5/5
GoogleI used Balgores to sell my house in January 2020, so it made sense to use a tried and tested firm that I know and who are local. Massive thanks to Sarah Oakley at Basildon for seeing my purchase through to the …
Trusted Agent profile · Basildon, Essex
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Balgores Basildon reviews
★★★★★
556 reviews across 1 platform
28 Southernhay, Basildon, Essex, SS14 1EL
Part of Balgores, see every office.
Balgores's office in Basildon, Essex, at 28 Southernhay, is rated 4.7 out of 5 across 556 reviews on 1 platform, including 556 Google reviews rated 4.7.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Google5/5
GoogleSmooth and quick process!
Agent replied · 23 May 2026
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleHaving worked with Balgores Basildon for a number of years I am always pleased with their efficiency and speed of service. Sarah Oakley is always on hand to chase and push matters through to conclusion in a friendly and professional manner ensuring both customers and professionals are satisfied. Would highly recommend.
4/5
GoogleMy husband and I have had an overall great experience with the purchase of a bungalow. We did have some issues at the start with one of the agents but this was soon sorted. Overall the mortgage adviser Lucy and sales professor Sarah were fantastic. Thank you all.
5/5
GoogleI cannot rate Balgores Basildon enough! All the team were great but I would like to say a special thank you to Jonathan who sold our house within 2 weeks! And a massive thank you to Sarah who was amazing at pushing our sale through and …
4/5
GoogleWe're currently house hunting and Balgores Basildon is the first real estate group that we've reached out to. They conveniently booked us different quality houses to see in one day, nearby each other, which was very helpful. They're also very pleasant and responsive.
5/5
GoogleWe were seeking a flat/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Mica was just an AWESOME agent!! She was very thorough, pleasant and patient, while made sure all info …
5/5
GoogleRecommend Balgores if you are looking to let out your property. I dealt with Masum, he stayed in contact with me every week during the renovation and once the property came to market months later he was able to secure me the perfect family within a week!
5/5
GoogleWe are pleased to recommend our mortgage advisor- Lucy Franklin and her assistance - Mackensie Walker. Lucy was very polite and professional. She explained each and every step clearly and acted promptly to obtain our mortgage.
5/5
GoogleBalgores provided a great level of service whilst buying our property. Our process was not an easy one and Sarah was a great help in assisting with pushing the sale along and keeping all parties informed with developments. Excellent communication and patience in what was a very stressful time.
5/5
GoogleJordan has been really friendly and helpful throughout the process and helped things run smoothly from start to finish. I feel like I can contact her as and when I need and she is always happy to help. Would recommend :).
5/5
GoogleI couldn't have asked for a better service from the team at Balgores Basildon. From the initial meeting, the agents that came to show people around to the sales progressor - they all worked so hard for me. Special thanks to Joseph, Joe and Sarah.
4/5
GoogleBalgores Basildon did a fantastic job for us. They were constantly checking in with what we needed at every stage. Jonathan made a prompt appointment and attended my house when there was need to make a change. Josh was always on hand to …
5/5
GoogleWe've been in touch with Mica at Balgores,trying to secure a place. She has been ablolutely fantastic, friendly and helpful. Although we couldn't finalise the transaction, our fault, we highly recommend the whole agency and especially Mica. Thank you again and we will definitely come back
5/5
GoogleWe can highly recommend Sarah Oakley, who was our sales progressor. Having worked in very senior customer service roles in 3 major investment banks for many years, I am extremely critical of service provided and treating clients fairly …
5/5
GoogleThank you very much Nigel Wiles and your team for helping me secure a mortgage. You were very informative throughout the process. I will definitely recommend anyone who needs help with mortgage to you.
1/5
GoogleNot happy with the Basildon office.Used you guys for two properties over the last 7/8 years gave you loads of money. Just phoned you guys for an electrician's number as a favour as need an electrical test done and you wouldn't give me the number. Would think very carefully if I ever use you again.
5/5
GoogleI couldnt recommend Balgores Basildon enough. Hollie and Sean were so professional and helpful. Hollie gave me all the information i needed and answered all my questions. Sean was brilliant when he come to do my valuation and explained the process in detail. Thankyou!
5/5
GoogleVery good service and happy customer was showed the property on the day of enquiry. And everything was very straight forward including the reference. Michael and Grace helped me move into my first Flat and explained everything to me and made me feel less anxious with the whole moving in stage. On the moving in day they supplied me with a moving in box with various items to make the first day easier. I highly recommend using Balgores Basildon excellent bunch of people thank you again.
5/5
GoogleFrom start to finish Balgores Basildon did a brilliant job, the staff were excellent always on the end of the phone if we had a problem would recommend this branch always
5/5
GoogleSo we found our perfect then place, we got a viewing so quickly and was able to secure the place even faster we are now moved in and it's just perfect for us, massive thank you to both Michael and Holly for the viewing and also for the help during the process with any questions we had, they was both very friendly and helpful throughout. Review update, they get you in a place then ask for review then they stop helping you, we was with hot water and heating for 7 months it was tempermental, they sent someone to fix it to which he even said he will make a note that we need a new one yet some how 7 months later is when we got a new one we are now waiting over 2 weeks to here about our deposit (there are some items on inventory were NOT in the house when we moved in) they never answer there phone, please make sure if renting with these you take pictures and video of everything and make sure there's a email of paper trails to go back on.
5/5
GoogleBrilliant experience Daniel and sarah were amazing. Sarah was always at the end of the phone if we had any issues and made the whole experience smooth sailing. Would definately recommend to anyone selling to go with these guys..
5/5
GoogleI just want to say the biggest thank you to Toni & Holly for everything they done to get me into my new rented property! Absolutely amazing! Extremely quick turn around from start to finish!! Thank you so much!
5/5
GoogleLucy Franklin and Mackensie Walker were excellent to work with, they always kept us up to date with any progress and was always ready to assist on any questions that we had (First time buyers). Highly recommend to others.
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