Trusted Agent profile · Basingstoke

Knight Frank Basingstoke reviews

4.9

★★★★★ Excellent

80 reviews across 1 platform

Covering North Hampshire, Basingstoke, RG21 4FF

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Knight Frank's office in Basingstoke, at Covering North Hampshire, is rated 4.9 out of 5 across 80 reviews on 1 platform, including 80 Google reviews rated 4.9.

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4.9 / 5

80

Reviews on Google

This office

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Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

5/5

Google

Mark was incredibly efficient, personable and his advice was invaluable throughout. The whole process of selling our house was done with very little stress because of him. The other members of the team were also excellent. Would highly rate Knight Frank Basingstoke and would happily recommend their services.

Malcolm · 16 June 2023

Agent replied · 15 June 2024

Thank you very much for the review Malcolm. It was a pleasure helping with the sale and would be delighted to help in the future. Best wishes, Mark Thomas

5/5

Google

Laura Read was a superb contact at Knight Frank. Her help and continuous communication plus her knowledge and experience we are certain ensured the successful sale of our property.

Steve · 28 July 2024

Agent replied · 24 August 2024

Hi Steve, thank you for leaving such a kind review. It was my pleasure and I am delighted everything worked out for you. Best wishes, Laura Read

5/5

Google

Both Dawn and Annely were excellent at showing the house to prospective buyers. Laura Read’s attention to detail and doggedness in ensuring we reached completion was amazing.

Julie · 28 July 2024

Agent replied · 24 August 2024

Hi Julie. Thank you for taking the time to leave us a review. Dawn and Annely are such an asset to our team and will be pleased about your feedback. It was not the smoothest selling journey for you, but I am delighted we got there in the end and hope you are looking forward to your next chapter. Best wishes, Laura Read

5/5

Google

I cannot speak highly enough of Shaun Hobbs, Knight Frank, Basingstoke. He has been a pleasure to deal with. Communicating all the way, a very proactive agent. This was a probate sale and Shaun has been very sensitive to that fact the whole way through. THANK YOU

KATE · 16 April 2023

Agent replied · 15 June 2024

Thanks Kate it has been a pleasure to help you and Laura in what has been a very sad period in your lives.

5/5

Google

Having bought our home through Knight Frank many years ago, we knew we would be in safe hands when the time came for our next move. Shaun and team were consummate professionals from start to finish, keeping open lines of communication with us throughout and - somehow! - making the process genuinely stress-free.

Jennifer · 16 June 2022

Agent replied · 15 June 2024

Thank you, lots of paddling hard below the surface paid off. It also helped that you were extremely well organised and quick to respond whenever needed. Kind regards Shaun

5/5

Google

We bought our house through Knight Frank Basingstoke. Shaun was our may contact. From the first viewing to getting our keys to our new home Shaun was always there. We had a few bumps along the process and Shaun was the link between everyone making sure problems were solved quickly so the sale could go through. I would highly recommend Knight Frank.

Siobhan · 16 June 2020

Agent replied · 15 June 2024

Thank you for your kind review, I am sure you are enjoying living in your dream cottage.

5/5

Google

We have just bought a house through Shaun who I have to say was excellent. He was a very helpful and flexible when we wanted to access the property with builders beforehand and a great communicator which helped with the speed of the whole buying process. We would definitely hope to use Knight Frank when we come to sell - Thanks Shaun!

Rosanna · 17 June 2019

Agent replied · 15 June 2024

Thank you for your review. We can’t wait to see what you have done with the house

5/5

Google

Shaun Hobbs recently sold our family home in Odiham. He was professional throughout, gave excellent advice, was great to deal with and above all did a brilliant job in securing us a number of offers in a very short period of time resulting in selling the property for over our guide price. We would thoroughly recommend Shaun and the KF Basingstoke team.

