Trusted Agent profile · Barnstaple
★★★★★
80 reviews across 3 platforms
Alliance House, Cross Street, 12 Cross Street, Barnstaple, EX31 1BA, EX31 1BA
Phillips Smith & Dunn's office in Barnstaple, at Alliance House, is rated 4.4 out of 5 across 80 reviews on three platforms, including 65 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Phillips Smith & Dunn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnstaple.
Every review we hold for the Barnstaple office, from every platform, shown as written. First names only.
5/5
FacebookExcellent agents and would strongly recommend Ed Passmore. Emma is always very helpful and accommodating on the phone. love the virtual tours showing the properties inside and out. The stats show the amount of interest in each of the properties and helps us understand how busy they are as agents. They sold our property in two weeks and were there with us, every step of the way. Well done guys 10/10
5/5
GoogleHighly recommend Phillips Smith and Dunn. Very helpful and friendly, great communication, Emma went above and beyond to assist me with my purchase, informing me every step of the way. Thank you all very much!
5/5
GoogleGreat estaate agencies..... Very proffessional.... Clear.... Helpful ... Communications easy and kept me up to date.. Id recommend this agencies and Edward was a gentleman
Thank you for your kind words Morwenna. Thank you once again for the opportunity to sell for you. Best Wishes for '21 - Edward
5/5
GoogleWe have had an amazing experience with Phillips Smith & Dunn with buying our property through them. From the start until moving day, James Traynar has kept in constant contact, going out of his way to support and be there to answer any questions. He has done an incredible job in making sure everything has run smoothly and professionally. Could not recommend them enough.
Thank you for your lovely comments. I will pass it on to James Traynar and if you ever need anything please do not hesitate to get in touch. Have a lovely day.
5/5
GoogleMy partner & I purchased our first property together & Emma Hook from the Barnstaple office made the whole experience very easy & stress free. She was very professional & quick to respond to any queries we had, I would definitely recommend. ⭐️
5/5
FacebookWow, wow, wow! Highly recommend! Thank you Beth and Sarah for helping me find my own space. Thank you for all the effort you have put in to make a foreigner feel welcome. Thank you for all the reassuring and motivation and guidance. This has been a learning process and your service is fantastic!
5/5
GoogleWe had a very good experience with Phillips Smith & Dunn. Ed Passmore was extremely professional, helpful and a pleasure to deal with. He was swift to respond on every query and the whole transaction went through very smoothly and efficiently. I would not hesitate to recommend this firm.
5/5
GoogleWe have over the years had dealings with most Estate Agents in Barnstaple and feel that their service and professionalism no longer existed. Edward gave us confidence with his enthusiasm from start to finish, we are very happy that we instructed Phillips Smith and Dunn and would like to "Thank" Ed and the team for all they have done for us JudePositiveResponsiveness, Quality, Professionalism
Hi Jude, Thank you for the great review. It was a pleasure in helping you move. All best wishes to the future. PS&D team
5/5
GoogleExcellent service from Charlie May in getting the house on the market and attracting a buyer so quickly. And especially the service and communications tracking the sale through to completion over several months by Emma Hook. Emma took the stress out of the sale by keeping us proactively informed at every step along the way. Wonderful. Thank you.
5/5
GoogleWe have over the years had dealings with most Estate Agents in Barnstaple and feel that their service and professionalism no longer existed. Edward gave us confidence with his enthusiasm from start to finish, we are very happy that we instructed Phillips Smith and Dunn and would like to "Thank" Ed and the team for all they have done for us Jude
Hi Jude, Thank you for the great review. It was a pleasure in helping you move. All best wishes to the future. PS&D team
5/5
FacebookEnquired about a property for sale, thank you to Edward for being open & honest 😀 Would recommend
Thanks Jen! Speak soon
5/5
FacebookA totally professional agent and so helpful a special thank you to Edward he really knows his stuff
Thank you Tracey, hope you’re keeping well!
5/5
GoogleBrilliant service and a really friendly team. James was more than helpful and went over and above during out purchase process. Highly recommended.
5/5
FacebookA big thank you to Andrew and all the Team at the Bideford Office for all your help in selling our 'quirky' property and securing the one we had set our hearts on at Hillpark! We would certainly use you in the future if we ever think of moving again ... which we won't!
5/5
GoogleCannot recommend Sarah more highly. Fantastic communication and a great agent.
5/5
GoogleThe team at the Braunton Office are responsive, organised and give personal but professional service. They obviously all work very hard. Thank you Charles and Cleeve, in particular, for looking after me for the long haul!
1/5
FacebookBrexit/Reform types. Don't do business with grifters.
Sorry Jock, finding it hard to understand your reasoning to review our firm in such a way. We have had no past dealings with you. We have files in any connection to you on our records.
5/5
GoogleEdward and his team’s excellent service helped us secure a great price for our property - we would highly recommend Philips Smith & Dunn.
4/5
GoogleI found this company to be helpful and accommodating. I viewed a property a few weeks ago but the only thing I found odd was, having expressed an interest they didn't call me back. I have told them my position, which is a very good one, however, no call, even after they said they would, which is still welcomed.
5/5
GoogleI would just like to say what an awesome company this is beth went over and above to help out my dad and get him his flat she listened to his needs and got him a superb little flat. Thankyou so much you have made him a very happy man.
Hi Julie, Thank you very much for your review. We are glad your dad had a good experience with our rental department. All best wishes.
5/5
GoogleWe used Phillips smith &dunn to sell and bought our next property through them,the whole experience was stress free with Charlie and Emma always on hand to help,thanks again ,Great service
5/5
GoogleWe have bought and sold over a number of years with PSD. They, know the local market so well, have always been patient, honest , communicative and very professional. I couldn't recommend them highly enough.
Hi Russell, thank you for the review. Hope we can be of help in the future, best wishes Team PSD
1/5
FacebookThere service, from start to finish. Contacted them to see if they could understand my issues, but all they could say was we apologise, always like to go back to someone to give them the opportunity to right things. But unfortunately they have there money so , tough.
Seeing your issues here; seems they selectively answer emails and does beth@ even actually work for them???
5/5
GoogleNo issues using Phillips Smith and Dunn. Quick to reply to emails or messages if not available at the time of a call, and kept in contact throughout the process.
Paul, Thank you very much for the review! Hope you're getting on okay with your new home. Very best wishes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Phillips Smith & Dunn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnstaple.
