Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNic, Kim and the team at Gascoigne Pees were absolutely fantastic when I was the buyer and later the seller of a property. They kept me fully informed during the whole process, helped push things along and managed both buyers and sellers effectively and helped get everything over the line in a short time frame. They made the whole process as stress free as it possibly could be. Thanks so much!
Craig · 26 April 2024
Agent replied · 23 October 2024
Thank you for your fantastic review Craig. We were delighted to work with you again.
★★★★★ 5/5
GoogleI had a great experience with Gascoigne Estate Agents, all thanks to Paige for a wonderful customer service! She was professional, responsive, and supportive throughout the rental process.
Deladem · 1 November 2025
Agent replied · 22 November 2025
Thanks for the lovely feedback on Paige, Deladem
★★★★★ 5/5
GoogleGascoigne-pees were fantastic and reliable with a special shout out to Paige for assisting us with our move from start to finish. would highly recommend their service to anyone looking for a property.
Ben · 8 September 2025
Agent replied · 22 September 2025
Thanks so much for taking the time to leave this great review Ben
★★★★★ 5/5
GoogleWe choose to sell my mum's bungalow through Gascoigne-Pees Basingstoke and are very pleased with the outcome. We found all the staff were very professional and helpful throughout.
Nick gave us good advice at the start of the process and provided a good valuation.
The house sale turned out to be very straightforward and there were very few issues.
Paul did a great job of keeping us updated of the progress every couple of weeks as the sale went through, which was reassuring.
Our overall experience has been extremely positive.
Beverley · 8 September 2025
Agent replied · 22 September 2025
Thank you for this fantastic review Beverley. We were delighted to be able to help
★★★★★ 5/5
TrustpilotThank you Melanie Williams
We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!
Mr · 19 February 2025
★★★★★ 5/5
GoogleI chose Gasgiogne & Pees to assist with the sale of my property. From the beginning of the process, I was impressed with their professionalism and level of service. They kept me informed at every stage and managed to stay proactive despite the challenges posed by lengthy responses from the solicitors involved. The entire team provided excellent support, with Danell in particular demonstrating exceptional dedication and going above and beyond to ensure the sale progressed smoothly.
Without a doubt, I’ll turn to Gasgiogne & Pees again in the future for any of my property sales, confident that they will handle everything with the same unwavering dedication and care.
Allan · 8 July 2025
Agent replied · 25 July 2025
Thanks so much for this great review Allan. I am delighted you were pleased with Danell. Thanks also for working with us, we would be pleased to hear from you again
★★★★★ 5/5
GoogleGreat service to find our new rental property and help getting everything sorted to move in. Thank you Joe, what a ⭐️
Leo · 18 October 2025
Agent replied · 22 October 2025
Thanks for your great review Leo and we appreciate your feedback on Joe
★★★★★ 5/5
GoogleAmazing service! Always answered calls immediately and had immediate action taken on matter needed related to the property. Would recommend to a friend as well! A huge thank you to Danell Purdue for handling our case as well. She was very helpful with any questions and inquiries we had and always had a cheerful smile to greet us at the viewings. Thank you to Gascoigne Pees for providing us our dream home!
Jesvin · 2 April 2025
★★★★★ 5/5
GoogleGreat experience Nic was the voice of reason and calm just what we needed! Everything from start to finish went well and our cottage sold in days. Everyone in the team were extremely friendly and helpful and it felt like nothing was too much trouble. Nic even offered us advice on our move.
Jenny · 24 August 2024
Agent replied · 23 October 2024
Thank you for your kind review Jenny. We were pleased to help and we hope the rest of your move goes smoothly
★★★★★ 5/5
GoogleRecently purchased a house through the Basingstoke branch. The selling agent Martina was very helpful and couldn’t do more to make the process simple and easy. Great communication, helped to move things a long and got the job done under very tight timeframes. Thank you for all your help, if we ever sell or look to buy another house we would happily engage Martina and the team again.
Danny · 24 October 2023
Agent replied · 23 November 2024
Thank you for your great review. I am delighted to hear how pleased you were with Martina
★★★★★ 5/5
GoogleA wounderful experience with Gascoigne pees. Miss Amy Hart was helpful in finding us the property and she did an excellent job and customer services was brillant. The process was pretty quick and easy. We would for sure recommend using her if you are looking for a rental.
Sreecharan · 16 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave this review. We are delighted to have been able to help
★★★★★ 5/5
GoogleMassive shout out to Gascoigne-Pees, in particular, Martina for being just the absolute star she is! For a first time buyer, the process can be very daunting but Martina made everything super clear and just been on it with everything and having her wide network certainly helps speed things along too! Would highly recommend the team regardless as to whether you’re a buyer or a seller.
