Trusted Agent profile · Barrow in Furness, Cumbria

Farrell Heyworth Barrow in Furness reviews

★★★★★ Excellent

364 reviews across 1 platform

210 Dalton Road, Barrow in Furness, Cumbria, LA14 1PN

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Farrell Heyworth's office in Barrow in Furness, Cumbria, at 210 Dalton Road, is rated 4.6 out of 5 across 364 reviews on 1 platform, including 364 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.

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4.6 / 5

364

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Barrow in Furness office, from every platform, shown as written. First names only.

5/5

Google

I went to view a couple of houses with Libby this week. In arranging the viewings libby was very helpful and able to quickly sort out times that suited me best. On viewing the houses she was lovely and gave me lots of useful info/answering any questions I had. When discussing my offers today, I was unable to take phone calls due to work commitments but Libby kept me updated throughout the day via email. I couldn’t have had better support through this process.

Ellie · 5 December 2024

Agent replied · 27 December 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that Libby was able to provide such excellent support throughout your property viewings and the offer process. It’s great to know that her responsiveness and helpfulness made a positive impact during this journey. We’ll be sure to pass your kind words on to Libby. If you need further assistance, don’t hesitate to reach out! Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Decided to test the waters with the sale of my house by inviting Gemma Gardner from Farrell Hayworth round for a valuation. After a very reassuring conversation and some signed papers and 2-3 weeks later my house is under offer. Very impressed with the smoothness and speed of the whole process. Couldn’t be happier. Thank you Gemma

Jack · 20 August 2025

Agent replied · 20 March 2026

Thank you for your kind review. We’re so pleased to hear that your experience selling with Farrell Heyworth has been smooth and speedy from the very start. It’s fantastic to know that Gemma’s reassuring approach and expertise helped get your property under offer so quickly. We truly appreciate your feedback and are delighted you couldn’t be happier with the service. Best regards Jeremy Collins Director Farrell Heyworth

1/5

Google

I had a viewing arranged for today, which was booked last week, only to be informed this morning that the property had already been sold. I have since discovered that the sale had actually been agreed as far back as January, so why was the property still being marketed and viewings still being arranged? This is incredibly frustrating, especially as a first-time buyer. The agency was aware of my situation, which makes the experience even more disappointing. There appears to be a serious lack of communication and organisation. Properties that are no longer available should be removed promptly, and viewings should not be scheduled for homes that are already under offer. On top of this, the attitude and communication on the phone were very poor. I had heard negative things about this agency before, but unfortunately I have now experienced the same issues firsthand. I would not recommend using them.

J · 1 April 2026

Agent replied · 22 April 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear how frustrating this experience has been for you, particularly as a first-time buyer, we completely understand how disappointing it must have been to have a viewing cancelled at short notice. In England and Wales, when an offer is accepted on a property, it is considered to be under offer rather than sold, as the sale only becomes legally binding once contracts are exchanged. During this period, estate agents are legally required to continue marketing the property and arranging viewings in line with the seller’s instructions. This is standard practice across the industry, even though we appreciate it can feel confusing and unfair from a buyer’s perspective. That said, we do aim to keep all applicants updated as promptly as possible when a property moves to the under-offer stage, and we’re sorry if the communication you received on the day did not meet the standard you should expect from us. Your comments about the way this was handled on the phone are particularly concerning and will be reviewed internally. We genuinely value all buyers who register with us and would welcome the opportunity to assist you in finding a suitable property going forward. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Nicole, has been so patient with us and with the correspondence being back and forth. We have a bit of concern about the house and we put it through to her and one of her colleagues, they were very understanding of our concerns as we are first term buyers. Thanks Nicole, FH and the team for helping us with the process. More power to you and the company.

Nelvie · 20 March 2025

Agent replied · 20 March 2026

Thank you for your wonderful feedback! We’re so glad to hear that Nicole and the team at Farrell Heyworth were able to support you throughout the process and address your concerns. As first-time buyers, it’s important to feel heard and understood, and we’re happy to have been there for you. We wish you all the best with your new home, and we truly appreciate your kind words. If you need any further help in the future, feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Rob has been the best possible estate agent we could have had for our first go at the property business. Rob has shown great commitment and professionalism, efficiently going about the business and communicating with good insight and politeness. We will continue the journey with him and Farrell Heyworth, confident that the experience will continue to be a 5-star one.

