Bairstow Eves Basildon Sales reviews

★★★★★ 5/5

Trustpilot

Staff at this branch especially Mia has…

Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!

Victoria · 12 May 2026

★★★★★ 1/5

Trustpilot

ABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY

To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.

Ketan · 14 July 2026

★★★★★ 5/5

Google

I am leaving a 5 star review to say that I would most definitely use there services for management of my property Emily, Hannah and team as they are very approachable, accommodating nothing is to much and certainly go above beyond to make sure you are happy with there services and overall would recommend

Katryna · 24 October 2023

★★★★★ 5/5

Trustpilot

Excellent Service from Daniel McAlister

Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.

Imtiaz · 8 August 2025

★★★★★ 5/5

Trustpilot

Thank you Lisa Brookes

Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.

Grant · 1 March 2024

★★★★★ 5/5

Google

I really don't know what I would have done without Emily Bines the Manager for Essex, she is simply amazing and made sure my move to Basildon was as smooth and hassle free as possible in May 2020. Emily has always been in the forefront helping me with anything that needed sorting out in relation to the property I live in. Thank you so much Emily, greatly appreciated! TridiPositiveResponsiveness, Professionalism, Value

Tridi · 24 October 2021

★★★★★ 4/5

Google

The team were very helpful and honest. They were very quick and responded to emails and calls within reasonable amount of time. Azar was amazing and helped throughout the whole way, and always looking to make things easier for the tenant and understand needs. Thank you all, and thank you Azar!

Chloe · 24 October 2023

★★★★★ 5/5

Trustpilot

Excellent service.

We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. 🎉

Gareth · 15 December 2023

★★★★★ 5/5

Google

This is the third set of tenants that Lucy (and Amy) have found for me and they’ve been brilliant every time. The whole team is efficient and deliver on what they promise - excellent tenants and a smooth process. Thanks Lucy and team!

Daniela · 14 March 2024

★★★★★ 5/5

Google

Hannah and Emily has been brilliant!!!! Was told Hannah was recently new and she has been excellent with everything. Quick responses and just overall a terrific experience so far!! Can’t wait for more good experiences as there our new letting agents. And Emily, your just amazing and great personality! Thank you for everything you’ve done so far. From, Charlie and Nathan

Charlie · 10 November 2022

★★★★★ 5/5

Google

The best estate agents I have ever dealt with. Very professional, experienced and helpful. Garry was ever so helpful and helped me every step of the way! Without his help I don't think my sister would have been in her new property this side if Christmas. Highly recommend.

Vicki · 24 October 2023

★★★★★ 5/5

Google

Bairstoweves Basildon are amazing at what they do , the process of finding my new property was so smooth and quick! Amy, Sean and Lucy kept me updated throughout whole process!

Kelly · 24 August 2024

★★★★★ 5/5

Google

Really good company I had some help from someone called Bethany lovely lady very helpful with everything we needed a a very good company would highly recommend for anyone looking for either there first home or just a place in general.

Ben · 24 November 2025

★★★★★ 5/5

Google

Had a very Good experience with Bairstow eves.Amy specifically was very helpfull in transitioning us through the entire process.All the process and handover was very smooth.Also got a move in box which was very sweet of them.Thanks Again guys.

Amit · 14 March 2024

★★★★★ 5/5

Trustpilot

Bairstow Eves, Sudbury

I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig

Happiness1 · 17 August 2023

★★★★★ 5/5

Trustpilot

Claire Reene of Folkestone branch was a…

Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive. I don’t hesitate to recommend her and this branch.

Trudy · 12 June 2026

★★★★★ 1/5

Trustpilot

I would strongly discourage anyone from…

I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.

Emilie · 11 February 2026

★★★★★ 5/5

Trustpilot

I highly recommend Bairstow Eves…

I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🤩

Jake · 11 July 2023

★★★★★ 5/5

Google

Bairstow Eves have made everything simple for me since moving in a year ago. Any issues I have had have been quickly dealt with by Emily who has always been extremely helpful, polite and professional. Had a few personal issues a while ago and Emily went above and beyond to help me and got everything sorted with no stress. Would definitely recommend.PositiveResponsiveness, Professionalism

Adam · 10 November 2021

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID Jason Jessica and Freddie

AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.

Jamesfinglas · 26 June 2023

★★★★★ 5/5

Google

Lydia and her team have been amazing from start to finish. Excellent service and communication from them all. Would highly recommend

Paul · 11 December 2024

★★★★★ 5/5

Google

Bethaney the letting agent who showed me the property was prompt, professional and understanding. They arranged and facilitated the viewing immediately and despite it not being a match they were very understanding, courteous and proactive about trying to help me find the right property. They did their job excellently. Thank you!

Christian · 21 July 2025

★★★★★ 5/5

Trustpilot

Professional and thorough experience

Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.

Adam · 14 September 2026

★★★★★ 5/5

Trustpilot

she is an excellent estate agent

estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi

Lovely · 19 July 2025