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Belvoir Basildon reviews

4.2

★★★★★ Great

107 reviews across 4 platforms

Unit 1, Office 4 Capricorn House, Cranes Farm Road, Basildon SS14 3JJ

Part of Belvoir, see every office.

Belvoir's Basildon office at Unit 1 is rated 4.2 out of 5 across 107 reviews on four platforms, including 78 Google reviews rated 4.4. Checked 9 October 2026.

Google logo

4.4 / 5

78

Reviews on Google

This office

Facebook logo

3.0 / 5

4

Reviews on Facebook

This office

View Agents logo

4.9 / 5

16

Reviews on View Agents

This office

AllAgents logo

9

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Basildon

Belvoir Basildon in under new ownership by Franchisee, Keeley Taylor 'We provide letting and property management services to Landlords and Tenants in Basildon, Romford and Southend on Sea. We pride ourselves on our vast local knowledge of the area and a service that really can't be beaten!

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

We would just like to post a massive thanks to the team at Belvoir in Basildon. Having worked with Jayne, Keeley & Nicola for many years now on both the rental & sales side of the industry we cannot recommend this company & team highly enough. Apart from being friendly & great to work with, they have everything covered, either collectively or dedicating the right person to address the different & often complicated elements of the industry. The depth of knowledge, approach & experience is obvious & stands out from the word go. We live abroad & Nicola has managed our rental properties providing us with invaluable advice & guidance through the years, professionally taking care of the properties & addressing day to day issues on our behalf. From selection of tenants to ensuring we remain compliant and up to date with the ever-changing regulations etc. (Jayne seems to have a great feel for selecting tenants) Most recently Jayne marketed, managed & guiding us seamlessly through the sale of a property in the quickest time I have ever known from offer to completion. Once again Belvoir Basildon - thank you all for your help & on-going support. Highly recommended.

Jim · 22 April 2026

5/5

Google

I moved into a property at the beginning of May and from the time of calling, to viewing, then moving in, the service I received from Nicola and Jayne has been brilliant. There were a couple of hiccups with the property when moving in. I contacted Nicola and she was amazing, Nicola had all relevant areas notified and people sent out to the property with urgency and it was honestly such a great help. Thank you so much, moving isn’t an easy task, but you all made it so. Thanks again! Trisha

Trisha · 4 July 2025

Agent replied · 9 October 2025

Trisha, we are pleased you are happy in your new home and Nicola should pride herself on such a wonderful review, thank you

5/5

Google

I know my way around the property industry and I'm generally quite critical of it. Sloppy service and broken promises seem to dominate. However, I entrusted the rental of my property in Brentwood to Jayne at Belvoir Basildon and the experience was excellent - in fact the opposite of what you see and read from other lettings agents. Jayne was courteous, helpful, informative and spot on with compliance requirements (boring but necessary to prevent landlords being hit with big fines). Very, very highly recommended.

Russell · 13 February 2025

Agent replied · 26 February 2025

Dear Russell, Thank you immensely for your glowing review and for highlighting Jayne’s exceptional service. We're thrilled to have defied your expectations and provided an excellent rental experience. Your commendation is greatly appreciated, and we look forward to continually serving you with the highest standard of professionalism and compliance. Warm regards, The Team at Belvoir Basildon

5/5

Google

Thankyou to Jayne and Keeley and the Belvoir Team for looking after my property so well over the years! They have always been extremely professional and have made every effort to find great tennants and ensured the property has been kept in good condition over the years. They have also been brilliant in advertising the property for sale, finding a buyer and facilitating the sale which went through very timeously. I couldn't recomment Belvoir highly enough!

Oliver · 27 February 2025

Agent replied · 26 February 2025

Dear Oliver, Thank you immensely for your glowing review and the five-star rating! It has been our absolute pleasure managing your property and facilitating its sale. Jayne, Keeley, and the entire Belvoir Team are delighted to have exceeded your expectations. We take pride in our commitment to professional excellence and timely results. Your high recommendation means the world to us! Warm regards

5/5

Google

I have used Belvoir for over 10+ years to deal with the rental of my property in Essex. Jayne and Keeley at Belvoir are exceptional and always a pleasure to deal with - they are approachable, friendly and always respond in a timely manner. I wouldn't ever look to go anywhere else for assistance as I receive first class service from them. Thank you again for all your help!

Phoebe · 13 March 2026

5/5

Google

Have to say this is one of the best Estate Agents I have come across, very professional and helped me to secure a rental, Jayne and Keeley deserve a lot of credit for the way they handled the process and took me through each step and kept me informed of the progress, would certainly use them again! Thank you so much

Adrian · 13 March 2026

5/5

Google

The team at Belvoir have been amazing. Jayne our main point of contact was so helpful always kept us updated and made what was a stressful time moving easy and as less stressful as could be. They were already on hand with any problems or issues and we are so thankful and grateful for them in giving us this opportunity to have them as our agents. Amazing service friendly and helpful . Thank you Jayne and team much love Kayleigh and co ! X

Kayleigh · 15 April 2024

Agent replied · 21 December 2024

Thank you for the great review! We hope you are very happy in your new home.

