Trusted Agent profile

Knight Frank Bath New Homes reviews

★★★★★ Excellent

1,676 reviews across 2 platforms

4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset BA1 2JQ

Knight Frank's Bath and North East Somerset office at 4 Wood Street is rated 4.9 out of 5 across 1,676 reviews on two platforms, including 138 Google reviews rated 4.9. The 1,538 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

138

Reviews on Google

This office

Trustpilot logo

1,538

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Knight Frank. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.

5/5

Google

We have nothing but praise, for the exceptional service we have had from start to finish of our purchase with Sam and the team at Knight Frank Bath. Sam went above and beyond at every stage of the process, communication was quick and clear and the transaction has been seamless - we are over the moon!! Thank you ☺️

Rachel · 21 July 2025

Agent replied · 8 October 2025

Thank you so much for your wonderful words Rachel. It was an absolute pleasure working with you from start to finish, and I’m so glad you’re over the moon with your new home. I would be too! Wishing you all the happiness there, and thank you again. All the best, Sam and the Knight Frank team.

5/5

Trustpilot

Recent purchased Property

We recently purchased a property through Knight Frank Amersham, and I couldn't be more pleased with the experience. William and Rachel were incredibly helpful and guided us through every step of the process with professionalism and care. Their expertise made the buying process much less stressful than anticipated. They were always available to answer questions and provided valuable advice, ensuring everything ran smoothly. I highly recommend Knight Frank Amersham, and I'm grateful to William and Rachel for making the journey to buying our new home such a positive experience!

Jo · 23 October 2024

Agent replied · 25 October 2024

Dear Jo, Thank you very much for your kind words about the service you’ve received from us, it was a pleasure working with you and we wish you many years of happiness in your new home. Best wishes, William and Knight Frank Bucks & Herts team

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Lexi Solt, who made our flat-hunting experience very pleasant. She was super responsive from the get-go, quickly answering all my questions and ensuring I felt supported throughout the exchange. What stood out the most was how consultative she was when she showed us around the property, she took the time to truly understand what I was looking for and what we needed in a new home.During the viewing, Lexi actively showed me around the flat, answering all my questions with enthusiasm and insight. She genuinely helped me figure out if the flat made sense for our needs, rather than just trying to rush through the process. Her positive attitude and energy made the experience enjoyable and easy.Also, her tech-savvy approach made her stand out. She sent me a pin on WhatsApp to ensure I knew exactly where to go, which made coordination super quick and easy. I highly recommend Lexi to anyone in search of a new flat!

Sonia · 23 October 2024

Agent replied · 25 October 2024

Hi Sonia,Thank you so much for your really kind feedback. It was lovely to meet you, and I am so pleased that you had a good experience! If I can ever be of further help, then please do reach out and I’d be absolutely delighted to assist.Thank you again and best wishes,Lexi

5/5

Trustpilot

Thank you Lucy and Team

We had a great experience working with Lana, Lucy, and Kyrsten. They accommodated all of our special requests, payment timelines and prepared the handover of the property as we needed. The entire move-in process was handled smoothly and professionally, from organizing multiple viewings to making sure every detail was taken care of. They were responsive, helpful, and made what could have been a stressful process feel easy and well-managed. Highly recommend their service!

A.M · 18 May 2026

Agent replied · 23 May 2026

Thank you so much for your kind words. It has been a pleasure helping you find a new rental. Best wishes, Lucy, Lana and Kyrtsen

5/5

Trustpilot

This is the best experience I’ve ever…

This is the best experience I’ve ever had with an agent, it was seamless, expert, generous and kind. Without Lara I would never have found this house or had the confidence to buy it, she’s a total gem. Helen and Rosie made it possible for me to view the house multiple times, take a builder and an architect with me, and give me the full picture about the house and the village. The process was extremely efficient, clear and well managed, no question was too stupid and no asked too difficult. I really cannot recommend Knight Frank highly enough, Lara Rosie and Helen are brilliant at what they do and incredibly kind, generous, thoughtful, knowledgeable and helpful. Helen managed the process brilliantly, she gave me confidence and assurance, and was just generally incredibly kind and supportive, I wouldn’t want to buy a house through anybody else!

Ms · 19 October 2024

Agent replied · 25 October 2024

Thank you so much for your kind review. It was lovely working with you on the purchase of your beautiful cottage. I hope you will be very happy there, and I look forward to seeing the transformation. Please do let me know if I can help again in any way. Best wishes Helen

5/5

Trustpilot

We found our forever home via Knight…

We found our forever home via Knight Frank, and the whole process from start to finish was made as painless as possible due to the diligence, expertise, and professionalism of William, Jordana, Rachael, and Sophie in the team at Amersham.The whole experience couldn’t have been more different to that with an agent that was dealing with a previous property we were purchasing, which thankfully in hindsight fell through for all the right reasons, as it is not a patch on the beautiful home and area where we now reside.Thank you Amersham team for making that happen!