Oge · 1 June 2025

Agent replied · 20 March 2026

Thank you so much for your fantastic feedback. We’re thrilled to hear that Rob has made such a strong impression during your first steps into the property market. His dedication, professionalism, and clear communication are qualities we truly value, and we’re delighted that they’ve helped you feel supported and confident. We look forward to continuing this journey with you and ensuring your experience remains a 5-star one. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Just like to say Casandra Ives and her team have been brilliant with the process of my house sale and the purchase of my new home. Cannot thank them enough, highly recommend them to anyone.

Jamie · 20 January 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re delighted to hear that Cassandra Ives and the team were able to support you so effectively through both the sale of your home and the purchase of your new one. It’s great to know the process felt well managed from start to finish, and your recommendation is very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Alison has been extremely helpful in getting our house sale over the finish line. She went above and beyond in doing so.

David · 16 April 2026

Agent replied · 22 April 2026

Thank you for your kind feedback. We’re really pleased to hear that Alison was able to help get your sale over the finish line and that her support made such a difference. Going the extra mile for our clients is something we value greatly, and your comments will be very much appreciated. Thank you for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Cassie was more than helpful and made the process so much easier for me. She really went above and beyond to help.

Mollie · 15 April 2026

Agent replied · 22 April 2026

We’re delighted to hear this and thank you for sharing your experience. It’s great to know that Cassie was able to make the process feel more straightforward and supported from your point of view. Going the extra mile and being genuinely helpful when it matters most is exactly what we aim for, and your comments reflect that perfectly. We’ll be sure to pass your kind feedback on to Cassie, who will be pleased to know the positive impact she’s had. Thank you again for taking the time to leave such thoughtful feedback. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Amazing service, supported us through all of the ups and downs for our sale; when it fell through they immediately got it back up for market which resulted in a new buyer right away. Always on hand to give guidance and always professional. Would highly recommend this team and couldn't have done it without them.

Paul · 1 August 2026

Agent replied · 22 August 2026

We're really pleased to hear that you had such a positive experience with our team throughout your sale. Property transactions can often come with unexpected challenges, so it's particularly reassuring to know that you felt supported every step of the way. We're delighted that the team's proactive approach helped get your property back on the market quickly when circumstances changed, leading to a new buyer so swiftly. Thank you for your kind comments about the guidance, professionalism and support you received. Knowing that we were able to help navigate the ups and downs of the process and make a difference means a great deal to us. We truly appreciate your recommendation and wish you all the very best for the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Caryn has been an absolutely fantastic person to work with throughout this stressful process. She has continued to give help and go above and beyond and I couldn't recommend her any more she's is just absolutely smashing! I'm so greaful to have been linked with her as my Sales Negotiator. I have had dealings with your other associates within the office and they also have been a fantastic bunch to help out our situation. Thanks Caryn for being a superstar ✨️

Laura · 6 June 2024

Agent replied · 20 June 2024

Thank you for your wonderful feedback! It's fantastic to hear that Caryn has been an absolutely fantastic person to work with throughout this stressful process. We're thrilled to know that she has consistently gone above and beyond, and we're delighted that you found her help invaluable. We're also pleased that our other associates within the office have been a fantastic bunch in helping out with your situation. Thank you for your kind words, and we're grateful to have Caryn as part of our team. If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Can’t thank the girls in the office enough for all the hard work they have done with the sale of our home, especially Nicole she has been fantastic in supporting us and making the process smooth and stress free. Thank you

Alicia · 20 October 2025

Agent replied · 20 March 2026

Thank you for your kind review. We’re so pleased to hear that our team worked hard to support you with your home sale and that Nicole in particular helped make the process smooth and stress-free. We truly appreciate your feedback and thank you for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Great teamwork at Farrell Heyworth in Barrow in Furness. I've met Daniel, Nicole and Val. Super video from Tom. Everyone I met is knowledgeable and professional, but also friendly and easy to talk to. My property was sold very quickly. Nicole Dale has been moving my sale forward and patiently explaining the next steps. Many thanks to all.

