Trusted Agent profile · Bath and North East Somerset

Knight Frank Bath New Homes reviews in Bath and North East Somerset

★★★★★ Excellent

1,712 reviews across 2 platforms

4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset, BA1 2JQ

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Knight Frank's office in Bath and North East Somerset, at 4 Wood Street, is rated 4.9 out of 5 across 1,712 reviews on two platforms, including 138 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.

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4.9 / 5

138

Reviews on Google

This office

Trustpilot logo

1,574

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Google

We have recently worked with Knight Frank on a property transaction. The service and support provided by Sam and all the team at Knight Frank has been absolutely first rate. Sam is a consummate professional whose counsel, thoughtfulness and help navigating occasionally choppy waters was very much appreciated.

David · 19 May 2025

Agent replied · 9 June 2025

Thank you so much for your kind words. It was a real pleasure working with you, and I’m delighted we were able to help guide things through smoothly, even when the waters got a little choppy. I’m very grateful for your trust throughout the process, and I’ll be sure to pass your generous feedback on to the rest of the team as well. Wishing you all the very best. SD

5/5

Trustpilot

Jamie Vass was an absolute pleasure to…

Jamie Vass was an absolute pleasure to work with whilst renting out my property. Having a few different estate agents value my rental property, Jamie was the only one who made me feel confident within his approach and his track record certainly backs that up! Jamie made the experience smooth & stress free. I would have no hesitation in recommending himself and Knightfrank to friends and family - Thank you Jamie!

Joe · 19 June 2024

Agent replied · 25 October 2024

Many thanks Joe, I appreciate your kind words. Naturally we were ecstatic to be your first choice, I also thank you for your trust in me to help find your tenant and you had a good experience. I wish you all the best, speak soon. Jamie.

4/5

Trustpilot

A big shout-out to Naeto Soludo

A big shout-out to Naeto Soludo for being a great property manager, very communicative, friendly and generally extremely helpful. I would have given 5 stars if the everyone we had dealt with at the firm were as helpful as Naeto has been. Despite him being new to the branch, he has been the most professional of the 4 or 5 persons we've dealt with so far.Unfortunately, we did have to deal with a real-life NPC in the process of renting our property, unable to answer a yes or no question in an email chain and replying with the literal phase: 'Send [us] the monies', when referring to a £21,000 bank transfer... And just generally being rude. So, I almost pulled out of renting with Knight Frank altogether because I thought they were initially a scam company.The others at the branch can learn a lot from Nateo and I hope his performance is recognised.

Jonathan · 19 December 2023

Agent replied · 25 October 2024

I truly appreciate your kind words and feedback. It’s been a pleasure assisting you so far, I look forward to working together with you to ensure a good living experience. In regards to your experience with the office, a member of the team will be reaching out to you soon. Thank you. Naeto

5/5

Trustpilot

A huge heart felt thanks to Stine…

A huge heart felt thanks to Stine Klaus.I have been in the property industry for over 45 years, and have to put Stine at the KF Notting Hill branch at the top of the tree, she has always being charming and happy to help no matter what was needed, and often went beyond the call of duty to help us with our letting.Well done to Stine, I hope I am lucky enough that we can work together very soon, we will be recommending you to everyone we know and anyone who will listen!

Mr · 18 December 2023

Agent replied · 25 October 2024

Dear Mr Cramer,I am very flattered reading this wonderful review - Thank you very much!It has been a pleasure to work with you and I will look forward to any future business.All the best,Stine

5/5

Trustpilot

Hamzah Musaddaq Property Manager

I rent my flat via Knight Frank who also perform the property management. I've had negative experiences with Knight Frank in the past, but our new property manager Hamzah has been excellent at addressing our issues in a timely manner and ensuring we were kept in the loop. He would also follow up to make sure that the most critical repairs were being handled as quickly as possible. He is very empathetic to the tenant's situation making working with him very pleasant. He identifies pain points and tries his best to address them.

