1/5
TrustpilotDon’t give you house to those one
Don’t give you house to those one, you passing offer and they don’t pass those to the seller,
Trusted Agent profile
Douglas Allen Billericay reviews
★★★★★
1,871 reviews across 2 platforms
Cumberland House, 129 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH
Douglas Allen's Basildon office at Cumberland House is rated 4.7 out of 5 across 1,871 reviews on two platforms, including 119 Google reviews rated 4.8.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilot⭐⭐⭐⭐⭐Outstanding Service from Nisha Kaur
⭐⭐⭐⭐⭐
Agent replied · 23 September 2026
We are so pleased to read your wonderful feedback regarding your property purchase. It's truly rewarding to know that Nisha and our team's professionalism, responsiveness, and dedication made such a positive impact on your experience. We always strive to ensure a smooth and stress-free process for our clients, and your kind words affirm our efforts. Thank you for your high recommendation; it means a great deal to us.
4/5
Trustpilotgood but leases could be more bespoke
Paris Hall did an excellent jobThank you
Agent replied · 29 December 2024
Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotExcellent service
Excellent service, second to none.
Agent replied · 29 December 2024
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Agent replied · 29 December 2024
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
Trustpilot⭐☆☆☆☆ (1 Star)
4/5
TrustpilotWould you recommend Douglas Allen?
Yes, Staff was polite and helpful
Agent replied · 29 December 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Agent replied · 29 December 2024
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
GoogleAnthony and Danny offered a very professional and hassle free experience. Communications really good would recommendPositiveProfessionalism, Value
5/5
TrustpilotAll very helpful sorted everything out…
All very helpful sorted everything out for me I didn’t need to do anything worth the money
5/5
TrustpilotMy dealings with Gill and Carl from Billericay office I have found to be helpful and professional
Helpful and professional
Agent replied · 29 December 2024
Dear Ms Collins, Thank you for your kind review and I am pleased that you have found Carl and Gill at my Billericay office both kind and professional. Our aim as a company is to ensure we help all our clients and give them the service levels above and beyond what is expected.Kind regardsPaul IngletonAssociate Operation Director
4/5
TrustpilotWhen viewing efficient, helpful and not pushy
helpful with viewings
Agent replied · 29 December 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
2/5
TrustpilotThe property looked at was not…
The property looked at was not appropriate for our needs
5/5
TrustpilotVery impressed with the service…
Very impressed with the service communication reliabilityThe experience and the knowledge I felt extremely comfortable
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes, Douglas Allen
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for your 5* review, Anita! Best wishes, Douglas Allen.
5/5
TrustpilotNice service
Rating only, no written review.
5/5
Trustpiloteverything was fine
Rating only, no written review.
Agent replied · 29 December 2024
Dear Enman,Thank you very much for posting your 5 Star review of Douglas Allen.Kind regards,Jon Holden
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
TrustpilotVery helpful and keep us well informed
Rating only, no written review.
Agent replied · 29 December 2024
Natalie,Many thanks for your 5 Star rating.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotVery helpful
Rating only, no written review.
Agent replied · 29 December 2024
Dear Ms Bodgi,Glad we were able to help with your move.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent I found tenants within 3 days
Rating only, no written review.
Agent replied · 29 December 2024
Dear Mariamma, I am pleased to see that you found tenants quickly for you property, it is always our aim to work with the client to find the right tenant within the timescale requestedKind regardsPaul Ingleton - Associate Operations Director
4/5
TrustpilotVery helpful and friendly service
Rating only, no written review.
Agent replied · 29 December 2024
Dear Sarah,Many thanks for these kind words, glad we were able help!Kind regards,Jon Holden - Managing Director, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas Allen Billericay
How many reviews does Douglas Allen Billericay have?
Douglas Allen's Basildon office has 1,871 reviews across two platforms: 119 on Google, 1,752 on Trustpilot (across the whole business).
What is Douglas Allen Billericay's rating?
Douglas Allen Billericay is rated 4.7 out of 5 across all 1,871 reviews, and 4.8 out of 5 on Google from 119 reviews.
Where is Douglas Allen's Basildon office?
Douglas Allen Billericay, Cumberland House, 129 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH.
