

Great company, Zoe was amazing and sorted any of our questions quickly and was a great help in the process! Thankyou

Zoe · 13 February 2026

★★★★★ 5/5

Google

Great service from James kept in touch with me sent me over home report for the property, which we did offer on and was accepted. Returned calls too which is a big plus.

Claire · 29 October 2025

★★★★★ 5/5

Google

I want to thank Susan at Martin & Co in Bathgate for the assistance she has provided me regarding letting. I have been to countless letting companies around Edinburgh and it felt like I was being forced out the door with simple words of only website applications. I would recommend Martin & Co in Bathgate for any rental inquiries.

Derrick · 5 November 2024

★★★★★ 5/5

Google

Had a great experience with James. Very friendly and really knows his stuff. James was very informative without being pushy. Very informative. Thanks James.

Adam · 30 October 2025

★★★★★ 5/5

Google

Thank you so much Calvin and all the Martin and co. team I've been very happy with the level of service so far from you. Many letting agencies wouldn't even respond to my rental enquiries. Thanks to Calvin who guide and help us , my husband and I were able to find a lovely rental very close to my work.

Reet · 24 July 2024

★★★★★ 5/5

Google

Sadly today was our last day with Antoinette at Martin & Co. We had eleven properties that were let via Antoinette. Over the years her service and advice were exceptional and very much appreciated. It’s our last day as it was time for us to move on from the property market as we are starting new ventures but if anyone asks who we would recommend in letting property be it landlord and tenant, we would wholeheartedly suggest speaking to Antoinette and her merry men. I wish her and staff all the very best in the future. Allan and Gina from Ginas Properties.

Allan · 6 December 2022

★★★★★ 5/5

Google

Sadly today was our last day with Antoinette at Martin & Co. We had eleven properties that were let via Antoinette. Over the years her service and advice were exceptional and very much appreciated. It’s our last day as it was time for us to move on from the property market as we are starting new ventures but if anyone asks who we would recommend in letting property be it landlord and tenant, we would wholeheartedly suggest speaking to Antoinette and her merry men. I wish her and staff all the very best in the future. Allan and Gina from Ginas Properties.

Allan · 30 November 2022

★★★★★ 5/5

Google

A big thank you to Martin & Co who managed the sale of my Mother and Step-Fathers home. A special mention to Kendall who went above and beyond keeping us updated throughout the sale.

John · 20 May 2025

★★★★★ 5/5

Google

Thank you very much to Calvin, Antoinette, and the team for helping me navigate an incredibly full market and secure a rent agreement. The property is lovely and the guys at Martin & co have been excellent at engaging and keeping the tedious process going while other letting agents have not. Thanks again.

Alan · 8 August 2024

★★★★★ 5/5

Google

Martin and Co Bathgate have managed my rental property for many years. Antoinette and team have always provided first class management and support. I would highly recommend anyone looking for a company to manage their property rentals.

Lee · 27 March 2025

★★★★★ 5/5

Google

Many thanks to Kendall and Calvin for sorting my new tenancy! They were both super professional and helpful with all aspects of my moving process and Calvin took a lot of time and care to take me through all the important moving docs. A breath of fresh air to deal with in the letting agent industry!

Kate · 11 June 2024

★★★★★ 2/5

Google

Unfortunately, our experience with this agency has been quite frustrating. We had two viewings scheduled, both of which were cancelled just a few hours before the appointment. The first was cancelled because the property had been "reserved" before we even had a chance to view it, which felt quite unfair. The second was due to the current tenants not seeing an email, something that may be outside the agency's full control, but still reflects a lack of coordination. We had made it clear that we're in a time-sensitive situation, needing to find a new home by the end of next month as our landlord is selling our current property. Unfortunately, that urgency didn’t seem to be taken into account. I took time off work to attend both viewings, so having them cancelled at short notice was more than just inconvenient, it caused unnecessary disruption and stress. This was our first experience with the agency, and unfortunately, it hasn’t left a positive impression. We hope this isn’t reflective of how they usually operate, and that steps are taken to improve reliability and communication moving forward. EDIT: Following my original review, I received an email response from the agency that I’ve attached as a screenshot so others can see how the situation was handled. Rather than offering an apology or any real support, the response felt defensive and dismissive. It focused on justifying the cancellations and concluded by telling us they had archived our application and would no longer assist us. I fully understand that some issues, like a tenant not allowing access, may be outside of the agency’s control. However, both cancellations happened just hours before the scheduled viewings, and I had taken time off work for both. We had also made it clear we are in urgent need of a new property due to our landlord selling, but that urgency didn’t seem to be taken seriously. It would have been far more professional and appreciated if the agency had simply acknowledged our frustration, apologised, and offered to help us going forward, instead of arguing back and cutting ties. I stand by my review and hope they take this feedback as an opportunity to improve how they deal with prospective tenants in future.

Dale · 20 May 2025

★★★★★ 5/5

Google

Antoinette and her team have rented and managed our properties for many years and we have been delighted with the service. It is reassuring to know, as a landlord that all legislation is up to date. Martin and co are also fair with the tenants and ensure the properties are in good order. We recently decided to sell our properties and this coincided with a lengthy business trip. In order to have the properties ready for sale, Antoinette and her team, organised quotes from contractors, who were very competitive and organised the work in our absence.We could not have been more pleased with the efficient, professional and friendly service we received. Thank you to Antoinette and all the team. Joan StalkerPositiveResponsiveness, Quality, Professionalism, Value

Aaron · 2 June 2022