Trusted Agent profile · Basildon
Verified
★★★★★
917 reviews across 3 platforms
10 High Street, Wickford, SS12 9AZ, Basildon, SS12 9AZ
Balgores Wickford's office in Basildon, at 10 High Street, is rated 4.6 out of 5 across 917 reviews on three platforms, including 188 Google reviews rated 4.8.
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Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleRona handled the sale very well. I found them very responsive and followed up actions promptly. Thank you Ross, Dan, Steve and the rest of the Team
Dear DP. Many thanks for entrusting Rona to list and sell your property. Although viewings were a little slow to start, perseverance was key and ultimately the sale ran smoothly once agreed. All the best for the future, from all of The Team at Rona.
5/5
GoogleWe have recently completed our house sale through Rona, Service received was exceptional throughout the sale and would recommend Rona to anyone who is thinking of moving!
Dear Emma Many thanks for your lovely review. We are of course delighted to have secured the exchange of contracts for you. Wishing you the best of luck in your new home!!! Kind Regards, The Team at RONA.
3/5
TrustpilotGot better eventually
After my initial confidence with selecting Balgores, I have to say that for a considerable amount of time I was somewhat disappointed with the service received against what had been promised. Although they were efficient at arranging viewings and marketing the property, the lack of contact did frustrate me. I lost count of the number I times I had to contact them to find out what was happening! To be fair, this was resolved after the member of staff I had been dealing with left the company. Also some small niggles about the front door not being locked properly and lights left on when they showed prospective buyers round.That being said, after the change of staff, things progressed quite quickly and a sale was achieved.
Hi Diane,We're sorry to hear that the initial proceedings didn't quite reach our usual standards - we pride ourselves on providing a fantastic service throughout the sales process. We are however pleased to hear that once a new member of staff took over that the process was more positive from there on.If you have any further questions or queries please do not hesitate to get in touch with us again!Kind regards,Brad Stanton, Branch Manager of Balgores Chelmsford
5/5
TrustpilotMAB Peter & Claire
Absolutely fantastic advice and service from Mortgage Advisor Peter and Assistant Claire (MAB). Communication was regular, professional and timely. Claire was proactive at following up any solicitor queries and Peter was contactable at all hours and always responded quickly! Top man!
5/5
TrustpilotI used Peter Walker & Claire for my…
I used Peter Walker & Claire for my mortgage (for the 5th time now) as they always delivery and never disappoint. Initially sound advice on a strategy and then a pain free and easy process of obtaining a re mortgage. Clear communication throughout the process in and out of office hours with nothing too much trouble, Great service as always - thank you very much
5/5
TrustpilotAbove and Beyond
Cannot recommend Peter and the team at Balgores enough. They have assisted us no end through the toughest house move you can imagine, always punctual and concise and go above and beyond to get things over the line, at all hours imaginable. Thank you all, Reece and Rachel.
5/5
TrustpilotOne again the team at Balgores…
One again the team at Balgores Hornchurch lead by Billy Gill, provided a seamless and stress free sale of property having used Balgore’s previously this time was exceptional. Balgore’s don’t offer a service where you’re a name, house, number on their books to sell and meet target’s they listen to are both parties needs and in this instance it proved a huge success for both matching seller and buyer without even the need to go to the street marketing and ensured the sale was expedited within 6 weeks. Faultless, making it stress free for all.
Hi Lucy,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotFinding a new home
Finding a new homeFinding a new home is hard enough, especially with the pandemic we are in and all the uncertainty. The team in Romford Lettings made this an absolute dream to do. The boiler cut out and the property management team sent an engineer that day who managed to get it all up and running. Cannot recommend enough
5/5
TrustpilotProcess was made easy and stress free
Process was made easy and stress free! Just would like to thank the team at Balgores Hornchurch especially Donna Victor and Deepak who all were very responsive and professional throughout this process. I would highly recommend them for anyone trying to purchase a property. thank you Luman
5/5
GoogleFrom start to finish the Balgores team have been first class. Friendly, efficient and professional. Nothing was too much trouble. I give these comments as someone who worked in customer service within the Financial Services Industry for over 40 years. The team also made great efforts to assist me when my conveyancing agents were being less then helpful. You will not get better customer service.