Samuel · 17 June 2019

Agent replied · 15 June 2024

Thank-you for your kind words

5/5

Google

Mark Potter was asked to sell our home as a result of our divorce. Totally committed and empathetic, Mark handled the task with a professionalism that was second to none. His experience both in the market place and his ability to deal with all manner of people makes him an absolute pleasure to work with. I can't recommend him highly enough.

Sarah · 17 June 2017

Agent replied · 15 June 2024

Thank-you and good luck for the future

5/5

Google

In the autumn of 2021, we asked Knight Frank to act for us on the sale of our cottage in Bramley. Within a couple of weeks, a buyer was found. After a month or so, the buyer pulled out and we were faced with starting again to find a buyer. Shaun at Knight Frank told us that the market was slowing down and whilst he was confident of finding another buyer for our cottage, he was concerned that we may not find a suitable property. He told us that we were his top priority and advised us to take the property off the market until after Christmas. We put the property back on the market after Christmas and it realised more than the asking price. In total, Knight Frank hosted around 40 viewings of the property. I can't praise these guys enough. First class in every respect. Fantastic attitude, communication and customer focus. Great team led by a top bloke.

Paul · 16 June 2023

Agent replied · 15 June 2024

Thanks Paul, I am so pleased to have helped with your move, it all worked out well for everyone in the end, good luck with your plans for your new home.

5/5

Google

The Knight Frank Basingstoke office is a joy to deal with. They have handled the sale of our family home with professional and personable care. Nothing is too much trouble for them from. Mark Thomas, Katie Hawkins and all the viewing staff are outstanding. We cannot rate Mark Thomas more highly. In our lifetime we have bought and sold a staggering 18 properties. Mark Thomas stands head and shoulders above all other agents we’ve dealt with. Mark, Katie and the viewing staff are wonderful ambassadors for Knight Frank - they’re very lucky to have them. We can’t thank the Knight Frank team enough. Maria and Peter Welland

Maria · 16 June 2023

Agent replied · 15 June 2024

Thank you very much for the review Maria and Peter, it has been a pleasure dealing with you and wish you all the best in your new home. Kind regards and best wishes, Mark Thomas

5/5

Google

From first visit to completion of our house sale, Shaun Hobbs and his team provided us with an excellent service. Brochure, viewings, paperwork, handover and everything in between carried out with efficiency and humour. We could rely on Shaun for sound, professional advice at all times. Thank you for a successful outcome. Highly recommended.

Ros · 17 June 2016

Agent replied · 15 June 2024

Thank you for you kind words.

5/5

Google

Mark has been an absolute godsend in selling mums house for us. The communication he gave us was outstanding. Constantly in contact and advising in the latter part of the sale - would definitely recommend MarkPositiveResponsiveness

Petra · 25 August 2022

Agent replied · 15 June 2024

Thank you very much for the review it has been a pleasure dealing with you and helping with the sale of your mothers home.

5/5

Google

We are so glad we chose KF Basingstoke and in particular Shaun Hobbs to sell our house. Shaun provided regular updates, was a great communicator and really gave us a sense that he was on our side throughout the entire process. Can't recommend him/them highly enough!

Mike · 17 June 2019

Agent replied · 15 June 2024

Thanks Mike it was a pleasure working with you have fun with the new project.

5/5

Google

The Knight Frank (Basingstoke) team, headed up by Mark Potter, Ed Cunningham & Shaun Hobbs, were absolutely marvellous when my husband & I sold our house through KF. They were incredibly professional, steering us through the whole sales process from valuation to completion and more than met our expectations as our agents. Perhaps their attention to detail impressed us most. Every phone call, every email from us was replied to with great courtesy and care, feedback was given to us promptly after viewings and if they felt we needed to "Whack up the heating up for goodness sake," they quite rightly told us. We completed on our house sale feeling they had done a brilliant job - what more can one ask of one's agents?

