Douglas Allen Wickford reviews in Basildon

★★★★★ 4/5

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House Sold

My house took several weeks to sell despite a fairly large number of people come to view. In the end i dropped my house price as after several weeks and several discussions with the team at Douglas Allen I felt my house was priced a little high, this did not help as there was also competition in the same road as mine when a neighbour also put her house on the market the same week as me at a considerable lower price. After Sales team was also excellent.

Kay · 9 January 2018

★★★★★ 5/5

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Natasha Facer, East Ham Branch, Douglas Allen - Excellent service

I want to share how impressed we are with Natasha Facer and the fantastic support, advice, guidance she has provided, and is still providing, in relation to the sale of our property. Her professionalism, patience and support has been second to none. From our first meeting with Natasha we knew we were in good hands. She impressed us with how quickly she proceeded with the sale, from the valuation, arranging photographer, marketing of the property and having viewings - all in the space of just over a week. We have been able to contact her with any queries at any time and she takes the time to respond to our many questions and reassure us when we are unclear and unsure of how to proceed. She is an asset to Douglas Allen, and I am so pleased she is our agent.

L · 13 December 2017

★★★★★ 5/5

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Nathan was so attentive and kind during…

Nathan was so attentive and kind during the process that help me out a lot. Will work with them for sure

Rafa · 11 November 2021

★★★★★ 5/5

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Douglas Allen Basildon review

After months of previously having my house on the market with another estate agent felt that the house wasn’t a priority to get sold so I switched to Douglas Allen. After months of hard work and promoting my house has sold. I strongly feel that Chelsey and Simon at the Basildon Branch did their very best to market/sell my property to get it sold rather than adding a Property and let it sit there hoping someone would put in an offer.Thank you

Sarah · 28 November 2017

★★★★★ 5/5

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I would also like to thank peter …

I would also like to thank peter arrowsmith in hornchurch branch.We wasted a few months with a previous agent, very dissapoiting low viewers over the months. Then I changed to use Douglas Alan and another agent. My property had only 2 days of viewers then sold! So peter came along, very friendly, laid back, understanding, positive and professional. Each time I contacted him or had questions, he was very clear and helpful. People like him really does make a difference, not too serious, pressurised or being competitive, so more relaxed and trustworthy.In the end of the completion day, I was running so late 4pm to hand the keys over to him and he did not stress, complain or rush me at all, which definitely was a bonus!I really appreciate and very glad we had chosen Douglas Alan. If only we had chosen them in the first place..Great team work to all staff!

Lesley · 23 November 2017

★★★★★ 4/5

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I have to say have received a very good …

I have to say have received a very good professional service from the Chingford Douglas Allen team. They have been pro active , responsive and really assisted with not only the sale of our property but also the purchase of our new one. We have been able to speak to them re any issue so and they have advised us and guided us through thsi stressful process. Jess in particular has been incredibly helpful o would have no hesitation in recommending them.

Carol · 1 November 2017

★★★★★ 5/5

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Would recommend

Great experience with Douglas Allen as a first time buyer - Adam was responsive, friendly and happy to help. Quite different to what we had experienced with previous offers and estate agents!

Collette · 1 November 2017

★★★★★ 5/5

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Well worth that little bit more!

We are both 71 yrs old and were looking to buy and sell a house. By chance we walked into Douglas Allen's Chingford office. We had been told they might be a bit more expensive, but gave a good service. We were welcomed by a very friendly bunch of people who quickly put us at ease. They efficiently run through our options, and we settled for the one that best met our requirements. We are so pleased we choose this office, the service has been excellent from the start and the whole way through. The team are - Jake on front desk, courteous, polite, well dressed and a big smile, Jessica (Sales) super efficient, knowledgeable, informative, and very sympathetic to our needs, Natasha (co-ordinator & liaison) always on the ball, kept all parties well informed, she especially impressed the couple who's house we were buying. Then there's James (Branch Manager) he kept his whole excellent team together, lighten the mood and helped us through a few sticky moments.Thank you for your much appreciated service. we would recommend you anytime to anyone who needs that little bit extra.

Geoff · 30 October 2017

★★★★★ 5/5

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Top marks all around!

We recently met Max the newest member of the Douglas Allen office in Woodford, top marks to him for being so enthusiastic about his job and trying to help us out! It’s a attitude we have learned to expect from Douglas Allen. Even though we have been looking for a while because we are hard to please when we call in or go to viewings we always get very friendly helpful service from Andy, Jordan and Ryan, really everyone! Keep up the good work whoever is hiring. x ML

M · 29 October 2017

★★★★★ 5/5

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Great finishers

The Walthamstow real-estate agent that sold me our first ever home (summer 2017). While as first time buyers it took us a while to get a rhythm of the time frames involved, we quickly realised that Douglas Allen was doing an amazing job at managing a very awkward seller for us. Likewise the property would not have completed without the dogged efforts of their sales progressor Andrew Bilby who almost single handedly shepherded through a VERY complex restriction on title issue with the local borough and their representatives - going above and beyond to get the sale completed. Not always a easy journey but would recommend the East Ham and Walthamstow Douglas Allen team to anyone.

Tomas · 24 October 2017

★★★★★ 5/5

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Pleaseantly surprised

Once I found the house I liked, I exchanged in just over a month - which was so quick it took me by surprise. Douglas Allen provided me with a lovely staff member called Tanya Keene to act as a "go between" my solicitors and my sellers solicitors. She was polite, efficient, always answered calls and kept things moving - I rarely needed to chase anything, it was all done for me. I found this process was far less stressful than I expected but that was mainly down to the professionalism of Tanya.