5/5

Google

Yesterday, I relocated to the South End. Although I have visited numerous residences, Belvoir assisted me expeditiously and without difficulty with the necessary documentation. Yesterday marked the move-in of Belvoir team members Keeley Taylor and Jayne Wooding, who completed all paperwork in forty-eight hours. Even though she had other commitments at the time we requested to pick up the key, Jayne was incredibly accommodating, kind, and patient in her responses to all inquiries. The Belvoir team is, without a doubt, the finest in the South End region.

Velmurugan · 15 April 2024

Agent replied · 21 December 2024

Thank you for taking the time to give us this review. We are glad everything exceeded your expectation and we hope you are very happy in your New Home.

5/5

Google

I have had my property managed by Belvoir Lettings for over 15yrs and can honestly say that I have had no complaints. I am amazed at how prompt they are in finding new tenants whenever there's a vacancy which is generally a concern for all landlords. They have an excellent system of vetting potential tenants to ensure that the right person is suitable and also when it comes to keeping me informed regarding issues with the maintenance of the property. I feel very secure as a landlord and know that I am in good hands with Belvoir Lettings. Carlos

Carlos · 18 August 2026

5/5

Google

Great service with Belvoir, friendly staff, and a very smooth rental process. The team was helpful, professional, and quick to respond to any queries. I would like to thank Jayne for the friendly and responsive throughout the rental process.

Anju · 22 June 2026

5/5

Google

I had such a great experience with Belvoir, honestly, I can’t recommend them enough! The whole process was smooth from start to finish, and the team was so helpful. Massive shoutout to Jayne, who was an absolute star in helping me find the perfect place. She really took the time to understand what I was looking for and made everything so easy just solid advice and great communication throughout. Also, a huge thank you to Keeley, who handled all the paperwork seamlessly. She kept me updated every step of the way, made everything incredibly straightforward, and took all the stress out of the admin side of things. If you’re looking for a new place, definitely check out Belvoir you’ll be in great hands!

Elizabeth · 23 April 2025

5/5

Google

I would like to extend my heartfelt thanks to Jayne and her team at Belvoir for their exceptional assistance in helping me and my family move into our beautiful new home. Their professionalism and dedication made the entire process …

David · 13 April 2025

Agent replied · 21 December 2024

Thank you David, we hope you are happy in your new home

5/5

Google

A bit of a weird review as we are no longer with Belvoir, but honestly cannot get over how wonderful Nicola has been in the lead up to us leaving our old place. Our landlord recently decided to sell through a third party estate agent taking us all by surprise. But Nicola went above and beyond for us. Was so helpful negotiating a moving date and looking after us when trying to find a new property. Looked after us as much as she could and nothing was too much trouble. Thank you so much for your help, professionalism and for genuinely being a nice person to deal with in what was quite an upsetting time for me & my little family.

Hannah · 22 December 2022

Agent replied · 21 December 2024

Thank you Hannah, we are always happy to help and this is lovely feedback.

5/5

Google

Keeley and Jayne, Thank you for your help. Thank you for everything you did. In 3 years and half I never had any problem with Belvoir team. I had only 2 issue with the flat in this years and all the time they fixed everything very quick. Thank you so much for everything! ❤️

Razvan · 26 June 2024

Agent replied · 21 December 2024

Thanks Razvan, we hope the move went well

5/5

Google

Belvoir Lettings provided outstanding service throughout my tenancy at the property in the Brentwood area. They were always just a phone call away whenever any issues arose, and their responsiveness and professionalism made the entire experience truly seamless. I had an amazing experience with them and would wholeheartedly recommend Belvoir to anyone looking for reliable and supportive letting agents.

Siva · 2 October 2025

Agent replied · 9 October 2025

Dear Siva Kumar, Thank you so much for your glowing review! We're delighted to hear that you've had an outstanding tenancy with us. Our team strives to be responsive and professional, ensuring a seamless experience for all our clients. Your recommendation is the highest compliment we could receive. We look forward to serving you and others in the future. Warm regards,

5/5

Google

My experience with Belvoir was first class. The team are friendly, efficient and professional. In particular Jayne who advised me and went above and beyond in helping and supporting me throughout the whole buying process.