5/5
TrustpilotBest team ever.
A big thank you to the entire team At Balgores estate agent. I have just completed my first home purchase with this incredible and talented team. If you’re a first time buyer give them a call, I’m sure you’ll receive excellent care. I massive thank you to both George and Femi for all the help they’ve provided me with and regularly updating me with my purchase.
5/5
TrustpilotA big thanks to Balgores
I cannot praise Balgores enough,we completed during lockdown which wasn’t with out its challenges but the team at Balgores have been amazing ,a special thanks to Billy the manager who has been professional and exceptional keeping his finger on the pulse throughout the whole process ,I would highly recommend Balgores .A big thank you to the whole team.
5/5
TrustpilotBalgores Romford
Initially viewed a flat and when we realised we could afford something more Anj suggested we view a house just around the corner. Straight away Anj went to get the keys to show us around, and this is the house we ended up purchasing. Very accommodating and helpful, all the way through the process. Would definitely recommend! Thanks.
5/5
TrustpilotPeterWalker and Claire Dartnell
Peter Walker and Claire Dartnell at MAB were really professional at arranging our mortgage, this is not the first time they have done this for me and if I ever move again it won't be the last, everything was very clearly explained they were always available to answer my questions, the whole mortgage process can be fairly painful but the team MAB.org do everything possible to reduce the stress, thank you both
5/5
GoogleWent to a viewing with Rhi as was looking for a place for me and my little boy and i couldnt recommend her enough never have i met such a kind and caring person in this indrustry all people should be like her, keep up the good work!
4/5
TrustpilotI found that Tom was extremely helpful…
I found that Tom was extremely helpful and such a very polite young man I would have no problem with dealing with Tom and certainly recommending him to any future friends and colleagues. He rang me back when he said he would and anything that was asked of him he carried out. Thank you so much Tom for your kindnessMrs Sue Robinson
5/5
Trustpilotamazing first time experience
Shout out to Gemma in particular who always provided excellent customer service and supported us through a not-so-easy process for our first property. She will guide you with her rocking-solid expertise while being super responsive 24/7. We highly recommend working with Gemma and Mortgage Advice Bureau. Morgane and Antoine.
1/5
Trustpilotshit compani
I contacted them, they know absolutely nothing about the property being sold, i.e., how can I not know about leasehold, council tax, they say they will call back, but they never call back
5/5
TrustpilotWe have recently sold our house through Balgores Upminster…
We have recently sold our house through Balgores at Upminster. Chris was absolutely brilliant, really professional and helpful throughout the sale, nothing was too much trouble. Also Donna the Sales Progressor was also excellent, keeping us updated all the time. Would definitely recommend Balgores.
5/5
TrustpilotBrilliant service Balgores Hornchurch.
The service Balgores Hornchurch provided was amazing from start to finish. Especially Charlie who was extremely helpful and was always contactable during the whole process. He was always willing to open up the property we were buying and gave us regular updates on the purchase progress of our first home. We would highly recommend Balgores. Thank you for your hard work Charlie.
5/5
GoogleCannot thank the team Rona in Wickford but especially Sarah enough. 5 months of hard work for me to purchase my first property and We wouldn’t have been able to get to completion without You all . She has worked so hard and has continually …
5/5
GoogleExcellent company for dealing with your property sale. Professional , courtesy and attentive. I can’t fault the process from listing to completion. Fabulous photos, video and online listing. All the staff are of a high standard. I have no hesitation in giving my full recommendation for Balgores.
5/5
TrustpilotA brilliant team
Would highly recommend - the marketing and viewings were handled brilliantly by Josh, Niall and team - they were an absolute pleasure to deal with and couldn't do too much for us, and then Sarah went above and beyond to help us get to exchange, keeping momentum up and removing a lot of the hassle.
5/5
TrustpilotPeter Walker in the mortgage department…
Peter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such , great level of customer care. Peter , you are , outstanding!. To Balgores SMT - thank you for a seasoned mortgage broker.
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