1/5
Letting- Helpful when you start, but once the house is let they're DREADFUL at getting any work done, answering any queries, calling you back ever, inspecting the parts of the house you want inspecting, sorting anything out when the tenant โฆ

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631 reviews across 2 platforms
79 Hewell Road, Barnt Green, B45 8NL
Oulsnam's Barnt Green office at 79 Hewell Road is rated 4.8 out of 5 across 631 reviews on two platforms, including 420 Google reviews rated 4.7.
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
1/5
Letting- Helpful when you start, but once the house is let they're DREADFUL at getting any work done, answering any queries, calling you back ever, inspecting the parts of the house you want inspecting, sorting anything out when the tenant โฆ
1/5
very unprofessional, once you have paid up & in the property they couldn't give a crap, even if the ceilings fall down in bedrooms with severe leaking from roof, severe damp issues & electricity sockets melting, they still don't care. (4 โฆ
5/5
Had wonderful service from Shyleigh. She responds very quickly and is always really professional. Couldn't recommend more!
5/5
I had a good experience of renting property here. Chrystalla's service is excellent and has quick response. She helps me a lot through out the process.
1/5
Unfortunately they take my 255 ยฃ and reject my application after 1 weeks because they have some stupid rules .Because I have only 18000ยฃ income they refused me a 695 rent house.So be careful before apply with this letting agency.
5/5
Fantastic service from the Barnt green office. They were considerate and very professional. I found all the staff, Shelbi, Sarah and Ryan looked after us right to the very last day. Thank you very much.
5/5
Lovely customer service. Chrystalla showed a lot of patience and great attitude ๐ Good experience โฆ
5/5
Oulsnam were great during the process of moving into our new let. Charlotte in particular was incredibly helpful and understanding throughout our move.
5/5
Thanks a lot for Shyleigh! Its bin a pleasure to deal with you. Perfect attention for costumes.
5/5
I shall miss Lydia ........ always kept me informed and nothing was ever too much trouble. Enjoy your experience in Australia Lydia,
5/5
Exceptional service from Robert Oulsnam & company, especially from Marie who has been amazing throughout my whole move. Nothing is ever too much trouble, am so grateful to have rented through these guys!!
5/5
Quick responders and very good communication from all staff we have worked with over a number of years. Very professional and courteous staff.
5/5
Very pleased with the level of support and prompt communication in particular when dealing with Lydia Mace-More and Caitlin Lemon.
5/5
Excellent service on our sale. Shelbi worked very hard keeping everyone in the chain updated during a very difficult busy period with Christmas completions and COVID situation.
5/5
Really great service from Lydia, can't recommend her enough! Really helpful and friendly and made the entire process painless!
5/5
Great customer service from Chrystalla, very fast response and very kind and polite.
4/5
Fantastic customer service by Lydia. She made the process as comfortable as she could until the day we collected the keys. Very helpful and professional.
5/5
The service is great, specially the gentle lady who called lydia is so nice and trying to do her best to help the new customers
5/5
I would like to praise the lovely Karen, who showed me around one of your properties. โฆ
5/5
Thank you very much Mitchel for helping us to find a home in Birmingham! Real professional service!
5/5
Great service from Lydia, she answered all our questions and was really friendly and helpful - thanks!
5/5
I am pleased with the service I got from the agency , specially from Michelle Mullins and Lydia Mace-Moore, I would highly recommend them
1/5
Disgraceful service. Have been a resident in a let property via oulsnam for 12 months now. Just found out I have been lied to constantly for the last 12 months by Caroline โฆ
5/5
efficient and quick service by Chrystalla Nicolas! Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Barnt Green office has 631 reviews across two platforms: 420 on Google, 211 on Trustpilot (across the whole business).
Oulsnam Barnt Green is rated 4.8 out of 5 across all 631 reviews, and 4.7 out of 5 on Google from 420 reviews.
Oulsnam Barnt Green, 79 Hewell Road, Barnt Green, B45 8NL.