4/5
GoogleVery quick turnaround between tenants. Staff were professional and the process went smoothly.
Agent replied · 9 November 2024
Thank you for your kind words and review! Best wishes, Scott
Trusted Agent profile · Basildon
Bairstow Eves Billericay Sales reviews in Basildon
★★★★★
806 reviews across 2 platforms
125 High Street, Billericay, CM12 9AH, Basildon, CM12 9AH
Bairstow Eves's office in Basildon, at 125 High Street, is rated 3.2 out of 5 across 806 reviews on two platforms, including 169 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
Awards
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThe service of this company is very…
The service of this company is very unprofessional. No one should use them or rent a property from them.
1/5
TrustpilotWould give a minus if I could, try to avoid !
The things we been through and the nerve cells we burned whilst renting through out Barkingside branch is unexplainable. We were also entered into different contract and are probably going to court as froudulent things has happened inside there. Try to avoid, to save time and nerves.
1/5
TrustpilotI have been charged twice for reletting fee
I have been charged twice for reletting fee, asked and email Joseph Sharman many times but still no response since 12/04/2023 and 22/04/2023.
4/5
GoogleGreat service from Louise at Bairstow Eves Billericay lettings would highly recommend.
Agent replied · 9 November 2024
Thank you Amanda for your wonderful recommendation of our lettings team. Kind regards, Scott
5/5
TrustpilotExcellent service
It's been easy from start and hopefully to finish this Saturday. Rob has more than met his obligations. Showing us round the house 3 times now so we can measure and plan our move. I'd definitely recommend the lettings team at bairstow eves southend
1/5
TrustpilotBairstow eves: review
Bairstow eves estate agents left 90% of the viewings of the property that I was selling, to me to do. Communication with Bairstow eves, I found, was really difficult. I would definitely not recommend anyone use Bairstow eves estate agents.
5/5
TrustpilotVery helpful friendly staff.nothing was…
Very helpful friendly staff.nothing was too much trouble.would recommend them.to friends and family
1/5
Trustpilotabsolutely rubbish
absolutely rubbish! avoid! sales and mortgage advisers are all useless! Sales are trying to push us to exchange contract even the vendor doesn't have colored lease plan and I consider myself lucky if I can get hold of the mortgage adviser after 100 phone calls.
1/5
TrustpilotNot recommended.
Sad to say I would not recommend this company. Compared to the Estate Agent we were buying from there was very little contact regarding our sale with B.E. which was not helpful and added to stress.
5/5
TrustpilotI cannot speak highly of Moss as the…
I cannot speak highly of Moss as the process of renting out my property has been dealt in a very thorough and professional manner. I would not hesitate to recommend them to anyone wanting to use their professional services.
5/5
GoogleGreat service in finding a tenant at short notice.
Agent replied · 9 November 2024
Thank you for your 5* review! Best wishes, Scott
5/5
TrustpilotGood communication, helpful.
Maid Marion Way branch were great dealing with my sale. Good communication with regular updates from a dedicated agent. It’s really helpful to deal with one person and Karen understood and really acted in my best interests. Recommend
1/5
TrustpilotWorst agency during Covid-19
Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...
5/5
TrustpilotCurrently renting a property through…
Currently renting a property through them and they've been nothing but helpful.
4/5
TrustpilotGood communication
Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good
5/5
TrustpilotI received excellent customer service…
I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you
1/5
TrustpilotCannock branch terrible
Cannock branch terrible. Been trying to view a property for ages. The sales guy refused to speak to us. Left a message with a potential date with the rental girls. Nobody has got back to us. Don't they want to sell??
1/5
TrustpilotThey only care about the landlord and not the tennants
We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague
1/5
TrustpilotRude estate agents
Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...
1/5
TrustpilotPoor experience
Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience
5/5
TrustpilotAlicia and her colleagues were amazing!
Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10
1/5
TrustpilotNot real good approach
Rating only, no written review.
5/5
GoogleBrilliant communication and service, would highly recommend.
Agent replied · 9 November 2024
Thank you James for your excellent 5 star review of the brilliant communication and service you received from our Bairstow Eves team in Billericay. Thank you also for the recommendation. Best wishes, Emma.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bairstow Eves Billericay Sales
Has Bairstow Eves won any awards?
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Basildon won Trusted Agent; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold.
