4/5
GoogleI am extremely pleased with the prompt service provided from Michael the letting agent, he was very understanding of my situation and found a tennent within days which went very smoothly. So far so good. Well done.
Trusted Agent profile · Basildon
Verified
Balgores Basildon reviews
★★★★★
1,281 reviews across 2 platforms
28 Southernhay, Basildon, SS14 1EL, SS14 1EL
Balgores's office in Basildon, at 28 Southernhay, is rated 2.8 out of 5 across 1,281 reviews on two platforms, including 485 Google reviews rated 4.7.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Google5/5
GoogleI have recently moved into my property and I have to say that the lettings team has been fantastic. Michael and Emily have been fantastic, always on hand to help out with any questions and take me through all of the documentation and …
5/5
GoogleWe rented a property and Michal our agent he was very helpful in all points of view, highly recommended 👍 …
5/5
GoogleMichael just did the job. Advertised our house for rent in the morning, five viewers by evening. New tenants moved in within the week. Amazing work. Thank you.
1/5
TrustpilotI wouldn’t even give one star
I wouldn’t even give one star. They have unlawfully charged us for a check in inventory despite not providing us with one - leaving us v vulnerable as landlords. Continually having to chase for response. Put in a formal complaint and almost 3 months later and a number of emails later - still no resolution or even a response.
1/5
Trustpilot0 STARS NEGATIVE FEEDBACK
0 STARS NEGATIVE FEEDBACKWe and other lady were waiting for viewing near house at arranged time, Connels Estates Hinkley did not arrive. When we called them they said that left a message about cancellation. They lied people, nobody recieved their message. AVOID THIS ESTATE AGENTS!
1/5
Trustpilot****You have been warned**** please…
****You have been warned**** please don't trust them, we put in an offer for a property the offer was accepted only if we used their own solicitors, Samantha the agent told us that if we use our own solicitor then the price would go up by 2k. Have informed ombudsmen and they need to look in to this practice.
1/5
TrustpilotA complete lack of Communication
Do yourself a favour and avoid this agent at all costs!!! They appear to either be completely oblivious to their already abysmal reputation or simply care little to do anything to change it. This agent will do little or nothing to keep you informed throughout the sales process and employ dated and/or verging on unethical sales practices to achieve their desired outcome.
5/5
TrustpilotEverything was perfect
Everything was perfect. They explain me everything what i asked about x
5/5
GoogleI have recently instructed this estate agents to manage some flats for me. I am dealing with Mark Claxton. I was offered very competitive terms and the service is excellent, friendly quick and professional. Highly recommended
5/5
GoogleThanks Mica. We are enjoying our new home.
1/5
TrustpilotRecently arranged on the telephone with…
Recently arranged on the telephone with Robbie at Leighton Buzzard Branch to view a property in Leighton Buzzard. I arrived at the property and waiting for 20 minutes but nobody arrived. I contacted them and they said the computers diary had glitched and they didn't have a the appointed booked in. Wasted my time.
5/5
GoogleLogan and Sarah have been proactive and responded quickly to all my needs. The sale of the property was smooth
1/5
TrustpilotWouldnt even give them 1 star
Wouldnt even give them 1 star. Absolutely appalling the way they spoke to myself on the phone. They spoke to me like I was a child. They wasn’t helpful over the matter that had risen. The sooner I can get out of this house and away from them the god damn better.
1/5
TrustpilotLetchworth - Unscrupulous and unprofessional
Letchworth Branch Worst ever experience of an estate agent. Agreed purchase of property and was awaiting vendor to find somewhere. Then saw property back on market, no communication from agent but told I was still preferred buyer. Then property taken off market completely but again not advised by agent. No apologies or consideration shown at all. Do not trust this company.
5/5
GoogleFantastic service from an efficient and wonderful team!!! ⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ …
1/5
TrustpilotViewing changed without letting us know
We were booked into viewing a 2 bedroom flat because we’re expecting our first child. Myself and my partner had to take unpaid time off work but the agent changed the appointment without letting us know
1/5
TrustpilotVery unprofessional both branch and customer service
Very unprofessional both branch and customer service. Viewed a property 2 days ago and said was interested in offering subject to answer of a few questions. Not heard from them sinceChased them and told person on holiday and nobody knows anythingSpoke on their chat and still nothingGlad they aren't selling my house
1/5
TrustpilotSt Budeaux
They dont return call after promising them. They also arent upfront about bids on properties. Unwilling to hear new offers and pass them onto the sellers.
3/5
Trustpilot3* overall but 5* for Emily and Cameron
Conveyancing team messed up a bit which delayed the transaction and the team selling the mortgage services were pushy and annoying. BUT if I could give a separate review for Cameron and Emily they would get 5 stars, they were both delightful to deal with and went over and above to help us out!
1/5
TrustpilotAfter several phone calls to remove…
After several phone calls to remove boards which properties are no longer for sale or let!!!!False advertising and extremely bad management, obviously there is no department to monitor the sale/let boards.Area management sort your local Wednesbury branch out. Get your boards removed from Burrs drive Wednesbury or I will be seeking advice. This is unprofessional and misleading !!!!!
1/5
GooglePoor service, closing work orders with no response. Rude staff when you chase them for things they should have done, awful at responding to emails. Outdated emergency call out number leaving you for hours in a house with a flooded kitchen. …
4/5
GoogleI only received my keys yesterday… even though I haven’t moved in yet, I’m quite happy with the service that I’ve receive so far… Just few miscommunication on viewing at the beginning but that’s normal for agents. Aside that, from the …
5/5
GoogleI want to to use this medium so say a very big Thank you to Balgores Basildon most especially to Lucy Franklin and Mackensie Walker . As a first time buyer they guided to me the right path and i'm very much pleased that they helped me to …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
