Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSatisfied client of long-standing
I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.
Denny · 16 March 2024
Agent replied · 24 December 2024
Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.
★★★★★ 5/5
TrustpilotAndrews at Keynsham. Making moving easy
The team at Andrews in Keynsham were enormously helpful and made what could have been an anxious time very easy for us. Justine, Molly, Freya and Amber all very helpful and empathetic.
Julie · 24 March 2023
★★★★★ 5/5
GoogleProfessional and genuine in wanting to help resolve any issues. Chemaine and Rebekah have been spot on to deal with noise complaints.
Joshua · 15 October 2024
Agent replied · 11 November 2024
Hi Josh, thank you for the review. Great to see that Chemaine and Rebekah have been so helpful when trying to help you deal with your situation, we know they will both appreciate seeing your efforts. Thanks, Rhys
★★★★★ 5/5
TrustpilotI have had many dealings with Andrews…
I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.
Susan · 22 July 2024
Agent replied · 24 December 2024
Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys
★★★★★ 5/5
TrustpilotI recommend Andrews through 25 years of use
We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.
Tamsen · 15 March 2023
★★★★★ 5/5
GoogleMolly Scott at the Keynsham Branch made the whole process from the landlord's perspective crystal clear. She answered all of my questions comprehensively.
Steve · 12 November 2023
★★★★★ 5/5
GoogleAndrews Keynsham is top notch, Shoutout to Molly and Freya for their professionalism and customer care services. Top notch.. 7 star Great guys
Eshe · 12 November 2023
★★★★★ 5/5
TrustpilotKeynsham branch are outstanding
I have been dealing with Justine and Molly at the Keynsham branch for just over a year now. I cannot fault their knowledge and expertise within their field. Always available to offer assistance with a positive and friendly manner, nothing was ever too much trouble. I couldn’t say anything negative, I truly appreciate all of their help, they have certainly gone over and above and really listened to me throughout. You will not go wrong if you choose to go through Andrews in Keynsham. Thank you so much for all the conversations and sometimes therapy sessions! It will never be forgotten
Paul · 2 March 2023
★★★★★ 5/5
TrustpilotGreat service
Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.
Pip · 27 February 2023
★★★★★ 5/5
TrustpilotAmazing company
Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)
Jack · 16 May 2024
Agent replied · 24 December 2024
Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.
★★★★★ 5/5
TrustpilotA credit to the business
Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.
Ricky · 24 July 2023
★★★★★ 5/5
TrustpilotBoth Freya and Molly at Keynsham were…
Both Freya and Molly at Keynsham were great throughout the whole letting experience, keeping me up to date with progress and addressing any questions I had quickly. Thanks both
Ella_thomashotmail.co.uk · 27 May 2023
★★★★★ 5/5
TrustpilotExcellent service from the team at…
Excellent service from the team at Keynsham, especially Justine. The whole process felt very seamless and they were happy to help with any questions we had as first time buyers.
Jess · 23 April 2023
★★★★★ 5/5
Trustpilottwo reliable agents
the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.
Angelika · 1 October 2023
Agent replied · 24 December 2024
Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.
★★★★★ 5/5
TrustpilotHaley from Andrews has been absolutely…
Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.
Harry · 15 April 2024
Agent replied · 24 December 2024
Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys
★★★★★ 5/5
GoogleGreat communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
James · 12 November 2023
★★★★★ 5/5
GoogleMy experience with Andrews Keynsham has been really good. Molly Scott was always very helpful, responsive and polite. I would certainly recommend.
Haşim · 12 November 2023
★★★★★ 5/5
TrustpilotGreat service from valuation thru to…
Great service from valuation thru to completion... felt they were 'there for us' every step of the way!
Doug · 20 November 2024
Agent replied · 24 December 2024
Thank you, Doug! We're thrilled to hear you felt supported throughout the entire process. Your satisfaction is our top priority. Best wishes, Jake
★★★★★ 5/5
TrustpilotExemplary response to enquiries
My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted
Mrs · 20 September 2023
Agent replied · 24 December 2024
Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys
★★★★★ 5/5
TrustpilotResponsive, Guru's on Market Intel, GREAT team! Will use again.
Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!
Sybil · 28 February 2023
★★★★★ 5/5
TrustpilotI recently contacted Andrews in…
I recently contacted Andrews in Keynsham for advice on a buy to let property. Molly was helpful in forwarding me onto Josh Normington the mortgage advisor who provided really useful information.
Grant · 27 February 2023
★★★★★ 5/5
TrustpilotI let a flat with Andrews for two years…
I let a flat with Andrews for two years and they're great. Michelle, my property manager was friendly, professional and super helpful.
Holly · 17 September 2024
Agent replied · 24 December 2024
Thank you, Holly. We're delighted to hear about your positive experience with Michelle and our team.
★★★★★ 5/5
TrustpilotFriendly, professional service throughout!
Molly was fantastic during my recent move into a new rental property. She was in touch throughout the process and made us feel at ease, would highly recommend!
Peach · 31 May 2023
★★★★★ 5/5
TrustpilotA very simple process
A very simple process, the letting agent (Nocole) explained the steps to be taken in a way that I fully understood.Thought it was an excellent service
Gerry · 10 July 2024
Agent replied · 24 December 2024
Hi Gerry, thank you for taking the time to leave us a review. Fantastic to see your experience with Andrews was such a positive one. Thanks again, Rhys
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