Trusted Agent profile · Basingstoke and Deane
★★★★★
350 reviews across 3 platforms
35 Winchester Street, Basingstoke, RG21 7EE, Basingstoke and Deane, RG21 7EE
Gascoigne Pees's office in Basingstoke and Deane, at 35 Winchester Street, is rated 4.1 out of 5 across 350 reviews on three platforms, including 261 Google reviews rated 4.5.
Every review we hold for the Basingstoke and Deane office, from every platform, shown as written. First names only.
5/5
GoogleOur move was long and difficult(due to bottom of chain problems), but Martina from The Basingstoke office was excellent and managed to ensure that the chain remained in tact. She provided regular updates to us which was very reassuring. Highly recomended.
5/5
GoogleA very understanding and professional service from Gemma in particular.. Very very supportive of our move and willing to change our move date due to a change of circumstances. I would thoroughly recommend anyone searching for a place to live to utilise Gascoigne Pees and their professional approach at a what can be a stressful time.
5/5
GoogleWe had Connor looking after us and he was great. Quick to respond and a really nice guy. Overall very helpful, no delays caused by them, would recommend!
1/5
TrustpilotTerrible experience
Terrible experience. Even after paying each monthly rent bang on time and spending £600 on professional cleaning, deposit not returned on time and with other spurious deductions. I had to continually chase every step of the way and generally company always fell short of expectations. Bitter experience.
5/5
TrustpilotExcellent service…
I wished to sell my property in Maidenhead and David from Gascoigne Pees came to my property.
5/5
GoogleAbsolutely amazing, full of useful information very helpful. Julie has provided top class customer service and care she is always there to answer any questions and worries. Absolute asset to the company would highly recommend. J&C
5/5
GoogleFrom beginning to end, these guys were brilliant. Friendly, professional, honest. Felt very comfortable with each person we to deal with. Can't recommend them enough.
5/5
GoogleCarly Byrne was fantastic
5/5
GoogleI was on a very difficult situation and explained why I needed to rent in just a few days... I can only say... All team was amazing, I don't have words for my appreciation. NPositiveProfessionalism
5/5
GoogleMy wife and I looked at Gascoigne Pees to rent our first home together and we received Great service from Gemma and Richard who showed us around the property everything was explained in great detail and the steps we needed to take to let the property, very professional and helpful.
5/5
GoogleThanku,Simon for helping me out so quickly, thanks for understanding our need.Hopefully we move in sooner. All best for your hard work.
1/5
TrustpilotWorst experience
Worst experience! Unprofessional staff and management!
4/5
GoogleI recently needed to rent a property at very short notice all the other letting agent's in Basingstoke 'added' me to their lists... Gascoigne Pees arranged viewings for the following day. I moved into a great property within 3 working days.. references done and tenancy agreement signed very professional and efficient 😊
5/5
GoogleExcellent service by Carly Byrne from Gascoigne-Pees. It was a hassle-free move in to the property and it will be unfair if i dont credit Carly for this. She sorted out all the queries raised with the landloard and setup everything ready for the move in date.
5/5
GoogleCarly Byrne, Amazing such a positive and happy person clearly loves her job and enjoys what she does, can’t thank her enough for everything she has done for me and Megan, we have now found our home and can settle. Definitely recommend such an amazing friendly team.
5/5
GoogleSimon, Kayleigh and Chris you were amazing. Very friendly, very convenient and very efficient. Keep up the good work.
5/5
GoogleReally happy with good cooperation with gascoigne pees, espacially to Carly Byrne our Agent Lettings, she is really profesional and helpful- is good person on good place, help us moving to new property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant service and super stars for Gemma and Adam and whole team. Gascoigne-Pees helped us find out a really nice size apartment in town centre, and within 48 hours we moved in! very nice team and highly recommended to everyone!
5/5
GoogleExcellent process from start to finish! Great communication from Gemma throughout my rental application
5/5
TrustpilotGive Martina a raise!
Martina in the Basingstoke office is excellent. She's frank, honest and persistent which is precisely what you need an estate agent to be. Thank you!The whole team were great, but Martina particularly stood out for us!
5/5
GoogleMyself and two friends have let a house from Gascoigne Pees. Our point of contact was Carly, who was always very friendly, professional and accommodating as we all work shifts so the whole process was disjointed on our part. I would let with them again.
5/5
GoogleExtremely happy with the services provided by agency and specially by Chandon Bell who has been very supportive and provided a high quality and professional service throughout letting process. Thank you for your services.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleAn agency that doesn't give you back your holding deposit.
5/5
GoogleReally impressed with the help we got from Chandon at Gascgoine-Pees, it was our first time renting but everything went smoothly and she was a lot of help. Highly recommend them!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
