Trusted Agent profile · Barnstaple

Phillips Smith & Dunn Barnstaple reviews

4.4

★★★★★ Great

80 reviews across 3 platforms

Alliance House, Cross Street, 12 Cross Street, Barnstaple, EX31 1BA, EX31 1BA

Phillips Smith & Dunn's office in Barnstaple, at Alliance House, is rated 4.4 out of 5 across 80 reviews on three platforms, including 65 Google reviews rated 4.5.

Google logo

4.5 / 5

65

Reviews on Google

This office

Facebook logo

4.1 / 5

14

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.

5/5

Google

Having dealt with Phillips Smith & Dunn three times we can highly recommend them. The level of attention when both buying and selling through them has always been excellent.

David · 10 October 2021

Agent replied · 23 October 2024

Hi David, Thank you very much for the review, best wishes, PS&D Team.

5/5

Google

Sold house through Philip Smith & Dunn. A very professional outfit. The property was well presented by PS&D and generated a good number of viewings. PS&D stayed in communication with us and worked on our behalf by communicating with our purchaser's solicitor when communications over legals appeared to be slowing down. I would recommend PS&D as a sales agent.

Bill · 10 October 2021

5/5

Google

Very friendly, helpful, professional staff, extremely happy with the services provided, hoping for my sale to go through successfully. Highly recommended.

Mike · 10 September 2024

5/5

Google

A fantastic family run business who offer brilliant customer service. Thank you to each and everyone on of you!

Jonathan · 10 October 2024

5/5

Google

Excellent service and very professional. Friendly and helpful and always kept informed throughout the sale of our property which went smoothly. We certainly recommend Phillips Smith and Dunne.

Catherine · 10 October 2020

Agent replied · 23 October 2024

Hi Catharine, Thank you for taking the time to write a review. We are glad you had a good experience. All best wishes.

5/5

Google

We had good, personal service. The agent kept us apprised of developments & was easy to contact when needed.

Simon · 10 October 2021

Agent replied · 23 October 2024

Simon, Thank you for using PS&D to sell your home, glad to hear its all gone smoothly. Speak soon.

1/5

Facebook

Their customers services are appalling. Heating breakdown. No-one answering emergency contact after leaving messages for them to contact us. So spending a cold weekend with no hot water or heating!!!!!!

Tony · 27 November 2016

Agent replied · 20 March 2026

Which is typical behaviour from those who look down on you. Tory grifters.

5/5

Google

They are always there when you need them.

Mary · 10 October 2022

Agent replied · 23 October 2024

Thank you Mary for your lovely comments. As always, if you need us, do not hesitate to get in touch.

5/5

Facebook

Excellent service. All members of the team show great enthusiasm and always go out of their way to help.

Alex · 11 April 2020

Agent replied · 22 October 2025

Thank you so much! Speak soon Alex

5/5

Google

Very efficient, prompt and friendly service, thank you!

Mark · 10 October 2021

Agent replied · 23 October 2024

Thank you Mark for your 5 star review.

5/5

Facebook

Was really happy with the service i recieved when selling my property!!

Keely · 11 August 2020

Agent replied · 22 October 2025

Hi Keely, thank you for your review. Hope you’re all settled in your new home. Best wishes, PSD

5/5

Facebook

Purchased a couple of properties through auction, all sorted quickly, Thanks.

Diane · 9 April 2020

Agent replied · 22 October 2025

Thank you Diane!

5/5

Trustpilot

Absolutely perfect professional and…

Absolutely perfect professional and prompt service. So many estate agents are bling shop keeping bean counters; it is refreshing to find a true professional in this often rancid industry. 11/10 from me.

MAA · 12 February 2022

1/5

Google

Rating only, no written review.

Clare · 19 September 2026

5/5

Google

Very willing and friendly staff

Tammy · 25 October 2019

Agent replied · 23 October 2024

Thank you Tammy for the review. Glad your experience was 5 star worthy!

5/5

Google

Excellent service and brilliant staff.

Jennifer · 25 October 2018

5/5

Google

Rating only, no written review.

Austin · 10 October 2023

1/5

Google

Rating only, no written review.

Ruth · 10 October 2022

Agent replied · 23 October 2024

Hello Ruth, We are sorry to hear you haven't had a good experience. We cannot find your record on the system. Are you able to give us a call on 01271 327878 about your experience and we will endeavor to try and rectify this for you. We look forward to speaking to you and have a great day.

5/5

Google

Rating only, no written review.

Michaela · 10 October 2022

Agent replied · 23 October 2024

Hello Michaela, Thank you very much for your 5* review. We hope you have a lovely day and if you ever need anything do not hesitate to ask.

5/5

Google

Rating only, no written review.

Catherine · 10 October 2022

Agent replied · 23 October 2024

Thank you Catherine for your 5 star review. We hope you have a great day.

4/5

Google

Rating only, no written review.

Rebecca · 10 October 2021

Agent replied · 23 October 2024

Thank you Rebecca for your review, If there is anything that we could of done to receive 5 stars please let us know. We always strive to deliver the best customer service possible. I hope you have a great day.

5/5

Google

Rating only, no written review.

Sarah · 10 October 2021

Agent replied · 23 October 2024

Thank you Sarah for your 5 star review.

5/5

Google

Rating only, no written review.

Beverley · 10 October 2021

Agent replied · 23 October 2024

Thank you Beverley for your 5 star review.

5/5

Google

Rating only, no written review.

Julie · 10 October 2021

Agent replied · 23 October 2024

Thank you for the review Julie. Glad you had a good experience

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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