Trusted Agent profile · Basildon
★★★★★
806 reviews across 2 platforms
125 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH
Bairstow Eves's office in Basildon, at 125 High Street, is rated 3.2 out of 5 across 806 reviews on two platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
1/5
TrustpilotBooked a viewing and they didn't turn…
Booked a viewing and they didn't turn up. Sent me a form to complete but they did not tell me without the details I could not see the property. Totally unprofessional. Will never bother with them again.
5/5
TrustpilotExcellent service from Folkestone branch
Claire and the Folkestone team were excellent, kept us informed throughout the sale process, managed the viewings during a challenging time and kept us fully updated when required. Highly recommend.
5/5
TrustpilotExcellent experience
We have recently moved into a property advertised by bairstow eves where we dealt specifically with Elaine. The communication was thorough throughout the whole process and overall we had a great experience.
5/5
TrustpilotI found my new apartment through…
I found my new apartment through Bairstow Eves which is more than my expectations. I received excellent customer care through my letting officer at Wanstead Bairstow Eves.Would like to highly recommend for any letting purposes!
5/5
TrustpilotGeorgia Dalby at the Woodford Green…
Georgia Dalby at the Woodford Green office was excellent and extremely helpful in helping me to find my new rented home. Very professional and courteous throughout. I would definitely recommend their services.Many thanks,Emma
5/5
Trustpilot🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟Natalie Peacock🌟🌟🌟🌟🌟Thank you for all the help and support 💐🙂The whole day you have taken care to make sure the movement is done smoothly 😊
5/5
GoogleVery professional and efficient service. A quick sale. The whole team was helpful throughout our sale. Our agent returned our calls even on his off days. Well done Bairstowe Eves Billericay. Keep up the good work.
4/5
TrustpilotSUSAN MOORE
i have a very good experience with Bairstow Eves in Walthamstowfrom start always very help full always on time for viewings and made the process of selling my property easy.
1/5
TrustpilotI had a valuation booked for 5pm and…
I had a valuation booked for 5pm and nobody turned up. Not even a phone call to let me know. Poor service. Why would anyone trust this lot
1/5
TrustpilotAVOID
AVOID. AVOID. AVOID. A COMPLETE RIP OFF. AVOID THEM AT ALL COST. AGENCY FEES CLOSE TO ONE MONTHS RENT. ARE YOU F****** KIDDING ME. 800 POUNDS FOR SOME LAZY PAPERWORK.
2/5
TrustpilotCheap and cheerful
Not the worst agent out there but you get what you pay for. They are cheap and cheerful but that's all you get back. Visited Bairstows in Barking 2017.
2/5
TrustpilotVery aggressive people in their office
Very aggressive people in their office. Didn’t help me at all being a first time buyer. I wouldn’t use them ever again for anything.
1/5
TrustpilotAwful estate agent
Awful estate agent. Constantly lying to me and saying they'd advertised my property when they hadn't. Seemed to have no knowledge of marketing or price. Avoid.
1/5
TrustpilotBin dealing with them for nearly a year…
Bin dealing with them for nearly a year now, the staff have wrong attitude towards the tenants and there no help
1/5
TrustpilotGood luck trying to get a response to…
Good luck trying to get a response to repair requests from the Romford branch as a tenant
5/5
TrustpilotExcellent estate agents.
Excellent estate agents.. David and Claire are brilliant helped me get me house till the end so efficient definitely recommend
1/5
TrustpilotUseless and arrogant attitude
I was going to view a property , information about the property kept changing ,really confusing.Customer service very poor performance.I would not recommend to use.
1/5
TrustpilotUseless doesn't even come close to how …
Useless doesn't even come close to how the coventry branch are and the property management side of it too will never use them again
1/5
TrustpilotBairstow Eves purley are cheaters and…
Bairstow Eves purley are cheaters and liars . Don't trust them .The office staff including manger tell lies and cannot be trusted
5/5
TrustpilotSold through their Barking Branch .. happy to recommend
Very happy with the service I got from Sadek (Assistant Branch Manager) and team. Sold in February 2019. Gets the job done.
1/5
TrustpilotNEVER USE THIS AGENCY Romford branch.
NEVER USE THIS AGENCY Romford branch.Never believe what they say,NEVER DEAL WHIT NICOLA.They are layers .Avoid,Avoid,Avoid.
5/5
TrustpilotI had an excellent service there when…
I had an excellent service there when they let my flat for taking so much of the stress out of the situation
1/5
TrustpilotWidely known as "Bast*%rds Robbers and…
Widely known as "Bast*%rds Robbers and Thieves" in the trade...the fees they charge are extortionate...One star service all the way....say no more !
4/5
TrustpilotRent a Property UK
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Basildon won Trusted Agent; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold.