Marta · 15 December 2023

Agent replied · 25 October 2024

Thank you so much for your very kind words, Marta, it is my pleasure to help. Thank you for being so helpful and quick with your responses. I really appreciate your time and efforts and wish you a very relaxing Christmas holiday.Hamzah

5/5

Trustpilot

Jocelyn's Excellent Service!

Jocelyn is a personnel with great ability and responsibility who can help you resolve any issue as a resident. I have made a mistake and payed property management fees twice, and she had help me resolve this issue in a short period of time, sending lots of emails to fix this issue. Not only so she have been able to help breakdown my queries. Undoubtedly, she has been a great help to me, I have to say she is an excellent manager! Wholeheartedly, thanks again for your help!

Yanying · 9 December 2023

Agent replied · 25 October 2024

Thank you for your kind review. It has been a pleasure assisting you. Jocelyn

5/5

Trustpilot

Choosing Knight Frank to let property

We made a wise choice in selecting Knight Frank in Wimbledon Village to help us rent out our home. Working with Laura and Harriet was an excellent experience. Every step of the process, from marketing the property to finding the ideal tenants, agreeing to the terms of the contract, and managing payments, was smooth and issue-free.Based on our positive experience, we highly recommend Knight Frank real estate agency

Ervin · 1 August 2024

Agent replied · 25 October 2024

You are more than welcome Ervin! We have enjoyed working with you both too over the last few months and we are as delighted as you for the result. So pleased you have enjoyed the process as well.

5/5

Google

I had wonderful service from Sam Daniels at Knight Frank, Bath. I felt secure and looked after so well from the outset and Sam was thoroughly professional and responded very quickly to all my worries and concerns. A five star, professional and very personal experience. I would recommend Sam with no hesitation

Nancy · 21 March 2025

Agent replied · 9 May 2025

Thank you so much for your kind words, I really appreciate it! It was a pleasure working with you, and I’m delighted to hear that you felt well looked after throughout the process. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you all the best, and thank you again for entrusting me. Best wishes, Sam

5/5

Trustpilot

Exceptional client service and a successful sale

The Knight Frank South Ken team (particularly Jordanna and Nicole) did a fantastic job securing the sale of our LGF flat recently. They kept us appraised of how the marketing process was progressing, and we really felt like they went the extra mile to get prospective buyers through the door. They then expertly managed a number of hurdles between exchange and completion. We wouldn’t hesitate to recommend them.

Claire · 24 July 2024

Agent replied · 25 October 2024

Dear Claire,Thank you so much for your kind words, it was a pleasure to work with you both. We wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team

5/5

Trustpilot

The Sale of our house through the Clifton Office

We finally exchanged contracts over the sale of our house today after a lengthy period which was far from straightforward. Rachael Hancock has been an absolute star throughout, keeping us well informed in a very efficient and professional way. Thank you so much Rachael, your efforts are greatly appreciated. Rachel Bews has organised viewings to fit in with us, following up as necessary and thank you very much Rachel. David and Jane Farrar.

David · 24 April 2024

Agent replied · 25 October 2024

We are so pleased that we finally managed to get the exchange. Thank you for your kind instruction and patience you were an absolute pleasure to assist.

5/5

Trustpilot

Helen at Knight Frank has made our…

Helen at Knight Frank has made our experience of buying a new home as easy as possible. She is friendly and professional in equal measure and does what she says she will which is definitely not always the case!!

JUDITH · 10 September 2026

Agent replied · 22 September 2026

Thank you very much for your very kind review, it was lovely working with you both towards the purchase of your new home. I am sure you will be very happy there. If there is anything I can do in the meantime, before completion, please do let me know. Best wishes Helen and the Knight Frank Stow-on-the-Wold team

5/5

Trustpilot

Professional and reliable service

I communicated to him in advance the requirements for the room I was seeking and requested that he notify me when suitable options became available. He handled my request professionally and provided accurate assistance. As a result, I was able to secure an apartment that meets my requirements. I appreciate the quality of service provided.