Julia · 16 June 2022

Agent replied · 15 June 2024

It was a great privilege to be appointed as your agent to sell your wonderful village home, which you have so many happy memories in. Best of luck with your new life in the North. Mark

5/5

Google

Our sale could not have been handled better. Everything was quick and efficient and was managed with kindness. Thank you all.

Jemima · 16 June 2023

Agent replied · 15 June 2024

Thank you, Jemima good team effort from all concerned, you must be very sad to leave your lovely family home. Best wishes, Shaun

5/5

Google

Great experience with the sale of my mother' s house it went very smoothly and Shaun Hobbs and the team at Basingstoke were fantastic.from the start to the end .I was kept updated throughout the process a pleasure to deal with

Wyatt · 16 June 2020

Agent replied · 15 June 2024

Thank-you, we appreciate it must have been a difficult decision to let go of a property which has been part of your family for so long.

5/5

Google

Thanks to KF Basingstoke on our thrilling successful purchase. Particularly thanks to Shelly who was extremely patient with us over a 2 year search and correctly identified our ultimate purchase as the pad we were after. Also immense support through a tricky transaction from Shaun.

Robert · 17 June 2018

Agent replied · 15 June 2024

Thanks for the review, Shelly is so pleased to have found you a house

5/5

Google

Excellent service from a dedicated team. Mark Thomas was very good at keeping the purchase moving, closely monitoring progress from the solicitors and nudging along when appropriate. Thoroughly recommend.

Joe · 16 June 2022

Agent replied · 15 June 2024

Thank you very much for the kind words Joe, it was a pleasure to deal with you and I wish you all the best in your lovely new home, I look forward to seeing what you end up doing to the property! Kind regards, Mark Thomas

5/5

Google

I am full of praise for Shaun and his team at KF. They provide a professional, friendly and enthusiastic service. House selling can be stressful but they were reassuring and helpful throughout the marketing and subsequent negotiations.

Zara · 16 June 2020

Agent replied · 15 June 2024

Thank-you for your kind words it has been a pleasure helping you move, a good team effort from everyone.

5/5

Google

Selling my Father's property from a distance was smooth and efficient with Shaun Hobbs managing all viewings, providing the right level of relevant feedback and assessment of the status of buyers offers. A big thank you to Shaun and his office colleagues.

Colin · 17 June 2017

Agent replied · 15 June 2024

Thank-you for your kind review. You have been a pleasure to deal with.

5/5

Google

When either buying or selling a property its stressful time even if you done it before as there are so many outside factors that you cant control. What you do need is your trusted advisor to help, and its especially needed if you have a niche house or uncertain times which we just gone though. After putting our property on the market Brexit started to take shape, or shall I say no shape at all and created uncertainty in both the market and anyone buying, once that was over COVID-19 happened and we ended up in lockdown. When this happens you need a trusted advisor and not just joe blogs on the street, this is exactly what you get with Night Frank Basingstoke. And sorry for all the calls, but you answered them professionally and with dedication, massive thank you to the entire team.PositiveResponsiveness, Quality, Professionalism

Anders · 16 June 2021

Agent replied · 15 June 2024

Thank you, I am sure it must have been sad leaving your beautiful cottage in the country. Good luck for the future.

5/5

Google

Thank you Shaun for enabling the smooth buying of our property. At all times you delivered a highly professional service to a very satisfactory conclusion. We would certainly recommend you and Knight Frank as a first choice business.

Ilhea · 17 June 2019

Agent replied · 15 June 2024

Thank-you Ilhea you have purchased a beautiful house in a very special location, I am sure you will enjoy living in it.

5/5

Google

Mark Thomas is a fantastic agent - friendly, professional, helpful and genuine. I’d certainly be looking for him to market my property in the future.

The · 16 June 2022

Agent replied · 15 June 2024

Thank you very much for the review. I wish you and your family the best of luck in your new home and would be delighted to help in any way in the future. Best Wishes Mark Thomas

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