1/5
GoogleAbsolutely shocking, no help whatsoever
Trusted Agent profile · Bathgate
Castlebrae Sales & Letting Ltd Bathgate reviews
★★★★★
140 reviews across 3 platforms
7 Hopetoun Lane, Bathgate, EH48 1PP
Castlebrae Sales & Letting Ltd's office in Bathgate, at 7 Hopetoun Lane, is rated 3.8 out of 5 across 140 reviews on three platforms, including 131 Google reviews rated 3.8.
Reviews
Every review we hold for the Bathgate office, from every platform, shown as written. First names only.
Google1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thank you, Louise, for the 5-star review! We're really glad to hear you had a positive experience 😊 Your support means a lot to us! 🙌 …
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Hi Martyn, We appreciate your 5 star review, thank you very much! … More
1/5
GoogleRating only, no written review.
Agent replied · 17 April 2025
Hi Harry, We're sorry to hear you've been disappointed with our support. If you would like to discuss your concerns we would be happy to listen and explain the decisions taken. You can reach us on 01506 676 300 or via email on info@castlebrae.com Many thanks, CastleBrae Sales & Lettings
5/5
GoogleRating only, no written review.
Agent replied · 24 December 2024
Hi Colin, Thank you for taking the time to rate us 5 stars! It's greatly appreciated. … More
5/5
GoogleFantastic service
Agent replied · 25 August 2024
Hi John, Thank you for your wonderful review and feedback. Kind regards, CastleBrae Sales & Lettings
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Hi Pios, Thank you for your fantastic 5 star review! Kind regards, CastleBrae Sales & Lettings
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2023
Thank you very much for your 5 star review! Kind regards, CastleBrae Sales & Lettings
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you Alan for your lovely 5 star review. Kind regards, CastleBrae
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Hi Andrew, Thank you for providing us with a 5 star review. Our team will be delighted! Kind regards, CastleBrae
1/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Dear Patrick, Thank you for your review. We're disappointed that on this occasion we didn't exceed your expectations. If you would like to get in touch on 01506 676300 we would be grateful for the opportunity to try and resolve your concerns. Kind regards, Castlebrae Sales & Lettings
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Hi Fiona, Thank you for your lovely 5 star review! Kind regards, Castlebrae Sales & Lettings
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
It is disappointing to hear that you are unhappy with our service. The team at Castlebrae alway respect tenants privacy and would never enter the property using the management key without your permission. We have received no reports from you or have any knowledge of a team member accessing your home without permission. We would welcome the opportunity to discuss your comments further and reassure you that your privacy is repected by our agency.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
