Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnastasiia Shatalova has been managing…
Anastasiia Shatalova has been managing our portfolio of properties. She is always polite professional and proactive. She endeavoured to get the best solutions in terms of quality and price. Very happy with the service she provided.
Farid · 9 April 2024
Agent replied · 25 October 2024
Dear Farid,Thank you for your kind words. This was a huge pleasure for me to work on all your properties. I wish your business growth and prosperity. Hope for a chance to work together again one day.Anastasiia
★★★★★ 5/5
TrustpilotWalid has offered excellent end to end…
Walid has offered excellent end to end service and support from seeking a property to settling in. Very professional, responsive and willing to go the extra mile. Thank you Walid for a great experience!
Jo · 15 May 2024
Agent replied · 25 October 2024
Dear Jo,Very appreciative of your kind words, and thankful we worked together so well to secure a swift turnaround for Ian.I hope to work together once more,Walid
★★★★★ 5/5
TrustpilotMy experiences with Henry Nwokejiobi…
My experiences with Henry Nwokejiobi has been great. He has always been responsive and friendly, I have no complaints. I think he is an asset to Knight Frank.
MJ · 29 August 2024
Agent replied · 25 October 2024
Thank you very much Mr Lee, for your kind words. I hope I continue to deliver high-quality customer service and that I am able to fulfil, all that is required of me. Thank you once again. Henry
★★★★★ 5/5
TrustpilotI enjoyed talking with Scott via email
I enjoyed talking with Scott via email, and I found him very helpful and co-operative. My communication was only through emails, he usually responds to emails very quickly with a proper solutions to my concerns. He seems quite supportive and positive in the favor of Tenants when dealing with landlord. It might be good to consider giving more authorities to Scott when he is dealing with landlords regarding apartment's facilities in a favor of Tenant; for instance to renovate or change them in particular when the tenant is about to renew the contract and expects some sense of co-operation from landlord. Thanks you very much Scott.
Hanieh · 19 June 2024
Agent replied · 25 October 2024
Thank you Hanieh for your kind words. It has been my absolute pleasure. Best wishes,Scott
★★★★★ 5/5
TrustpilotFantastic Service
We have reported a couple of issues and Daniel, our property manager, made sure that they were sorted out in a prompt and professional manner. Thank you Daniel for a great experience.
Stella · 19 June 2024
Agent replied · 25 October 2024
Hi Stella, Thank you for your review and kind words. I look forward to working with you in future and providing excellent service for you.Kind regards,Daniel.
★★★★★ 5/5
TrustpilotBeth Tighe was excellent!
Beth was excellent from showing us around the property to organising the tenancy agreements to get it sorted before Christmas!
Toby · 22 December 2025
★★★★★ 5/5
TrustpilotHighly recommend!
Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!
Sharon · 22 July 2024
Agent replied · 25 October 2024
Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth
★★★★★ 5/5
TrustpilotMichelle Henry
Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter
Peter · 11 July 2023
Agent replied · 25 October 2024
Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle
★★★★★ 5/5
GoogleWe just purchased our new home through Knight Frank Bath. Francesca Leighton-Scott found exactly what we were looking for and was very pro-active, keeping everything moving along. She was extremely helpful and although the purchase hit a few bumps, her professionalism shone through and we got there in the end. Francesca made the whole process enjoyable and we very much appreciate her help. We wholeheartedly recommend Francesca and Knight Frank.
Daryl · 27 October 2019
Agent replied · 25 October 2024
Dear Daryl, thank you for your kind words and for taking the time to compose this for me, it really is appreciated. I do hope that you will all thoroughly enjoy the house, and make lots of great memories there. Kind regards, Francesca.
★★★★★ 5/5
GoogleWe have just purchased a very pretty cottage through The Bath office of Knight Frank. Francesca Leighton Scott their senior sales negotiator dealt with our purchase....she was extremely helpful and professional, nothing was ever too much trouble! It's always useful when you have direct contact, especially when questions need to be answered Francesca was always available....if not she would swiftly call you back. Thanks Francesca and the Bath office for a speedy purchase!
Kim · 27 October 2017
Agent replied · 25 October 2024
Dear Kim
Many thanks for your kind words, and taking the time to provide feedback.
I hope that you are settling in well and enjoying life at the cottage.
Best wishes, Francesca
★★★★★ 5/5
TrustpilotHelen of Stowe on the Wold
Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!
Clare · 18 October 2024
Agent replied · 25 October 2024
Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen
★★★★★ 5/5
Trustpilotgood experience with client accountant
I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.
陶媛慧 · 6 February 2024
Agent replied · 25 October 2024
Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotThe contract renew went smoothly and…
The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!
向梅 · 16 December 2024
Agent replied · 22 December 2024
Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan
★★★★★ 5/5
TrustpilotGreat Experience with Vinnie from Renewals
Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.
Menzies · 16 December 2024
Agent replied · 22 December 2024
Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie
★★★★★ 5/5
GoogleKnight Frank is very engaged in the local community, particularly through their sponsorship of Bath RFC Juniors and Ladies rugby teams. This has helped us to buy new kit and equipment for over 200 players this year and to support them for the next two seasons. Many thanks to Charlie Taylor and his team. We are thrilled to have them as our main sponsor. - Mark Donovan, Chairman Bath RFC Juniors.
Mark · 12 January 2019
Agent replied · 10 January 2025
Thanks Mark, I am so pleased we are involved again. Rugby is such a massive part of Bath life.
★★★★★ 5/5
TrustpilotSummer at Knight Frank
Summer has been a fantastic agent for this housing process. I didn’t know it was possible to get a viewing, and the same day sign for the house. She has been incredibly friendly, efficient and communicative; I can’t recommend her enough.
Kitty · 24 November 2023
Agent replied · 25 October 2024
Thank you Kitty for your very kind review. It was a pleasure assisting you and please do let me know if there is anything else I can do. Summer
★★★★★ 5/5
TrustpilotI was very satisfied with the…
I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.
Mariia · 29 May 2024
Agent replied · 25 October 2024
Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie
★★★★★ 5/5
TrustpilotJason Nwimo has been attentive and…
Jason Nwimo has been attentive and careful in managing my property and quick to address all my concerns in an efficient and respectful manner . Have only good things to say about my experience with him
Zahra · 12 March 2024
Agent replied · 25 October 2024
Hi Zahra Thank you for your review Was a pleasure managing your property, best of luck with everything!Warm RegardsJason
★★★★★ 5/5
TrustpilotAisha Ahmed
Aisha Ahmed is a diligent & effective property manager and works hard to develop good relationships with tenants and clients alike.
Andrew · 26 November 2024
Agent replied · 25 October 2024
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
★★★★★ 5/5
TrustpilotLexi was an amazing real estate agent…
Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!
Taima · 10 October 2024
Agent replied · 25 October 2024
Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi
★★★★★ 5/5
TrustpilotExceptional Service and Expertise from Jamie-Leigh!
I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★
Customer · 25 May 2024
Agent replied · 25 October 2024
Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
TrustpilotGemma has been fabulous from first…
Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.
Nigel · 23 November 2024
Agent replied · 25 October 2024
Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh
★★★★★ 5/5
TrustpilotMy thanks to an excellent property Manager.
In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.
David · 25 April 2022
Agent replied · 25 October 2024
Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip
★★★★★ 5/5
TrustpilotHouse Purchase through Knight Frank…
Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.
L · 12 April 2024
Agent replied · 25 October 2024
It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.
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