Alistair · 18 October 2024

Agent replied · 25 October 2024

Dear Alistair, Thank you very much for your kind words about the service you’ve received from us, it was a pleasure working with you and we wish you many years of happiness in your new home. Best wishes, William and Knight Frank Bucks & Herts team

5/5

Trustpilot

I had a very positive experience renting through Knight Frank

I had a very positive experience renting through Knight Frank. @Jordan and @Molly were professional, responsive and helpful throughout the letting process, making everything clear and straightforward. I really appreciate their support and would be happy to recommend them.

Erica · 14 September 2026

5/5

Trustpilot

Outstanding Service and a Seamless Moving Experience with Knight Frank and Lee Murad

I couldn't be more impressed with the support I received from Lee Murad at Knight Frank. From the moment I moved into my beautiful new apartment, Lee has been incredibly responsive, collaborative, and supportive. His dedication to ensuring a smooth transition has made all the difference. Lee is exceptionally organized and, most importantly, reliable. He takes care of every detail, project managing any outstanding issues, and always keeping me informed with professional and timely communication. Thanks to his efforts, my move was seamless, and I felt completely at ease throughout the process.I would highly recommend Knight Frank and Lee to anyone looking for a stress-free rental experience. If you want a team that truly cares about your needs and makes the entire process effortless, look no further

Ivan · 11 October 2024

Agent replied · 25 October 2024

Thank you ever so much Ivan for your kind words. It has been a pleasure assisting you over the years. Lee

5/5

Trustpilot

Very trusted agent

I’ve been renting a flat through Knight Frank for the past two years, and my experience has been excellent. Toru is incredibly responsive, whether it’s handling repairs, lost keys, or any legal documentation. Every time I’ve had an issue, they’ve addressed it promptly and efficiently. Maintenance is always scheduled well in advance, and they ensure everything is taken care of without me having to worry. The service is consistently professional and reliable. I highly recommend Knight Frank for anyone looking for a smooth and stress-free renting experience! Thank you, Toru.

KK · 11 October 2024

Agent replied · 25 October 2024

Thank you so much for your very kind review I appreciate it.I am always happy to help, it has been great working with you.Kind regardsToru Yoshioka

5/5

Trustpilot

Sophie was brilliant!

Sophie Alexander was brilliant! Friendly, warm, efficient and always willing to help - I'd recommend her to anyone looking for a great space in Chelsea!

Chris · 8 May 2026

Agent replied · 23 May 2026

Dear Chris Thank you so much for your lovely review. It was a pleasure to help and I’m so pleased I could find your family something in such a gorgeous location. Best wishes Sophie

5/5

Trustpilot

We would like to sincerely thank Jason…

We would like to sincerely thank Jason Ugg and Jordan Cook for being by our side throughout such a difficult and stressful rental process.

Arzu · 15 May 2026

Agent replied · 23 May 2026

Hi Arzu, Thank you very much for your kind review, both myself and Jason are glad we were able to be of service. We wish you and your family all the best in your new home. Kind regards, Jason and Jordan

5/5

Trustpilot

Knight Frank is a professional property manager

I have been using Knight Frank as my managing agent for more than 10 years. I am an overseas investor and Knight Frank has offered me great help in many aspects from finding tenants to taking care of maintenance issues, etc. With their professional service, I can comfotably invest in UK property without much trouble

Simon · 9 September 2026

Agent replied · 22 September 2026

Hi Simon, Thank you so much for sharing your wonderful feedback! We're truly delighted to hear about your positive experience and how we've been able to support your investment in the UK for over ten years. Your kind words mean a lot to us. Many thanks, Knight Frank Kings Cross Team

5/5

Trustpilot

Flat maintenance issues

We had some major issues throughout September and October concerning fixtures of a flat managed by Knight Frank. The property maintenance manager, Shantel Sikanartey, promptly stepped in, took control of the correspondence, liaised with the Body Corporate, organised the extensive repairs and required purchases, correspondence with the tenants and kept us appraised of the process. We are very appreciative of Shantel's very hard work and support over an extended period of time and could not think of a better person to have managed this difficult experience for us. We are very grateful for Shantel's experience and dedicated support. Shantel was fantastic.

Peter · 21 October 2025

5/5

Google

We recently purchased a house where Sam Daniels from Knight Frank's Bath team acted as the seller's agent, with Giselle Holman assisting to progress the sale. Both Sam and Giselle were fantastic throughout the entire process. They kept us informed with regular updates and worked diligently to ensure all relevant parties, including solicitors, stayed on track. Their proactive approach, combined with the expertise of the team, really helped take the stress out of what can often be a very stressful experience. We are incredibly grateful for their support and would highly recommend Sam, Giselle, and the Knight Frank Bath team.

