Andrews Bath reviews in Bath and North East Somerset

★★★★★ 5/5

Trustpilot

The reason for this high review is…James

The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.

Steve · 13 May 2023

★★★★★ 5/5

Trustpilot

@KellyHamilton at Andrews Property is…

@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!

Tomi · 28 June 2024

★★★★★ 5/5

Trustpilot

I had an amazing experience to use…

I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!

Thiha · 1 August 2024

★★★★★ 5/5

Trustpilot

I cannot recommend Russell Clarke highly enough

I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.

Michelle · 7 July 2023

★★★★★ 5/5

Trustpilot

Great agent

Jasmine Gyde is very professional and kind.She was alwais punctual and helpful to all our, many, questions.I called even during her lunch breack but she was laways calling me back in few minutes with a smiling tone voice.

Raffaele · 16 January 2024

★★★★★ 5/5

Google

So far our experience has been very positive. The team is professional and responsive, and we were able to get our house within less than a week from viewing. Special thanks to Emily Woodman, our agent!

Davide · 27 February 2024

★★★★★ 5/5

Trustpilot

Excellent service from Sameer & Mikesh

Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.

Berna · 15 January 2024

★★★★★ 5/5

Trustpilot

Drew was extremely informative when…

Drew was extremely informative when helping me understand all the litigation and how to process works as I found t moving house to be quite overwhelming. I also like how the team call exactly when they say they will call and don’t forget as I have experienced this quite a lot with other estate agents. I was always kept up to date with any updates and felt so comfortable during one of the most stressful times in my life. I can not thank Drew and the team enough for all their hard work and support.Kind regards Samuel

Samuel · 28 April 2023

★★★★★ 5/5

Trustpilot

Amazing!

I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.

Dylan · 20 April 2023

★★★★★ 5/5

Trustpilot

I have been dealing with Sumita Jolly

I have been dealing with Sumita Jolly, Senior Negotiator at the Kingsbury for many years now. I always found her helpful and approachable and dealt with any questions I had efficiently. Thank you Sumita. Keep up the good work.

Patrick · 13 December 2023

★★★★★ 5/5

Google

Many thanks to Deborah Mackenzie for all her efforts. We appreciate the timely response to queries, and the organized documentation process i.e, works order, quote, purchase order, and remittance. It takes time and effort when one has to chase people to do these things and it's a pleasure when they are done correctly and in a timely fashion. So... Thank you Deborah for your efforts we certainly appreciate all that you are doing.

A.F · 25 October 2023

★★★★★ 5/5

Trustpilot

Thank you Emily

Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.

Vittoria · 7 September 2024

★★★★★ 5/5

Trustpilot

Sale of our home.

From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.

Mike · 11 June 2024

★★★★★ 5/5

Trustpilot

Excelent!!!

Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo

Vallita · 10 April 2023

★★★★★ 5/5

Trustpilot

Michelle Smethurst

As a tenant I have found that Michelle is always helpful, responsive and effective. She also happens to be very pleasant to deal with which helps too!

Lucy · 1 August 2024

★★★★★ 5/5

Trustpilot

Great responsiveness, help, and professionalism from Anisa

Anisa at Andrews has been a great help throughout the process of setting up my tenancy as I moved to start a new job. Despite a few hiccups in viewings (through no fault of her own) she was accommodating and polite, and managed to sort things out. Throughout the admin and paperwork process her communication was quick, clear and she provided good advice to keep things going as smooth as possible. I’m delighted with the service I’ve received, and would be glad to use Andrews in the future.

Grant · 30 April 2024

★★★★★ 5/5

Trustpilot

Thanks Sarah

Andrews always provided great servuce and quick responce to my emails and requests. A special thanks to Sarah who is always ready and available to assist

Lou · 13 August 2024

★★★★★ 5/5

Trustpilot

Janine Derbeyshire is the best…

Janine Derbyshire is the best property manager we have had in 10 years of renting. She is proactive and has the best for the landlord in mind. Great communication too.

Customer · 3 June 2024

★★★★★ 5/5

Trustpilot

Pleasant experience

My recent experience particularly with Sarah was splendid and has always been.She's always willing to help with a listening ear.

Mr · 13 November 2024

★★★★★ 5/5

Trustpilot

First time buyers

We were first time buyers and we worked with Ida. She really put us at ease, got back quickly to us with any questions we had and was professional throughout. She made the whole process a lot less nerve racking!

Sian · 20 October 2023

★★★★★ 5/5

Google

Excellent service from start to finish. Great communication from Emily, Connor and finally Jake, as he went above and beyond expectations for a tricky sale. I would recommend Andrews as professional, efficient agents.

Diane · 17 December 2025

★★★★★ 5/5

Trustpilot

Lisa and the team made our move very…

Lisa and the team made our move very easy and stress free. Lisa is very friendly and professional and was a as pleasure to work with. Thank you

Maria · 26 June 2024

★★★★★ 5/5

Google

Excellent! Helpful, professional and knowledgeable. Great service. I would recommend them when letting your property.

DAVID · 15 May 2026

★★★★★ 1/5

Trustpilot

Ignored our calls & let us down!

I have been working really hard trying to find a property ro rent for my son & daughter. After finding a 2 bedroom home via Andrews I gave them a call.Spent time talking to the agent & being registered. Was informed on Monday 8th April we could view the property in question on Thursday 11th April at 11:30, however they would have to confirm with the landlord & would send a txt & email as soon it was booked in.My son booked the morning off work to prepare for the viewing. However we never received a txt or email, I then called Andrews twice on Wednesday 10th twice (morning & afternoon), both times getting an answer phone asking me to leave my name, number & reason for calling & someone would call me back. NOT at anytime did we receive a call back or an email, txt for the viewing. Andrews have completely let us down. How disrespectful & unprofessional Andrews have been to us. We have been treated terrible!

Guy · 11 April 2024