Every review we hold for the Bath and North East Somerset office, from every platform, shown as written. First names only.
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5/5
TrustpilotEmily and Emma were on it throughout!
Emily and Emma and the team helped us sell our house every step of the way. They were patient and understanding with us so that we felt like we were making the best decisions. They were proactive in sorting out the little details.
Jonathan Β· 19 May 2024
Agent replied Β· 27 October 2024
Hi Jonathan , Thank you for the five star review. It is fantastic to hear that Emma and Emily helped you every step of the way and were proactive. Congratulations on the sale of your property! Thanks, Lisa
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5/5
TrustpilotPleasant
My experience with Andrews Property Group and particularly Shamiya Simpson was very pleasant. Shamiya was very personable and professional in her workings during the viewing. I would highly recommend them if you are looking to rent a house/apartment.
SOTIRIOS Β· 15 August 2024
Agent replied Β· 27 October 2024
Thank you, Sotirios. We're delighted to hear about your positive experience with Shamiya and our team. Your recommendation is appreciated.
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5/5
TrustpilotIssy and Shamiya a star team
Issy and Shamiya were very friendly and professional whilst showing me around the house this afternoon. They answered all of my questions, which were few, as they did such a good job explaining everything. I would recommend them and Andrews to anyone.
Charmaine Β· 5 June 2024
Agent replied Β· 27 October 2024
Hi Charmaine, we appreciate you taking the time to leave us a five star review and know that both Issy & Shamiya will enjoy seeing your positive feedback. Thanks, Rhys
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5/5
TrustpilotProperties
I met a young lady called Charlotte, When I viewed a property, she has been more than helpful she went to the next level she keeps me fully informed as she knows my position and exactly what I am looking for, Thank you so much Charlotte
Miss Β· 18 March 2024
Agent replied Β· 27 October 2024
Hi Deborah , thank you for taking the time to write us a lovely five star review. Fantastic to hear Charlotte has been so helpful to you and gone to the next level. Thanks again , Lisa
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5/5
TrustpilotNicole Meikle
Nicole helped me with the property at 38 Hilly Orchard and I had an excellent experience. Nicole was very helpful and answered all my queries patiently. She kept me updated about the property and was there to support through the referencing as well. I really appreciate all the effort she put in.
Urvi Β· 30 October 2023
Agent replied Β· 27 October 2024
Hi Urvi, thank you for the review and it's great to see Nicole was on hand to help you out through your journey with us. We know it can be a confusing and stressful process at times so brilliant that the team kept you up to date throughout. Thanks, Rhys
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5/5
GoogleMy sale failed before completion because the buyer failed the bridging loan, but I have no complaint about Andrews at all, Catherine and Emma did great jobs on every step, they are very professional, efficient and trustworthy. I will definitely use Andrews again if I want to sell in the future.
Season Β· 21 October 2025
Agent replied Β· 22 October 2025
Thank you for your kind words and understanding. We're thrilled to hear that Catherine and Emma provided excellent service. We look forward to assisting you again in the future. Best wishes, Lisa
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5/5
GoogleEmily and the team at Andrews were an absolute pleasure to deal with. I wouldnβt hesitate to recommend them to anyone selling a property in the Bath area ππ» β¦
Steve Β· 3 December 2024
Agent replied Β· 9 December 2024
Thank you, Steve! We're thrilled to hear that Emily and the team made your experience a positive one. Your recommendation means a lot to us. Best wishes , Lisa
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5/5
GoogleWe cannot thank the Andrews @ Bear flat team enough. After a *tumultuous* process of selling our property, the team were SO supportive, friendly and kind for the many months of dealing with us, through the highs and lows (and my many panics).
From the first meeting we felt we had made the right decision of whom we wanted to sell our first home - Keith, Emma and Sophia (and everyone else!) THANK YOU!! Iβll miss our regular catch ups!
Freya Β· 4 November 2024
Agent replied Β· 11 November 2024
Thank you, Freya! We're thrilled to hear about your positive experience with Keith, Emma, and Sophia. It was a pleasure assisting you through the process, and we'll miss our catch-ups too. Best wishes in your new home!
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5/5
TrustpilotHello
Hello, I would like to thank Michael Villacis from Andrews for his excellent work. He helped me find an apartment. He always had time to answer my questions and concerns. Thank you for your help.
Rob Β· 18 September 2024
Agent replied Β· 27 October 2024
Thanks for your feedback, Rob. It's great to hear about your positive experience with Michael. Enjoy your new apartment.
