Trusted Agent profile · Barnsley
★★★★★
769 reviews across 4 platforms
1-3, Church Street, Barnsley, S70 2AB
Hunters's office in Barnsley, at 1-3, is rated 3.1 out of 5 across 769 reviews on four platforms, including 208 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
208
Reviews on Google
This office
26
Reviews on Facebook
This office
1
Reviews on Yell
This office
534
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Barnsley office, from every platform, shown as written. First names only.
5/5
GoogleA fabulous experience with Hunters Barnsley. No hassle from valuation through to completion. The team organised viewings, solicitors and kept us in the loop all the way through. Hunters team were friendly, careing informative showing professionalism all the way . A huge thankyou to them all for a job well done would recommend to anyone.
1/5
TrustpilotThey couldn’t care less
Would even put this into minus stars if I could. The most awful company I have ever had the displeasure of dealing with. Very good in getting you in at first however soon as they have their commission from you they don’t care about you. To start we had to push back as we had agreed a move in date paid for moving van. Kye who was our wonderful (not) estate agent thought it was acceptable to give us a call at 16:00 the day before to say we can’t move in this date. Extractor fan was broke in the property was promised this will be fixed at the start of our tenancy. They decided to send someone to fix this in our last 2 weeks of our agreement. The state of the flat when we moved in was beyond a joke grime on the kitchen top bathroom smelt disgusting was dirty. Carpets looked like they hadn’t been cleaned since the flat had been built. Marks all over the walls and blinds. We’re not trying to be overcharged for a cleaning service when the flat was left in 10 times better condition it was left in. Horrible company who don’t care about you after they have their commission. Also abysmal customer service constantly have to chase them for things
1/5
TrustpilotVery unprofessional and rude agents
Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time.
5/5
GoogleFrom start to finish Hunters have offered an excellent service. I cannot thank them enough for their support and going the extra mile.
Thank you Carol, we wish you all the best in your new home. Should you need to sell again in the future , please dont hesitate to contact me.
1/5
TrustpilotDo not use this estate agent
Would not recommend renting through Hunters - no communication, follow up or empathy from anyone here. Day one moved in- Leak all over the living area from a disconnected pipe that hadn’t been checked. Raised floorboards and bloomed worktop- No broadband access- No bins- Vent not fitted correctly in the bathroom(All reported no follow up from Hunters)1 month later - Still no broadband, bins arrive. Had to purchase expensive WiFi dongle in 12 month contract and unable to use electric car charger. - Phone line attachment broken and reported via Opeanreach -Had to chase Hunters for any action to be taken for the wifi for the whole apartment block2 months later- (Some) flats connected to broadband still some flats without wifi - low speed if usable- Our apartment was flooded with sewage water into the bathroom. - £150 to replace damaged bathroom goods - Pipes overflowing and all toilet/shower/sinks/washing machine and dishwasher unusable for 3 days- 3 days OFF work to facilitate fixing issues- Front door lock unstable logged 23rd July no follow up- Vent still hanging down in bathroom3 months in- Storage room ripped up from last month and no follow up from blocked pipes. Waiting to be flooded out- Stinks of sewage- No communication in over 3 weeks Do not care about welfare/lack of customer service. Shocking. I never write negative reviews and genuinely give people a bit of slack but this has been the worst I have experienced.
5/5
FacebookEven though the house sale didn't go as quickly as hoped, very impressed with the level of professionalism. Robert was very honest on first valuation and wasn't bent on telling me what I wanted to hear, Zack did a fantastic job negotiating the final sale and Sean oversaw not only the sale of my old property but the purchase of my new one too. I wish them every success and won't hesitate recommending them in the future!
5/5
GoogleI cannot recommend Hunters enough.Zack and the team did a fantastic job selling our parents house. They are very professional and keep you updated every step of the way. From start to finish the whole process took just 7weeks. A special mention to Laura who sold the house for us and who continued to help and support us to completion. Thank you to all the team. 😀
5/5
TrustpilotWe had the agent Beth Allan
We had the agent Beth Allan. She was so lovely and helped with our move. Very helpful and made everything less stressful. Any enquires I had she was always there to help!
5/5
GoogleThe staff at Hunters are professional and efficient. Thanks to them we experienced a quick and stress free sale.
Thank you for your review and we are glad to hear that you were happy with the service provided by the Barnsley team. Please dont hesitate to contact us again should you need a sale for another property, Speak soon.
5/5
GoogleJust sold my house with Hunters. Excellent service from start to finish, highly recommend. Best estate agent in Barnsley.
Thank you Joel, it was a pleasure to work for you. All the best.
1/5
TrustpilotINCOMPETENT
Hunters listed a rental property two days ago and I had contacted them making an enquiry an hour after it was posted. No response. so I went online and found a book a viewing form and completed it. No response. The next day I emailed asking further about the property. No response. Today no call or no email, no response. So I call up and I am informed that they are fully booked for viewings and they probably wont do another one. Absolutely no communication. Zero customer service.An entirely incompetent estate agents. I had to drag the information out of them and at no stage was I contacted. The entirety of their reviews for 2024 details their utter incapability.
5/5
TrustpilotHunters Estate Agent review
Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.
1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
5/5
GoogleExcellent service. Friendly, approachable and professional. I dealt mostly with Robert and then Zack. They were both great but Zack in particular was really helpful and always answered my calls or emails and really got things moving when the sale became a little stuck. Would recommend without hesitation.
Thank you for your kind words Hilary. We wish you all the best in your next chapter of life, Should you need us for anything else please do not hesitate to contact us. Zack
1/5
TrustpilotAppalling customer service from the…
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
5/5
GoogleHunter's Barnsley are a very professional and efficient Estate agency. They helped me to sell my house and got a good price for it, consistent with what they valued it on initial meeting. They kept me updated throughout the process in terms of viewings, interested parties and offers that came in. I had some issues with another estate agent in the area before I moved over to Hunter's and I am so glad I did. Highly recommend A+++PositiveResponsiveness, Quality, Professionalism, Value
Thanks Richard & hope to serve you again in the future :-)
5/5
TrustpilotThe sale of our mum’s house by Hunters estate agents
Hunters have just sold my mum’s house and the whole experience from start to finish went so smoothly. James cane and valued the property and he was very kind and professional. Rebecca who handled the sale was brilliant! She was always in communication with my sister and I and kept us informed at every step of the way. She was always quick to answer any queries we had and was very prompt in resolving them. The other staff were also very kind and professional and really supported us in what has been a very emotional journey. Thank you all so much! 😃❤️
5/5
TrustpilotI have dealt with Janet Tretton at the…
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
5/5
GoogleNot the easiest of sales. Lots of obstacles over the duration. Hunters Barnsley went above and beyond during the whole process.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Tom, We wish you all the best for 2022.
1/5
TrustpilotEnquired about a property
Enquired about a property. Travelled a round trip of 10 hours to view said property.
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Barnsley won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
