5/5
FacebookWinkworth were great letting agents, every question or problem was resolved quickly. Anna was incredibly helpful and even offered advice to us when we were buying our own property as first time buyers, could not recommend them enough.
Trusted Agent profile · Basingstoke, Hampshire
Verified
Winkworth Basingstoke reviews
★★★★★
89 reviews across 3 platforms
10B Church Street, Basingstoke, Hampshire, RG21 7QE
Part of Winkworth, see every office.
Winkworth's office in Basingstoke, Hampshire, at 10B Church Street, is rated 4.8 out of 5 across 89 reviews on three platforms, including 76 Google reviews rated 4.8.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
Facebook5/5
GoogleI dealt with Anna when doing a tenant find through Winkworth. She provided excellent and consistent service throughout, finding me both a tenant quickly and for better rental income than I was hoping. Would recommend if you're looking to rent your property.
5/5
GoogleWe found Winkworths to be very thorough and helpful and because of the various issues with the sale of our house tenacious.Friendly knowledgeable people who aim to do the best for their clients Thank you Anna and Michael we got their in the end.
5/5
GoogleI rented (around 2 years) a nice flat in Basingstoke with Winkworth, My experience with them is really smooth. My letting Manager is Anna O’Shea, she is really nice and supportive person. Never experiencing any problem & I always recomment Winkwork.
5/5
GoogleAnna was very helpful throughout the process, both managing viewings and progressing the sale, which at times was slow due to reasons beyond our, and her, control. I would recommend Winkworth Basingstoke for managing the sale of your property.
5/5
GoogleWinkworth were my letting agent for 4 years and 5 stars is simply not enough. The agents go above and beyond and it was a pleasant experience from the initial viewing until the day I left the rented property. Winkworth were always super …
5/5
View AgentsHonest and trustworthy
Anna Michael and Team made my house sale such an easy stress-free experience. Everyone warned me about how awful and untruthful estate agents are, but I found Winkworth were honest and trustworthy throughout. I am happy to thoroughly recommend them.
5/5
GoogleDespite the market seeming to favour the cheap no frills internet based estate agencies there really is no substitute for the local high street variety, particularly as in my case I had a lot of properties to sell. Yes, of course I could have done it cheaper, but would that include the negotiation to increase an offer from £85K to £105K? Would that also include poking the odd solicitor to get a move on and also the important liaison service to ensure all parties are in step? That's worth paying for.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI sold my house through Winkworth - at the time it was a choice between them and one other agent, and I wish I'd chosen differently. If you want an agent who is going to proactively progress your house sale - this in not the company for you. The transaction dragged on for months without an explanation - my buyer held up the entire chain, and I would question what due diligence Winkworth undertook when putting his offer to me. I wasn't aware, for example, that he was borrowing from an unregulated lender, who refused to send funds on completion day, breaching the contract and risking me thousands of pounds in costs to the person I was buying from. Several months in, when nothing was happening, I called Michael to ask him why there were so many delays. He had no real information, and asked me what I wanted him to do. When I suggested several simple things he could do (call the buyer's solicitor, call the lender's solicitor etc), he said "Thank you for telling me how to do my job". I found this entirely unprofessional, and not what I would expect from someone who told me he had been doing the job for decades. A week later, after my buyer failed to complete, Michael hung up on the agent for my seller. Given that I was in breach of contract to the seller at the time, I again found this completely unprofessional and unhelpful. I was working hard to maintain a good relationship with the seller to limit the damages that they might seek from me. This was a simple residential transaction, but I was given the run around for months. It was very possibly the most stressful experience of my life, and Winkworth did nothing to mitigate it. I would honestly have been better off selling through an online only agent - Winkworth added no value to the process, and arguably put the whole thing in jeopardy by failing to do due diligence.NegativeQuality, Professionalism
5/5
GoogleI have dealt with Anna and Michael at Winkworths for at least ten years. They are reliable efficient and trustworthy. For that reason I would have no hesitation in recommending them to any potential clients.
5/5
GoogleI didn’t think to leave a review for Winkworth whilst I was working with them as everything went smooth and they did a good job looking after my rental property. I’m now selling the property and I have to say once the tenant moved out and …
5/5
GoogleDealt with our letting professionally and with no fuss. Property was marketed quickly with a good quality brochure. New tenants identified and referenced to a good standard. Very pleased with the service provided
5/5
GoogleExcellent service from winkworth. Any issues were sorted promptly. Anna was a great contact from the day we moved in until we left the property. ThanksPositiveProfessionalism
5/5
GoogleI would like to say a pleasure it has been selling my property through Winkworth’s, the knowledge and work ethic the team shows has made the journey with my sale a pleasure, nothing seems to much trouble with any questions, and problems …
1/5
GoogleThey may be great at selling and working for landlords, however, if you are a renter, be prepared to be treated in an unprofessional manner, and not even given the curtesy of callbacks.NegativeProfessionalism
Agent replied · 19 June 2024
Hi Liam, I am sorry you’ve not had a good experience with us, if you would be kind enough to give the office a call 01256 811730 asking for me I will happily look into this for you. Kind regards Anna Sales and lettings manager Winkworth Basingstoke
5/5
GoogleCan't recommend Winkworth highly enough! From start to finish, Anna and the team were great, keeping us fully informed all the way through. Fantastic service.
5/5
FacebookThanks to Anna and Michael for a thoroughly professional service from valuation to completion. Anna kept us going through some testing times. Would definitely recommend.
5/5
GoogleAs a landlord for several years, I have received first class service from this firm. They have been responsive and clear in communication. Regular checks on the property and the tenants' upkeep were carried out and maintenance issues handled professionally. I certainly recommend this firm for sales as well as lettings.
5/5
FacebookI have now used Winkworth for a number of years, to deal with the letting out of my apartments. We started with one and now have 3 and they have offered a great service, which is especially important as I don't live in the UK so cannot be there to deal with matters myself.
5/5
GoogleThe team at Winkworth are fabulous and I would thoroughly recommend them to anyone looking to sell (or buy or rent) a home. …
5/5
GoogleExceedingly professional, nothing too much trouble, and always there to advise and help with anything that was required. Great company to sell your house!!!! Put ours on the market on Wednesday, purchaser agreed one week later. Thank you so much to staff at Winkworth Basingstoke. Heather Lewis, Old Basing
5/5
GoogleWe had excellent service from this branch for our house sale. Very pleasant people to deal with, easily accessible and quick to respond to queries. We would definitely recommend and use again. Many thanks. Anne & Derek LayPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe people working on us selling our property were very helpful and knowledgeable, and they were able to progress the sale very quickly. Overall it was a great experience and we would recommend others to make use of their service.
5/5
GoogleThe people working on us selling our property were very helpful and knowledgeable, and they were able to progress the sale very quickly. Overall it was a great experience and we would recommend others to make use of their service.
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Questions about Winkworth Basingstoke
How many reviews does Winkworth Basingstoke have?
Winkworth's Basingstoke office has 89 reviews across three platforms: 76 on Google, 10 on Facebook, 3 on View Agents.
What is Winkworth Basingstoke's rating?
Winkworth Basingstoke is rated 4.8 out of 5 across all 89 reviews, and 4.8 out of 5 on Google from 76 reviews.
Where is Winkworth's Basingstoke office?
Winkworth Basingstoke, 10B Church Street, Basingstoke, Hampshire, RG21 7QE.
