Trusted Agent profile · Basildon
★★★★★
1,998 reviews across 2 platforms
67 Southernhay, Basildon, SS14 1EU, SS14 1EU
Part of Douglas Allen, see every office.
Douglas Allen's office in Basildon, at 67 Southernhay, is rated 4.7 out of 5 across 1,998 reviews on two platforms, including 239 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Douglas Allen Basildon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Basildon.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you to Michelle and the team at…
Thank you to Michelle and the team at Douglas Allen. They have provided a fabulous and efficient service, everything happened as they said it would. I was kept up to date with everything throughout the process and everything went very smoothly. The help and support was very much appreciated.
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotTop quality service
The service we received from Denise was fantastic. She went above and beyond to make the process run as smooth as possible. She made a stressful process a lot more manageable and I will be recommending Douglas Allen to friends and family
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotVery pleased with the level of service…
Very pleased with the level of service they provided us with. Caroline and Alex were extremely helpful.
Hi Ozgur,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents.Best wishes,Douglas Allen.
5/5
TrustpilotQuick sale and professional service
We advertised the property with other local agents who were unable to sell the property for quite some time, but Douglas Allen with the work ethics , enthusiasm and professionalism were able to get an offer within one week of advertising the property. Lucy Chirstopher was exceptional.
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
5/5
TrustpilotHasan was absolutely briliant
Hasan was absolutely briliant. Very professional & answered all my questions. He is an example to many how service must be delivered, he certainly exceeded above and beyond my expectations. Will be a pleasure to do business with him in the near future. A***************, thank you Hasan.
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
5/5
TrustpilotKhaleesha was extremely helpful…
Khaleesha was extremely helpful throughout the whole buying process. She was attentative to what I was looking for, she communicated well and she always took the time and care needed for all my questions as a first time buyer. I would highly recommend Douglas Allen on this basis and especially Khaleesha!
Dear Greg,Thank you very much for taking the time and trouble to post this 5 Star review noting the care and assistance you received from Khaleesha at our Woodford Green office. Khaleesha is a true professional and will be delighted that she has been of great help to you.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotDouglas Allen Barkingside
Douglas Allen Barkingside Branch has been great to deal with. This was our 1st time of purchasing a property, we used their mortgage broker service and can honestly say the communication and information was briliant.Huge thank you to Michael and Bill.We really felt looked aftered. Would definitely recommend Douglas Allen Barkingside.
Dear Mrs Patel, Buying your first home can seem very daunting to many clients, but offering a full in house service and ensuring we are available to help all the way from viewing the home until you collect your keys is our service levels. I am really pleased that you felt looked after and thank you for your kind recommendation.I wish you all the best in your new home and look forward to helping again in the future.Kind regardsPaul Ingleton - Associate Operations Director
1/5
TrustpilotPoor sales negotiators and the…
Poor sales negotiators and the inability to return calls meant that Douglas Allen was a no go for me. There were plenty of other reasons too like inflexibility when trying to do a short term contract and a sales fee that had no flexibility were the main reasons I chose not to go with them.
5/5
TrustpilotTHANKS YOU
THANKS YOU. I like to thanks to all Douglas Allen team Special Thanks to Michael Aloto as he help a lot about my case always ready to help I also like to big thanks to Michael on behalf of my family to give right advise to make my family happy 🙂🙂🙂🙂
Dear Suhel, Our aim is always as you say to make you and your family happy by being available to help firstly find your home and then to take you through the process every step of the way. I will pass on your thanks to Michael and we look forward to helping you again in the futureKind regardsPaul Ingleton - Associate Operations Director
5/5
TrustpilotSelling the bungalow
Dawn the lady I dealt with at the beginning this process has been outstanding
We're so glad to hear about your positive experience with our team member. We appreciate you sharing this feedback!
5/5
TrustpilotWoodford Branch
Fantastic service from Steve and his team, great communication throughout the process and brilliant proactive sales approach. Steve was so helpful through the final part of the transaction and made sure everything stayed on track and moved as quickly as possible. A brilliant experience and thanks for everything.
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotGreat team, so helpful!
Ray and his team at Douglas Allen were brilliant! They helped us find our dream home and I can't thank them enough. Nothing was too much trouble for them, they were always really friendly & polite and they helped us every step of the way. I would definitely recommend using Douglas Allen
Dear Niki,Thank you for your kind comments regarding Ray Phipps and the team at my Wanstead branch. Helping people find their dream home is of great importance to us and it is always hear it happening in our branches.Thanks again for your commentsRob WadeAssociate Operations Director
5/5
TrustpilotHuge Thank You To Joanna Martin who…
Huge Thank You To Joanna Martin who work for Douglas Allen. From the beginning to the end she was brilliant. She was very helpful , kind, polity, patient with me through all the process. She is very talented and professional. Douglas Allen has to be very proud for this young lady. Personally, I will recommend to everyone that if they need to rent, bye or sale a house to contact Joanna.