Yuichi · 20 May 2026

Agent replied · 23 May 2026

Thank you Yuichi for your kind words. It was an absolute pleasure working with you and I wish you all the best in your new home. Thank you again. Jack

5/5

Trustpilot

Very capable hands with KF-managed flats

I've just moved out of my Knight Frank-managed flat after 4 years and I'm going to miss their level of service!Jason has done a fantastic job looking after things for us, considering the nightmare of a landlord we had. Halfway through our tenancy our landlord became incredibly (well, completely) absent and somehow Knight Frank / Jason made it possible to live through that. Emergency and other important issues were able to be addressed nonetheless.I know these folks (Jason, Sabriye) look after many, many properties so a big thank-you for helping us over the years, always in a very professional and sympathetic manner.

Jake · 18 November 2023

Agent replied · 25 October 2024

Good Morning Jake Thank you for your kind words.Glad we could be of service here during your tenancy, all the best with everything in future!SincerelyJason and Sabriye

5/5

Google

We recently sold our house in Bath through Knight Frank. From valuation and marketing through to completion, Sam Daniels and his team were fantastic. Sam really understood our house and tailored the marketing accordingly, including via social media. He went above and beyond to secure us multiple asking price offers in quite a wobbly market. Sam was available and on the case right up until completion. We will definitely use KF (and Sam in particular) in the future.

Charlotte · 30 December 2023

Agent replied · 25 October 2024

Thank you so much for your kind review, Charlotte. It was a pleasure working with you both, and I am delighted with the results for both the sale and your new home. Always happy to help. Thank you, and I wish you all the best, Sam.

5/5

Trustpilot

Katie and Kavita have made my whole…

Katie and Kavita have made my whole experience as a new overseas landlord seamless. Helping me navigate all the tasks required along the way in a timely manner. Always just one message / call away and happy to help!

MsL · 4 September 2026

Agent replied · 22 September 2026

Thank you for your kind words and it has been a pleasure to help you navigate your new tenancy. Kind regards, Kavita, Katie and the Knight Frank Ascot Lettings team

5/5

Google

We have been looking for a property for over a year and when we approached Knight Frank we got a professional service from our first telephone call to the office. Sam Daniels listened to our requirements, knew so much about the property we were interested in and gave us the time to look around with no sale pitch or forced agenda !!! for negotiating the price, the legal part of the sale and to arranging moving in Knight Frank were with us every step of the way - Thank you Sam for finding us our new home - great asset to the Bath Office as well as the rest of the team. Highly recommend.

The · 26 October 2023

Agent replied · 25 October 2024

Thank you for your kind review; I am so pleased for you all; it was an absolute pleasure working with you, and thank you for always being so kind. I wish you all the happiness if your new home and will always be happy to help you in the future. Keep well, and best wishes, Sam

5/5

Trustpilot

Renewal Agreement - Brigette

I recently had to renew an agreement with a tenant. Brigette from renewals helped me through this process; everything was easy and well thought out. Brigette helped coordinate with the lettings teams, was transparent, quick, and clear with her communications, and completed the renewal without a problem. Thank you Brigette for your help with this and for making this process easy.

Jon · 16 October 2024

Agent replied · 22 December 2024

Thank you for your kind review Jon. It was an absolute pleasure assisting you with the lease renewal. Kind regardsBrigette

5/5

Trustpilot

Adam and Maisie were great to work…

Adam and Maisie were great to work with. As a lawyer, it was great to have proactive agents who were prepared to get involved to discuss various points with the lawyers on the other side as well - between us all we worked very well as a team, and given everyone has the same end goal, their involvement really helped push matters forward - I look forward to working with them again soon!

Charles · 13 March 2024

Agent replied · 25 October 2024

It has been good working with you on this transaction and thank you for making the process so smooth. We will certainly look to do more with you in the future, many thanks. Adam and Maisie.