Ed · 25 September 2024

Agent replied · 25 October 2024

Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that your experience with our team was so positive. It’s always our goal to make the process as smooth and stress-free as possible, and we're thrilled that you felt supported throughout. Thank you and we wish you all the best in your new home! Thanks Sam and Giselle

5/5

Google

Purchasing a property through Sam Daniels at Knight Frank was a top-class experience. After scouring the Bath property market for a few weeks, we had a good idea of what type of property we were looking for. We registered interest at the Knight Frank office and after a short conversation with Sam, we had a great first impression and were confident that he understood our requirements. It was a pre-launch “sneak peek” post on Instagram a few days later that caught our attention (I’d recommend giving Sam a follow!). We sent a DM, Sam responded quickly, and within a day or so, we were first in to see the property. Sam was very helpful at our first viewing, consultative, transparent and professional. He answered all questions and had great knowledge of the property and the sellers’ circumstances, Sam had clearly taken the time to build a strong rapport with the sellers when taking on the property. Through our second viewing, submitting offers, exchange of contracts and completion, Sam was attentive, engaged and nudged all parties along at the right times. Sam consistently followed up on his word and we felt in capable hands throughout. The arrival of a food hamper on completion was a kind and unexpected touch, as was the celebratory lunch at The Ivy when we exchanged contracts. Sam clearly cares deeply about his job, and it really shows. We’d wholeheartedly recommend anyone talk to Sam if planning to enter the Bath property market. Thanks again for everything, Sam!

Ben · 25 September 2024

Agent replied · 25 October 2024

Thank you so much for the kind words, Ben! I'm really glad you love the house as much as we did. It was a pleasure helping you find your perfect home, and I’m happy the process went smoothly. Thank you for being great clients. Wishing you many happy memories there! And yes, be sure to follow me on Instagram @sam.daniels.realestate for more updates! All the best, SD

5/5

Google

We worked with Sam Daniels on the sale of our property in Bath. I have to say it was the best experience we've had selling a property. Sam was deeply knowledgable, direct and transparent and executed the sale quickly and effectively. He and his team worked silently and efficiently in the background requiring no chasing from us (it was in fact usually the other way around). I would not hesitate to work with Sam and the Knight Frank Bath team again.

Luke · 25 September 2024

Agent replied · 25 October 2024

Thank you so much for your kind words Luke! It was a pleasure working with you on the sale, and I’m thrilled to hear the process was smooth and efficient for you. Wishing you all the best, you know where to find me if you need my help again. All the best, SD

5/5

Trustpilot

Professional, efficient and friendly

We recently purchased a house where Sam Daniels from Knight Frank's Bath team acted as the seller's agent, with Giselle Holman assisting to progress the sale. Both Sam and Giselle were fantastic throughout the entire process.They kept us informed with regular updates and worked diligently to ensure all relevant parties, including solicitors, stayed on track. Their proactive approach, combined with the expertise of the Bath team, really helped take the stress out of what can often be a very stressful experience.We are incredibly grateful for their support and would highly recommend Sam, Giselle, and the Knight Frank Bath team.

Edwyn · 24 September 2024

Agent replied · 25 October 2024

Thank you so much for your kind words and thoughtful feedback! We’re delighted to hear that your experience with our team was so positive. It’s always our goal to make the process as smooth and stress-free as possible, and we're thrilled that you felt supported throughout. Thank you and we wish you all the best in your new home! Thanks, Sam and Giselle

5/5

Trustpilot

We had a brilliant experience with…

We had a brilliant experience with Knight Frank! Fiennes McCulloch helped us through buying our first house amazingly! What could have been a stressful experience was very smooth and felt very easy! I know Fiennes did a lot behind the scenes to keep the vendor happy when our mortgage took a while to come through, which we are so grateful for. Would highly recommend going to Knight Frank, thanks to Fiennes we had a great experience, he helped us through each stage and made sure we understood everything without stress!! Thank you Fiennes!!! Our first home and we couldn’t be happier!

Rosie · 18 October 2025

5/5

Trustpilot

renting via Esher Knight Frank

I recently rent a house via Esher Knight Frank through a letting negotiator named Beth Tighe who has been helpful, understanding and constructive throughout the whole process. The best part is during the contract drafting, Beth managed to make the contract more flexible based on my personal situation, which I appreciate a lot.Additionally, Beth is professional and responsible before moving in. She pointed out the places in the house that have not been cleaned to the standards and suggested to the Landlord that cleaners come back to do it again.The only place that Knight Frank needs to improve is that remembering to include the holding deposit paid in the initial payments/Invoice. some customers may forget already paying the holding deposit.