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5/5
TrustpilotJustine was fantastic
Justine was fantastic helping to secure a sale on a difficult property. We tried everything to sell, including going to auction, and were having no luck but Justine got us an offer in excess of the asking price within a week of taking on the matter. Many thanks
Customer Β· 19 January 2024
Agent replied Β· 27 October 2024
Thank you for the review, we know Justine we be really pleased to see this following all her hard work to gain interest on your property and now a sale in a really prompt manner too. Thanks, Rhys
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5/5
TrustpilotGreat customer care
The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.
Sam Β· 10 September 2024
Agent replied Β· 27 October 2024
Thank you, Sam & Nina! We're thrilled to hear that Robbie and Lisa provided excellent service. Your kind words about their expertise and reliability mean a lot to us.
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5/5
GoogleAndrews based at Bear Flat, Bath, have supported us so brilliantly with selling our flat in Bath. Particular thanks to Emma Mussert whose helpfulness, dedication and being one step ahead at all times is greatly appreciated.
Jenny Β· 25 August 2024
Agent replied Β· 24 October 2024
Thank you, Jenny! We're thrilled to hear about your positive experience. Emma and the team at Bear Flat are dedicated to providing exceptional service. Best wishes and thanks again.
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5/5
GoogleI have had the pleasure of working with Andrews over the past few months as I searched for a new property in Bath - a major life change for me. The team were excellent, especially Jake who couldn't have been more helpful and efficient, providing service that was above and beyond expectations. Thank you!
Diana Β· 12 March 2025
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5/5
TrustpilotDenise walters is my property managerβ¦(Andrews letting ) Based at the clifton branch in Bristol.l
Denise walters is my property manager who works for Andrews letting Agents.
Mr Β· 17 August 2026
Agent replied Β· 22 September 2026
Dear Mr Kimmins,
Thank you for your wonderful feedback about Denise. We're thrilled to hear about your positive experience with her professionalism and dedication. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
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5/5
TrustpilotPleasant experience
We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.
Trudi Β· 5 August 2024
Agent replied Β· 27 October 2024
Thank you, Trudi! We're thrilled to hear about your positive experience with Sammi. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
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5/5
TrustpilotIt was quite an interesting experience.
Juliana Β· 19 September 2026
Agent replied Β· 22 September 2026
Hi Juliana, thank you for your wonderful review! We're thrilled to hear you had an interesting experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Andrews Head Office.
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5/5
TrustpilotGreat service from Bear Flat
Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!
Rich Β· 15 August 2024
Agent replied Β· 27 October 2024
Thank you, Rich. We're very happy to hear that Emma and Holly helped to make your sale experience smoother. Your kind words mean a lot to our team.
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5/5
TrustpilotAndrewβs are great, Maria too!
Andrewβs are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.
David Β· 15 August 2024
Agent replied Β· 27 October 2024
Thank you, David. We're delighted to hear about your positive experience with Maria and Andrews. Enjoy your new home!
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5/5
TrustpilotSale of property
Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.
Simon Β· 19 June 2024
Agent replied Β· 27 October 2024
Hi Simon, thanks for sharing your experience brilliant to see it was such a good one! Thanks again, Rhys
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5/5
TrustpilotSpecial mention to Shamiya
Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton
Catherine Β· 23 July 2024
Agent replied Β· 27 October 2024
Thank you, Kate! We're thrilled to hear about your positive experience with Shamiya and that you loved the property. We look forward to assisting you further.
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5/5
TrustpilotGood customer service
Good customer service , understanding , responding the phone calls and messages
Lolyter Β· 6 August 2026
Agent replied Β· 22 September 2026
Thank you, for your wonderful review! We're thrilled to hear you appreciated our customer service and responsiveness. Your feedback motivates us to continue providing excellent service. If you need anything in the future, feel free to reach out.
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5/5
TrustpilotHad a great experience viewing β¦
Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily
Isaac Β· 2 July 2024
Agent replied Β· 27 October 2024
Hi Isaac, thank you for taking the time to leave us a five star review. We know Shamiya really appreciates seeing your kind feedback. Thanks again, Rhys
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5/5
TrustpilotI would like to thank Brian Barnsby andβ¦
I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house Iβm sure they could sell it.
Thefryman Β· 8 March 2024
Agent replied Β· 27 October 2024
We appreciate you taking the time to leave us a review. Fantastic to see that Brian and the team were able to help you throughout your sale, great to see that everything went through in good time, even with the odd inevitable bump in the road. Thanks again, Rhys
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5/5
TrustpilotIssy was helpful at the showing
Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrewβs offers.
Christina Β· 10 October 2024
Agent replied Β· 27 October 2024
Thank you, Christina! We're thrilled to hear that Issy made your visit pleasant and informative. We appreciate your kind words and look forward to serving you again. Best Wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.