Customer · 19 October 2017

★★★★★ 4/5

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Nabil was very efficient

Nabil was very efficient, arranging many potential buyers to look at our property. We were kept informed both verbally and in writing and sold the property for more than the asking price.

Mrs · 18 October 2017

★★★★★ 5/5

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I have just sold my flat using Douglas …

I have just sold my flat using Douglas Allen in Chadwell Heath and cannot praise them enough. From the outset they have been friendly, supportive and extremely helpful. I had 3 good offers after just 1 open house day and they have all kept me updated throughout the process. Leslie Carter provided me with the original, very realistic, quote, Michelle helped me to complete forms and offered reassurance when needed, Chelsey and Gizem liaised with my buyer and me until completion. Brilliant from start to finish and my most sincere apologies if I've missed anyone out.

Ann · 16 October 2017

★★★★★ 5/5

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I recently put my property on the Walthamstow Branch

I recently put my property on the market with the Walthamstow Branch of Douglas Allen and they have been a pleasure to work with. Maria came to visit me and view the property and talked me though the process. Ben from the branch arranged an open day for people to view the property, we had 3 consecutive Saturday morning viewings and on the third one an offer was agreed and the house is now sold. The team were positive, helpful and understanding to my requirements as someone selling their home. The staff at the branch have kept me informed every step of they way. they are a credit to Douglas Allen.

Anthony · 10 October 2017

★★★★★ 5/5

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Very Helpful

Douglas Allen were really helpful every step of the way. From the viewing right through to completion. Andrew, Ben and the team made sure everything ran as smoothly (and quickly!) as possible.

Andrew · 10 October 2017

★★★★★ 5/5

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Teamwork pays

In spite of the very protracted process prolonged by third parties I have been supported throughout by Douglas Allen. In particular by Heather and Trish in arranging a large number of viewings by organizing and conducting open house days and Janine in energetically coordinating to completion all the elements in the chain to finally arrive at "my happy". I don't think this could have been achieved by a single operator as painlessly to me as has been the case engaging Douglas Allen with a supporting team of experienced and efficient professionals. Many thanks team. GDF

Mr · 23 September 2017

★★★★★ 5/5

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Basildon Lettings Office

My letting experience was based in the Basildon branch with Abbie. She was both professional and approachably friendly throughout. This was a stressful time for me but Abbie's support in both finding a property that was suitable and taking me expediently through the letting process was invaluable. She went above and beyond in liaising with the landlord and expediting the process for me, adjusting to my schedule and short notice changes. Beyond that her personable approach and support was very much appreciated. I have not experienced much of the management team yet but hope this follows in the same vein. Thank you!!

Laura · 9 August 2017

★★★★★ 5/5

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Great service provided from start to …

Great service provided from start to finish. Communication was key to us and they put us at ease every step of the way with regularly updates on the performance of the property. At times we became frustrated and stressed as anyone selling a house would be. However, we were put at ease by Chelsey our Sales progressor who did everything in her power to make our experience as stress free as possible. I would defiantly recommend them to others and would use again in the future.

Emma · 8 August 2017

★★★★★ 5/5

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Humanising House Purchase

I'm grateful to Joe, Jordan and Robin for making the stressful business of buying property a thoroughly human interaction. They dealt sensitively and professionally with every query and worry. They stayed focussed and true throughout, even when they must have felt frustrated with one or two solicitors. Their approach to delivering ethically and to communicating effectively has been second to none.I found their support, their general approach to helping me to buy, exemplary. Indeed, I felt throughout that the team was on my side; the humanity, understanding and know-how demonstrated consistently have been exemplary. Excellent work. Well done, guys, and thanks.

Kay · 1 August 2017

★★★★★ 5/5

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Brilliant service!!

I am really happy with the service that I received from Jodi and Joanna, throughout the process of finding tenants, preparing all the documents and etc., They both are brilliant; especially Jodi. They both responded as and when I needed them.

Customer · 27 March 2023

★★★★★ 5/5

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I was helped in my search for houses…

I was helped in my search for houses and i registered with every agent in wickford most where ok some were shocking but only one stood out by a mile Greg wade at Douglas allen in wickford his attitude and his attention to finding us a home was way above all the other agents i would highly recommend in using Greg to sell and search for your next home. Well done Greg and thank you very much.

Mr · 21 August 2019

★★★★★ 5/5

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Had a property on the market with a …

Had a property on the market with a internet agent and I felt very uneasy having to handle everything myself, I soon realised that this was not for me as I might of well just put it in the internet myself so I decided to go to a professional l. After meeting James I decided this was the route I wanted to take and thank god I did, as at times my sale had issues and between James and Natasha they managed to keep the stress to a minimum for me whilst saving me a lot of money in the process. I can honestly say cheaper is not better and if you want a job done properly you need the right tools.Mrs A.

Alex · 7 June 2017

★★★★★ 5/5

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Douglas Allen Chingford.

James, Jess & Kaitlin were all very helpful & efficient. In fact Jess had a buyer lined up the day I asked them to sell my house. Teresa B

Teresa · 11 August 2019

★★★★★ 5/5

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Douglas Allen Wickford branch

Douglas Allen, Wickford branch recently sold my elderly fathers home. We were extremely pleased with the professional service provided by the whole branch team including Natasha and Stuart. We would particularly like to single out both Hazel and Ben who were absolutely brilliant in answering our queries and always acted with utmost respect regarding my fathers individual needs. We are so grateful for all your efforts and would highly recommend you and your team to our friends and family. Thank you so so much.

Sarah · 2 May 2017