Harrison · 24 October 2023
Agent replied · 23 October 2024
Thank you very much for your great review. We really appreciate such positive feedback
★★★★★ 5/5
GoogleWe began looking for a property on Tuesday and by Thursday Simon Swanson had found us the perfect property and shown us around. Kayleigh Rogerson has been fantastic on the admin side. All paperwork is completed and deposit paid. All in 2 days!! What an incredible service! Can't recommend Gasgoign-Pees enough. We have had amazing communication throughout and now we can't wait to move in :)
Jason · 24 October 2023
Agent replied · 23 October 2024
Thank you for your fantastic review Jason
★★★★★ 5/5
GoogleHarjit manages our property for us and since he has taken over. We have been so impressed with his professionalism and care. No request is too small and he is always very efficient at getting tasks done in a timely manner. Thanks Harjit
Amy · 6 December 2024
Agent replied · 10 December 2024
And thank you Amy for this great review. I am delighted to hear that you are happy with Harj’s work
★★★★★ 1/5
TrustpilotWarning - avoid this company at all costs!!
Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.
Neeta · 10 August 2024
★★★★★ 5/5
GoogleOur experience with Joe has been a breeze. He has gone above and beyond for us. Answering all our questions. And making our move much easier. Thank you Joe.
Jacqui · 1 May 2025
Agent replied · 22 May 2025
Thanks for this brilliant review Jacqui
★★★★★ 1/5
Googleno issues until moving out when they tried to charge the whole deposit amount for cleaning and redecoration even though the house was cleaned including carpet cleaning and trying to charge £1400 for scuff marks on walls! would definitely avoid! also tried to charge for the same thing twice(7 times!) and one for something that was clearly in the check in report!
Josh · 8 October 2025
Agent replied · 22 October 2025
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the concerns raised regarding your move-out process and deposit deductions.
We understand how upsetting it can be to feel charges are unfair or duplicated, and we take these matters seriously. Our aim is always to ensure transparency and fairness in our procedures, and we regret that your experience did not reflect that. We would welcome the opportunity to review the details with you and clarify any discrepancies, especially regarding the check-in report and cleaning charges.
Please feel free to contact our team directly so we can look into this further and work toward a resolution. Your feedback helps us improve, and we appreciate you bringing this to our attention.
★★★★★ 5/5
GoogleReally pleased with the tenancy services at Gascoigne-Pees, the whole process from viewing through to moving in was very smooth and staff were really helpful when we had questions.
With special thanks to Carly Byrne, Harjit Sahota and Nataliya.
M · 7 December 2024
Agent replied · 10 December 2024
Thanks for taking the time to leave this great review
★★★★★ 5/5
TrustpilotGreat service from Basingstoke branch
We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.
Chris · 16 October 2025
★★★★★ 5/5
GoogleWe’ve had a great experience with Gascoigne pees. Carly Byrne was helping us find a property and she did an excellent job. The process was quick and easy and we would definitely recommend using her if you are looking for a rental.
Adrianna · 16 October 2024
Agent replied · 23 October 2024
Thank you Adrianna for your great review.
★★★★★ 1/5
GoogleI am extremely disappointed with this agency’s lack of transparency and professionalism.
They made adjustments quietly, leaving me to discover the increase on my own. This kind of practice feels untrustworthy.
If you’re considering using this agency to manage your property, be cautious and make sure to monitor your statements carefully. I cannot recommend them based on my experience.
Nancy · 15 October 2025
Agent replied · 22 October 2025
Thank you for sharing your feedback. We're genuinely sorry to hear about your experience and understand how frustrating it must have been to encounter unexpected changes without clear communication.
Transparency and professionalism are values we take seriously, and it's clear we fell short in this instance. We’re currently reviewing our internal processes to ensure that all adjustments are communicated promptly and clearly to our clients moving forward.
We appreciate your honesty and hope you'll consider reaching out directly so we can better understand the situation and work toward a resolution. Your insights help us improve, and we’re committed to doing better.
★★★★★ 1/5
TrustpilotI will keep this short
I will keep this short
"BEWARE" There is a reason this company gets such poor reviews. They have very poor or no ethics and constantly tell you Lies. YOU HAVE BEEN WARNED
Ronald · 23 January 2026
★★★★★ 5/5
TrustpilotGascoigne-Pees Maidenhead gave us a…
Gascoigne-Pees Maidenhead gave us a fantastic service. After 40 years living in our home with memories of raising a family, my wife and I were dreading the day we decided to move. The team at Gascoigne-Pees guided us throughout the months of waiting and searching for that big move. We were treated with dignity and professionalism that finally paid off when we found our new home, being guided through the sometimes stressful processes of conveyencing.
100% recommendations for a fantastic service.
Jean-Marc · 22 January 2026
★★★★★ 5/5
GoogleMust say Paul and the the team and the amazing mortage advisers made
Our life simple and easy. Paul
Efforts were really appreciated and the team went the extra and more for us. Thank you to all.
Steven · 19 November 2024
Agent replied · 10 December 2024
Thank you Steve for leaving this great review. So pleased that Paul and the team were able to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.