5/5
We have had Chrystalla communicating with us while we are going through the process with our first property that we are hoping to rent. Very quick response on email, happy to answer all my questions. …

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★★★★★
631 reviews across 2 platforms
79 Hewell Road, Barnt Green, B45 8NL
Oulsnam's Barnt Green office at 79 Hewell Road is rated 4.8 out of 5 across 631 reviews on two platforms, including 420 Google reviews rated 4.7.
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
5/5
We have had Chrystalla communicating with us while we are going through the process with our first property that we are hoping to rent. Very quick response on email, happy to answer all my questions. …
1/5
Communication hasn’t been great and still haven’t had my initial rental deposit back after 3 weeks
5/5
I have found the team have been very good - very ‘reactive’ to questions and situations raised. I have been very happy with them. I have had a number of dealings with Thomas & Lydia and found them to be very professional.
5/5
From my initial request for a valuation, the whole team were fast, proficient and professional in marketing my property. In particular, Antoinette ensured the sale completed on time, chasing up the Solicitors. She was unstinting in her approach, friendly attitude and attention to detail. She definitely deserves an accolade!
5/5
I am renting with Robert Outstanding and whenever I contact them for whatever it is they are straight on to it. I feel well looked after. Many thanks to the lettings team. Jessica in particular is very good at it. Many thanks for all your help.
5/5
I am currently in correspondence with Chrystalla who is helping me through the process of securing a property. She is very prompt and personable with her responses!
5/5
I m very happy that have been helped to seek and get a lovely home from the help of Chrystalla. She is kind, helpful and professional, and have been always helping all the way.
5/5
Being a new landlord Robert Oulsnam took care of marketing my property and every step of the way kept me informed promptly and proficiently. I was very impressed with Thomas Miller’s professionalism being very knowledgeable in he’s role as …
4/5
Chrystalla Nicolas has helped us book viewings, connect with landlords and provided us with timely feedback on our application. :) Looking forward to be approved on the recent application we had thru her.
1/5
Un professional staff with very poor communication. They lie and just want business done without integrity. Stay away, I will never get in touch with them again.
5/5
Had a couple of stumbling blocks along the way but they have rented my property out in a professional and courteous manner Lydia especially has been really helpful through the whole process
1/5
They are thieves. Don’t rent or buy a place with them. They don’t communicate. You have to chase and chase. zero customer services including their manager.
5/5
Great service, particularly from Shelbi. We weren’t actually even their direct client but underneath at the bottom of the chain but found that they went the extra length to keep us updated! Would use them ourselves if we ever decide to move again
5/5
Lydia Has been amazing and so helpful, she's gone above and beyond to help us find our new home! Highly recommend speaking to Lydia to help with anything you need! Great experience and service! Thank you so much
5/5
First time I’ve contacted these agents and I found chrysalla very helpful and didn’t rush me when asking endless questions! Would definitely use them again.
5/5
I have had the pleasure of dealing with Caitlin Lemon, one of the letting advisors. She has responded quickly and professionally to all of my queries or questions. …
5/5
We have let our apartment through Oulsnams and have received excellent advice, guidance and support. Oulsnams communicate with all parties and chase things up for both tenants and landlords.
5/5
Great service from viewing to sale, THANK YOU KAREN.
5/5
we were tenants at a property under robert oulsnam barnt green for two years and they were nothing but helpful! colette payton was out property manager and was always responsive in an appropriate time and very helpful! thankyou colette!
5/5
Absolutely brilliant professional service specially from Chrystalla. She replied all of our emails promptly. Happy to recommend Oulsnam for everyone
5/5
We had Darren for the majority of our time as our property manager. He was great and dealt with any issues we had in a timely manner and always friendly to work with. …
5/5
Excellent staff who constantly keep you in the loop over your property and genuinely care about getting you the best value. Friendly and positive staff who breakdown all the necessities also. Would definitely recommend.
5/5
Charlotte and Chrystalla from the lettings team have been super helpful and efficient to deal with all of the paperwork for our new tenancy. …
5/5
Great service from Mitchel Groves throughout when I was re-letting my property. Responded promptly and was always available to chase up any queries. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oulsnam's Barnt Green office has 631 reviews across two platforms: 420 on Google, 211 on Trustpilot (across the whole business).
Oulsnam Barnt Green is rated 4.8 out of 5 across all 631 reviews, and 4.7 out of 5 on Google from 420 reviews.
Oulsnam Barnt Green, 79 Hewell Road, Barnt Green, B45 8NL.