Tao · 20 September 2024

Agent replied · 25 October 2024

Hi Tao, thank you so much for your kind words and your feedback. I am so pleased you found your dream home and that we were able to get your additional requests agreed by the landlord. Best of luck, and you know where to find us for your next property journey. Best, Beth

5/5

Trustpilot

Seamless Process and Great Support from Lety

The whole move in process was great for us with everything taken care of by the team. A particular mention to our property manager, Lety Lupi, who has helped resolve some of the issues we found over the first few weeks. Lety has constantly been following up with contractors on our behalf to ensure all the work gets done promptly and throughout the whole process has been a joy to speak to.

Hugo · 8 May 2026

Agent replied · 23 May 2026

Dear Hugo, thank you very much for your kind words and for taking the time to leave such a positive review. I’m really pleased to hear that your move-in experience went smoothly and that we were able to resolve the initial issues promptly. It’s been a pleasure assisting you, and I’m glad the support and follow-ups made a positive difference. Wishing you every happiness in your new home, and please don’t hesitate to get in touch if you need anything further. Regards Lety

5/5

Trustpilot

Knight Frank Hungerford Office - Excellent service

Following a friend's successful house sale using Knight Frank's Hungerford office, we engaged KF Hungerford to sell my mother's house in south Oxfordshire after she moved into a care home. Rob and his team at KF Hungerford did an excellent job in putting a sale brochure together, with superb photographs, and getting a steady stream of serious viewers. The house was listed, with a thatched outbuilding, and wasn't an immediate sell, but KF found us a good buyer and supported us through the whole transaction process with patience, tact and efficiency. I recommend Knight Frank Hungerford Office, and would certainly use them again.

HDR · 6 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to provide a review and for your kind words. We enjoyed working with you and are delighted to have achieved a successful outcome.Best wishesRob and the team in Hungerford

5/5

Trustpilot

Very Good Experience

I dealt with Lucy Palmer when I was organising my new home through Knight Frank. Lucy was so helpful from the start, answering my many queries promptly and with patience and nothing was too much trouble. She was very knowledgeable when I was completing documentation. I wish all negotiators from other companies were as efficient as Lucy and would highly recommend Knight Frank for buying, selling and renting based on my experience with Lucy.

Patricia · 2 December 2024

Agent replied · 22 December 2024

Thank you Patricia for leaving such a lovely review. It has been an absolute pleasure helping you find your next home. Best wishes, Lucy

5/5

Trustpilot

Excellent experience

I can't thank Zara Mirza at Knight Frank enough for her incredible support during our property search. She went above and beyond, not only guiding us through every step with professionalism and care but also negotiating a fantastic deal on our behalf. Her attention to detail and genuine dedication made the entire experience smooth and stress-free. Zara truly looked out for our best interests, and for that, we are deeply grateful. I wholeheartedly recommend her and Knight Frank to anyone in need of property services.

Stefaan · 30 August 2024

Agent replied · 25 October 2024

Thank you for taking the time to write this lovely review, Stefaan. It’s been a pleasure to help with your search and guide you through the process. I look forward to handing over the keys to your new home!Best wishes,Zara

5/5

Trustpilot

A challenging transaction made possible by Knight Frank

I bought via the selling agents Knight Frank. My own sale transaction turned into the stuff of nightmares and took 7 months to complete! Throughout this time I dealt with Michael Houlden at the Cambridge office of Knight Frank. Michael was brilliant throughout and had to do rather a lot of placating of his understandably increasingly anxious sellers. He’d check in with me from time to time and always offer sensible, but not overbearing, advice on how I might resolve the various obstacles in the way of my own sale. On top of that Michael always responded immediately to any queries I had. I’ve just woken up in my beautiful new home and I don’t think I’d have been able to say that unless I’d had the support, as I did, from Michael.

Brooks · 29 August 2024

Agent replied · 25 October 2024

Dear PaulIt's been an absolute pleasure, we wish you and the family all the best. Kind Regards Michael and the Knight Frank Cambridge team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviews

Questions about Knight Frank Bath New Homes

How many reviews does Knight Frank Bath New Homes have?

Knight Frank's Bath and North East Somerset office has 1,676 reviews across two platforms: 138 on Google, 1,538 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Knight Frank Bath New Homes's rating?

Knight Frank Bath New Homes is rated 4.9 out of 5 across all 1,676 reviews, and 4.9 out of 5 on Google from 138 reviews, checked 9 October 2026.

Has Knight Frank won any awards?

Yes. In The Trusted Agent 2026 awards: Knight Frank, Bath and North East Somerset won Trusted Agent; Knight Frank, Tower Hamlets won Trusted Agent.

Where is Knight Frank's Bath and North East Somerset office?

Knight Frank Bath New Homes, 4 Wood Street, Queen Square, Bath, BA1 2JQ, Bath and North East Somerset BA1 2JQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.