Ms · 4 April 2025

Agent replied · 20 March 2026

Thank you for your fantastic review! We’re so glad to hear that you had a positive experience with Daniel, Nicole, Val, and Tom at the Barrow office. It’s great to know that the teamwork and support you received helped make your property sale process smooth and efficient. We greatly appreciate your kind words about Nicole’s dedication in keeping things on track and explaining each step. Your recommendation means a lot to us, and we wish you all the best as you move forward. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Dealing with Shelby Kelly as been a pleasure from the start. Shelby is very professional with that personnel touch. Nothing too much trouble , has gone over and beyond her role. Always happy in her job which is rare thing now a days. Shelby is an employee that any company would be proud to have. I will recommending her service to all my friends. Keep doing what you’re doing Shelby it works your star, most definitely made it a lot easier for me at my most saddest time. Thankyou

Dawn · 30 November 2023

Agent replied · 30 December 2023

Thank you for your kind words about Shelby Kelly. We appreciate your positive feedback and are glad to hear about the excellent service you received. It's our privilege to support you at such a difficult time. If you need any further assistance in the future, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

We have just exchanged and our completion is set in a few days time, we couldn't of done it without Alison whiteside she was amazing! She made what was a scary and overwhelming experience as first time buyers seem so much more positive and always put us at ease. She couldn't have done more for us if she tried she always went above and beyond to make this a good experience and help us with anything and everything, we can not thank her enough. Farell have been fantastic, thankyou all so much!

Rae · 20 October 2025

Agent replied · 20 March 2026

Thank you for your wonderful review. We’re delighted to hear that Alison was such a great support in guiding you through your first home purchase and helped turn what could have been an overwhelming experience into a positive one. It’s fantastic to know she went above and beyond to make the process smoother and always put you at ease. We’ll be sure to pass on your kind words to Alison and the whole Farrell Heyworth team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Gemma @ Farrell Heyworth Barrow was an absolute pleasure to deal with. Selling the house i grew up in following the loss of both my parents was really tough …

Nick · 22 October 2025

Agent replied · 20 March 2026

Thank you for your thoughtful review. We understand how difficult it can be to sell a family home in such circumstances, and we’re so pleased to hear that Gemma’s enthusiasm and positivity helped make the process easier for you. … More

5/5

Google

Gemma was very polite and explained all our options regarding the possible sale of our home Excellence service. Thank you...

Andrew · 20 January 2026

Agent replied · 20 March 2026

Thank you for your kind review. We’re pleased to hear that Gemma took the time to explain all of your options clearly and that you found the service to be excellent. Providing clear, professional advice at every stage is very important to us, and your feedback is much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I have just completed and moved in to my fabulous new home bought through Farrell Hayworth. All the staff that I had anything to do with were efficient, helpful and knowledgable, doing everything they could to help me. Cassandra Ives and Alison Whiteside have been excellent and so helpful taking much of the hassle and stress out of the process.

Duncan · 22 March 2026

Agent replied · 20 March 2026

Thank you for your lovely review, and congratulations on moving into your new home. We’re delighted to hear that your experience with the team was efficient and supportive throughout the process. Buying a home can often be stressful, so it’s great to know Cassandra Ives and Alison Whiteside were able to take some of that pressure away and help things run smoothly. We hope you’re very happy settling into your fabulous new home, and we truly appreciate you taking the time to share your experience. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Dealt with Cassie and she was great. Chased things up for us and always responded quickly to any queries.

Ste · 20 January 2026

Agent replied · 20 March 2026

Thank you for your review. We’re pleased to hear that Cassie provided such a responsive and proactive service, keeping things moving and answering your queries promptly. Your feedback is greatly appreciated and will be shared with her and the team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Massive thank you to Alison Whiteside and her determination to get our sale through, the last couple of weeks wouldnt have happened without her help. Alison, you're a star!