5/5

Trustpilot

Amazing company

Knight Frank is an amazing company. From start to finish everyone was very responsive, helpful and agile. I’ve worked with both David de Almeida and Dom Pepper, and I am so grateful for both of their works..

Ece · 9 September 2026

Agent replied · 22 September 2026

Dear Ece, Thank you so much for your kind words and recommendation. It was a pleasure assisting you, and I'm delighted to hear that you had such a positive experience with Knight Frank We truly appreciate your trust in us and wish you all the best in your next adventure. Should you ever need any assistance in the future, please don't hesitate to get in touch. Kind regards, Dom and the Knight Frank team

5/5

Trustpilot

Excellent Service…

I reached out to Knight Frank by email to help with information on a family home in Bath and Charlie Taylor went to a lot of trouble to assist with my enquiries. Really impressed with his kindness and the service. I do know my English family have used the company in the past and whilst we live ‘down under’ I would still be happy to recommend Charlie and his team!

Juliette · 7 May 2024

Agent replied · 25 October 2024

Dear JulietteThank you for your kind review, I was so pleased we were able to help out. Best wishesCharlie

5/5

Google

Sam was a dream to work with on our dream purchase. Having been looking for a few years and becoming disheartened, our perfect property came onto the market late last year and Sam and the team were fantastic. We felt he understood our needs, represented our interests and fought for us, but at the same time he was direct, realistic and professional throughout - including closing the deal and post purchase follow up. Would not hesitate to recommend 💪

James · 26 October 2023

Agent replied · 25 October 2024

Thank you for much for your kind review James; it was lovely to work with you both, and I am so happy to hear that this is your dream home. You know where to find me if you need any help in the future. Thank you once again. All the best, Sam

5/5

Trustpilot

Property manager Yenssi Mckenzie Graham…

Property manager Yenssi Mckenzie Graham is really good at her job, no matter what problem I had, it was all solved immediately thanks to her. I was completely impressed with her professionalism. Always very caring, kind and helpful. I always felt safer being able to communicate with someone like her. I had an amazing experience with this company because of her. I wish her all the best.🙏🏼

Elif · 28 June 2024

Agent replied · 25 October 2024

Hi Elif,Thank-you so much for your kind words, it has been a pleasure being your property manager throughout your tenancy!I wish you and your family all the best with your new property however if you ever need any advice, please do not hesitate to reach out to me. Kindest Regards,Yenssi McKenzie-Graham

4/5

Trustpilot

Long term Knight Frank experience

I've engaged Knight Frank for a long time to rent out my flat. Mostly positive experiences, they are good at finding paying tenants. KF contractors are a little pricey but it's the same across many agencies. Latterly, Ewelina Calka in Baker Street office in Marylebone has been very good to work with, and patient in handling various tenants and repairs.

Sandra · 17 October 2024

Agent replied · 25 October 2024

Hi Sandra,Thank you so much for your lovely feedback. I am glad you enjoyed working with me and it was a pleasure to have you as a client. Ewelina

5/5

Trustpilot

Truly Professional

My house sale was challenging but Clive Moon and Clare Griffiths worked very hard to ensure everything was resolved. Sales Progressor - Clare Griffiths is a very nice lady. She was also professional and always super efficient. Clare kept a tenacious grip of the whole process from start to finish. Clare thank you so much, you are a credit to your organisation.

Annie · 16 September 2024

Agent replied · 25 October 2024

Thank you so much for your kind words and it was our absolute pleasure, you were a joy to deal with. We were all delighted we got there in the end and thank you for your patience and constant help throughout the process. All the best for the future.

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Questions about Knight Frank Bath New Homes

Has Knight Frank won any awards?

Yes. In The Trusted Agent 2026 awards: Knight Frank, Bath and North East Somerset won Trusted Agent; Knight Frank, Tower Hamlets won Trusted Agent.

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