Julie · 7 October 2024

Agent replied · 21 December 2024

Thank you Julie, we hope you are happy in your new home

5/5

Google

"I had a fantastic experience with Belvoir! From the start, the team was incredibly helpful, professional, and attentive to my needs. They guided me through each step of the process, whether it was arranging viewings, answering questions, or providing clear, timely updates. Their knowledge of the local market was impressive, and they truly made me feel supported. What I appreciated most was their transparency and responsiveness; any questions I had were answered quickly, and they went above and beyond to make the whole experience as stress-free as possible. I’m thrilled with my new home and couldn’t have asked for a better agency to work with. Highly recommend to anyone looking for a trustworthy, efficient, and friendly service!"

LUCY · 6 November 2024

Agent replied · 26 February 2025

Lucy, thank you for taking the time to give us such a good and thoughtful review. We home you are happy in your new home and we are so pleased you felt supported, in what can be a very stressful time.

5/5

Google

Brilliant service from start to finish and a fast turn around. Jayne made the whole process stress free for us, we are over the moon with the property. I would recommend using Belvoir to anyone looking to rent or buy a property!

Sam · 25 April 2024

Agent replied · 21 December 2024

Many thanks Sam

5/5

Google

Belvoir! was our seller’s agent. We have been thoroughly impressed with their industry knowledge and friendly manner. They have gone above and beyond by communicating proactively with everyone in the chain to ensure reasonably timed progress towards the exchange. No doubt we’d still be months from completion without them. We have now exchanged and that’s thanks to them and our lawyers. I’m so thankful for their help navigating a tricky chain despite not even being our agent! I wouldn’t sign with anyone else if I had to get into another chain.

Tessa-Elisabeth · 7 October 2024

Agent replied · 21 December 2024

Thank you it was a pleasure to be able to help and we hope you are very happy in your new home.

1/5

AllAgents

As a landlord ,doing business

As a landlord ,doing business with Belvoir Basildon has been a Nightmare . I found them inefficient and dishonest. I have changed management six months ago but they are still holding on to the tenents deposit and not releasing it to the new agent, without giving any reason for doing so by the accounts person called Keeley Taylor . Keeley mainly lacks in communicating skill and refuses to communicate with the current agent. I have regretted every minute I have had business with Belvoir Basildon since Keeley joined the agent recently .I would never touch this agent with a barge pole.

Susan · 8 April 2015

Agent replied · 15 August 2025

To date the DPS is still waiting for you to respond to them in regards to the single sided claim. At every step we have been in touch with your new agent Carol at Barratts, I have emails confirming we have kept them informed. As you are aware the deposit is protected by a deposit scheme so we have NO control over the overall repayment. There are rules and procedures to follow. Please refer to your new agent as they have all the details required to take this forward for you with the DPS.

5/5

Google

Very professional pleased with service Many thanks

Alan · 15 August 2026

Agent replied · 21 December 2024

Many thanks Alan.

4/5

Google

Belvoir team made the process of renting a property smooth and transparent. Jayne and Keeley were available through out the process and clarifies all the doubts we had about the process. Kudos to the team.

Subhash · 15 April 2024

Agent replied · 21 December 2024

Thank you for the great review, we hope you are very happy in your new home.

5/5

Google

I had a fantastic experience with Belvoir letting agency. From the very beginning, the team was professional, approachable, and quick to respond to any questions I had. The process was explained clearly and handled smoothly, which made everything stress-free.

Venkata · 4 October 2025

Agent replied · 9 October 2025

Dear Venkata Vanitha, Thank you for your glowing review! We're thrilled to hear about your positive experience with Belvoir. Our team is dedicated to delivering a professional and efficient service to make the letting process as seamless as possible. We appreciate your feedback and are glad we could contribute to a stress-free experience. We look forward to assisting you in the future

5/5

Google

Ms. Jayne Wooding is so incredible and very helpful with just one message and she responded immediately. Thank you so much for your help maam Jayne!

John · 22 June 2024

Agent replied · 21 December 2024

Thank you very much John!

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Questions about Belvoir Basildon

How many reviews does Belvoir Basildon have?

Belvoir's Basildon office has 107 reviews across four platforms: 78 on Google, 4 on Facebook, 16 on View Agents, 9 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Basildon's rating?

Belvoir Basildon is rated 4.2 out of 5 across all 107 reviews, and 4.4 out of 5 on Google from 78 reviews, checked 9 October 2026.

What do landlords say about Belvoir Basildon?

12 reviews from landlords, rated 5.0 out of 5 on average. For example, Rna wrote: "Belvoir Basildon - the office has been very supportive and accommodating to me, especially Keeley and Sophie. They have always kept me updated regarding the ..."

What do tenants say about Belvoir Basildon?

3 reviews from tenants, rated 4.7 out of 5 on average. For example, Adewale wrote: "I recently made contact with belvoir and the experience and professionalism of the staff was excellent. The agent I spoke to Shelley Willis exhibited excellent ..."

Where is Belvoir's Basildon office?

Belvoir Basildon, Unit 1, Office 4 Capricorn House, Cranes Farm Road, Basildon SS14 3JJ.

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