Linzi · 20 October 2025

Agent replied · 20 March 2026

Thank you for your lovely review. We’re so pleased to hear that Alison’s determination made such a difference in getting your sale through. She will be delighted to know how much her support meant to you. … More

5/5

Google

I have been working with Nicole the branch manager and Libby over the course of the last year, purchasing several projects with them for renovations and let me just say, it has been an utter pleasure to work with them both, they have such a fantastic attitude towards making a deal work for all parties, ensuring all queries are answered and never leaving you wanting, even when it wasn't in their benefit. Highly recommend using them for all of your property needs

Ewan · 20 September 2025

Agent replied · 20 March 2026

Thank you for your fantastic review and recommendation. We’re delighted to hear that your experience working with Nicole and Libby over the past year has been such a positive one. It’s great to know their proactive approach, professionalism and commitment to making deals work for all parties have helped you with your renovation projects. We truly appreciate your kind words and your continued trust in Farrell Heyworth for your property needs. Best regards Jeremy Collins Director Farrell Heyworth

4/5

Google

Introduction to the process of selling our property was clearly explained and presented by Daniel. There were, however a few hiccups along the way. Our sales advisor changed towards the end of the process and Nicole who took over was very professional and efficient. We were very pleased with how she worked on our behalf to secure a sale.

David · 9 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your experience with us. We’re pleased to hear that Daniel provided a clear introduction to the selling process and that Nicole was able to step in and assist you effectively towards the end. We understand that hiccups can occur, but we’re glad to know that Nicole’s professionalism and efficiency helped secure your sale. Your feedback is invaluable, and we appreciate your patience and trust in us during this process. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Great services by the whole team, very quick to come round and value my house was very impressed with Danny. Libby went above and beyond helping us when the house went onto the market and getting it sold very fast she was always happy to …

Jack · 20 March 2025

Agent replied · 20 March 2026

Thank you so much for your kind words! We’re thrilled to hear that Danny, Libby, and the rest of the team were able to provide you with such a positive experience. It’s great to know that Libby went above and beyond to help you, and we’re … More

5/5

Google

I needed to change the management company for a property that I let out in Barrow-in-Furness. I am so pleased I chose Farrell Heyworth as the new management company. From the start of the change over everything was explained in simple to understand terms and a step by step process was set up. Farrell Heyworth organised everything for me including certifications where needed. They were in constant contact with me via text, e-mail and phone, and all my issues were quickly answered. Katie Ward was my main contact during the changeover, and she worked tirelessly to ensure that everything went smoothly. Cannot thank her enough for a job well done.

Steve · 29 June 2023

Agent replied · 29 July 2023

Thank you for choosing Farrell Heyworth as your new management company for your property in Barrow-in-Furness. We greatly appreciate your feedback and are thrilled to hear about your positive experience throughout the changeover process. We understand that changing management companies can be a complex and daunting task, which is why we strive to make the transition as seamless as possible for our clients. It's fantastic to know that our team provided you with clear and understandable explanations, ensuring you were well-informed at every step. We pride ourselves on effective communication and keeping our clients updated through various channels, including text, email, and phone. Katie Ward, your main contact during the changeover, is an exceptional member of our team. Her dedication and tireless efforts to ensure a smooth transition are truly appreciated. We'll make sure to pass along your kind words to Katie and acknowledge her for a job well done. If you have any further questions or need ongoing support with your property management, please don't hesitate to reach out to us. We're here to assist you and provide the best service possible. Thank you once again for entrusting Farrell Heyworth with the management of your property. We look forward to continuing our excellent service for you. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Libby has been fab during the process of my sale, answered any emails efficiently and always at the other end of the phone for guidance and support. Overall great experience selling with Farrell Heyworth Barrow.

Melissa · 20 July 2025

Agent replied · 20 March 2026

Thank you for your lovely review. We’re so pleased to hear that Libby provided such helpful and responsive support throughout your sale, she’ll be delighted to know her efforts made a positive difference. It’s great to hear you had a smooth and supportive experience with our Barrow team. Thank you again for choosing Farrell Heyworth. Best regards, Jeremy Collins Director Farrell Heyworth.

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Questions about Farrell Heyworth Barrow in Furness

Has Farrell Heyworth won any awards?

Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.

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