5/5
TrustpilotI was really pleased with the services …
I was really pleased with the services of both ammer haroon and ziyad boodoo. Ammer has been speaking to me for a while now and has hopefully helped me secure a house ive been looking at for. Would recommend speaking to him of you need any help with buying or selling.
Dear Yogesh,Many thanks for your 5 Star review of our Barkingside office and in particular Ammer and Ziyad there. Homebuying can be a stressful process so I am glad we were able to help you so much.I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
GoogleThanks to Nathan Davis for his professional & prompt responses to by letting request. Taking time to keep me updated throughout the process. From my original interest to the question I had concerning the property details. Thanks Nathan.PositiveResponsiveness, Quality, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
4/5
TrustpilotDouglas Allen Woodford
Khaleesha at Douglas Allen was very competent and helped us secure our property. She was very friendly, always available on the phone if we needed to speak to her and she knows her stuff. Made our first experience of buying a house a very good one. Thanks Khalessha :) Sabrina and Tony
Dear Sabrina & Tony,Thank you for posting your kind comments. Buying a property can be a nerve jangling experience for anyone, especially the first time as you were. I am glad Khaleesha and her Woodford Green team were able to help you achieve this through her expertise and friendly service.May I wish you both much happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotDouglas Allen WOODFORD branch
Absolutely thrilled with the service I received. The house seller caused a few problems but manager Stephen Ford was extremely helpful and ironed out any problem that arose with buying my first flat. Would highly recommend this branch. Thank you so much to all at Douglas Allen who helped out. Tom Edgar
Dear Mr Edgar,It is very kind for you to acknowledge the service given by Steve Ford and our Woodford Green branch in this way. The whole team their take much pride in helping customers achieve their dream move and will take a lot from your very kind comments.I wish you many years of happiness in your new flat.Regards,Jon Holden - Managing Director, Douglas Allen
4/5
TrustpilotMaria Ticehurst (Walthamstow) and Andrew Bilby (Eastham)
Maria and Andrew were without doubt the best thing about Douglas Allen. Maria was extremely hard working and driven. Andrew was highly pro-active and reassuring. He worked very hard for many weeks to look for solutions to problems that arose and to encourage and speed up the solicitors in the chain.
Dear Charlotte, Thank you for your comments regarding Maria and Andrew. Maria as you say is exceptionally hard working and really wants to help people . Andrew also takes great pride in ensuring that your sales precede smoothly.I hope you will be happy in your new home.Rob wadeAssociate Operations Director
5/5
GoogleAndy was more than helpful giving advice to myself and my partner as first time buyers and took time to explain everything, advise and answer any questions I had! Thank you Andy!!
Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleDealt with Joanna Martin from the lettings team who was fantastic throughout the entire process. From the start she was very responsive and kept us in the loop at all times. She dealt with any issues and queries very quickly and I felt she went above and beyond. She made the entire process really simple and straightforward, I couldn't have asked for more.PositiveResponsiveness, Professionalism
5/5
TrustpilotProfessional, honest and efficient
Would like to say a huge thank you to Douglas Allen and especially Andrew Bilby for helping with the purchase of our new property. The service and assistance we received as first time buyers was good and helped ease any nerves in the process. Would definitely recommend them in the future.
Hi Andreas,Thank you for your kind comments regarding Andrew Bilby who looks after our after sales service. I hope you will be happy in your new home.Thanks againRob wadeAssociate Operations Director
5/5
GoogleCouldn't ask anymore from Greg and his team , lots of viewings and offers within a short time brilliant company
Hi Maxine, Thank you for leaving a review and for the kind words for Greg and the team in Basildon! Best wishes, Douglas Allen.
5/5
GoogleThank you so much to Jodie for giving me some great advice when I was looking at the option of renting out my home. Despite not being ready to let my home at the time, I will definitely call back when I am ready. Thanks again!!
5/5
TrustpilotLes and his team at the chadwell Heath …
Les and his team at the chadwell Heath office are brilliant. Professional and very True to their word. Michellle and charlotte Michael and gizem have gone out of their way to make my purchase through them really stress free. I would definitely recommend their office to buy and sell from.
Dear Sonal, Thank you for taking the time to add your thoughts on Les and the team at Chadwell Heath office, we always aim to make any purchase as stress free as possible, often this will be just a friendly ear at the end of the phone to offer the right advice and assistance where required. Buying a property can be stressful as you say but by having our sales progression team and ensuring we keep clients informed is how we make this as easy as possible.We look forward to be more help to you or anyone you know moving forward.Kind regardsPaul IngletonAssociate Operation Director
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Tell us what you need and we'll put you in touch. Douglas Allen Basildon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Basildon.
